Well I'm bringing in my TL-S for warranty work this Saturday, I'm disappointed!
12-18-2007, 04:31 PM
#1
Happy Holidays!
Thread Starter
Well I'm bringing in my TL-S for warranty work this Saturday, I'm disappointed!
I've had these problems for a few months now but just haven't had the time to go to the dealership. The car was great for the first 3 months. I've owned it for about 13 months now.
My problems:
Infamous rear clunk (drives me crazy) - maybe I'll try to have them fix it but others on this forums said that the TSB ain't the solution.
Passenger seat squeaks - It's driving me nuts. It squeaks when I go over the slightest bump. It does it when I brake and or with sudden acceleration. It squeaks when I have a passenger; it squeaks when I don't have a passenger.
There is some sort of white felt material that is coming out from the inside of the car. It is located at the top left corner of the dashboard near the door. It is quite embarrassing when passengers ask me what the hell is that coming out of your car. I don't want to pull on it. I don't know what it is. I'll take some pictures later on tonight maybe.
I have major rattles in the sun roof.
I have a rattle in the center dash.
My windows rattle when I drive with them open.
I may have to trade this car in if they can't fix my issues. It's a great car with lot of features. I love it from day one. But it's driving me nuts day by day. I may have to move on to another brand (lexus, infinite, bmw). I am very disapointed.
My problems:
Infamous rear clunk (drives me crazy) - maybe I'll try to have them fix it but others on this forums said that the TSB ain't the solution.
Passenger seat squeaks - It's driving me nuts. It squeaks when I go over the slightest bump. It does it when I brake and or with sudden acceleration. It squeaks when I have a passenger; it squeaks when I don't have a passenger.
There is some sort of white felt material that is coming out from the inside of the car. It is located at the top left corner of the dashboard near the door. It is quite embarrassing when passengers ask me what the hell is that coming out of your car. I don't want to pull on it. I don't know what it is. I'll take some pictures later on tonight maybe.
I have major rattles in the sun roof.
I have a rattle in the center dash.
My windows rattle when I drive with them open.
I may have to trade this car in if they can't fix my issues. It's a great car with lot of features. I love it from day one. But it's driving me nuts day by day. I may have to move on to another brand (lexus, infinite, bmw). I am very disapointed.
12-19-2007, 09:48 AM
#4
I got mine fixed, it rides beautifully now.
In the process they had to remove the rear seat, so it corrected the rear seat problem.
Is it a white felt material, I pulled it out, but don't take my word for it, bring it to the dealer.
I haven't encountered any window, sunroof or dash rattles
With any car you will encounter issues,
In the process they had to remove the rear seat, so it corrected the rear seat problem.
Is it a white felt material, I pulled it out, but don't take my word for it, bring it to the dealer.
I haven't encountered any window, sunroof or dash rattles
With any car you will encounter issues,
12-19-2007, 06:12 PM
#6
Happy Holidays!
Thread Starter
Originally Posted by jo-jo111
keep us up to date on the outcome. when i go for my first oil change i'm thinking of having some these issues looked at as well.
12-19-2007, 06:26 PM
#7
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Nothing is perfect, I don't see a reason of why you would have to trade the car in. It all seems very minor and I'm sure the dealership will fix it with no questions asked.
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12-19-2007, 06:35 PM
#8
Happy Holidays!
Thread Starter
Originally Posted by ChrisQ1980
Nothing is perfect, I don't see a reason of why you would have to trade the car in. It all seems very minor and I'm sure the dealership will fix it with no questions asked.
"Oh that clunking issue. Now I know what you are talking about."
12-19-2007, 06:42 PM
#9
'07 ASM TL NAV
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im having the same issues with mine. let us know how it came out. the one that bugs me the most is the one coming form the driver side front widow when it is rolled down.
12-19-2007, 06:47 PM
#10
Senior Moderator
iTrader: (1)
Originally Posted by ChrisQ1980
Nothing is perfect.
OP- good luck w/ getting your issues resolved.
12-19-2007, 09:59 PM
#11
05/5AT/Navi/ABP/Quartz
OK, it should be perfect when you buy it. We all know that it may not be that way so they offer a warranty. But if you don't take it to them to fix, what do you think will happen?
Not very reasonable if those are the circumstances. Give them at least one shot at correcting your concerns.
Not very reasonable if those are the circumstances. Give them at least one shot at correcting your concerns.
12-19-2007, 10:16 PM
#12
Happy Holidays!
Thread Starter
Originally Posted by MR1
OK, it should be perfect when you buy it. We all know that it may not be that way so they offer a warranty. But if you don't take it to them to fix, what do you think will happen?
Not very reasonable if those are the circumstances. Give them at least one shot at correcting your concerns.
Not very reasonable if those are the circumstances. Give them at least one shot at correcting your concerns.
I'll let u know how it goes when I get the car back.
12-20-2007, 12:48 AM
#13
אני עומד עם ישראל
Originally Posted by Silver_Surfer
I'll let u know how it goes when I get the car back.
12-20-2007, 07:35 AM
#14
i have my car in the dealer as we speak for door rattle, headliner rattle, rattle in or near steering wheel, sunroof wind deflector rattles at partial opening...this is round two, so we shall see...i love the car and i understand that i will hear minor creaks and such, but i hear shit constantly....i want it fixed...
oh yea, what is the white felt stuff that keeps comming up from my window....
oh yea, what is the white felt stuff that keeps comming up from my window....
12-20-2007, 01:06 PM
#15
Happy Holidays!
Thread Starter
Originally Posted by Hapa DC5
I gave up on the rattles. They are non-stop. I got my p/s seat creak fixed though. Which dealer are you taking it to? I heard Stevens Creek is shady lol j/k.
I bought my car at Stevens Creek but I live in the SF area. I'll be taking the car to Acura of Serramonte. I hope they aren't shady. I've never been there.
12-20-2007, 01:38 PM
#16
Originally Posted by vinnier6
i have my car in the dealer as we speak for door rattle, headliner rattle, rattle in or near steering wheel, sunroof wind deflector rattles at partial opening...this is round two, so we shall see...i love the car and i understand that i will hear minor creaks and such, but i hear shit constantly....i want it fixed...
oh yea, what is the white felt stuff that keeps comming up from my window....
oh yea, what is the white felt stuff that keeps comming up from my window....
I pulled mine out.
Have the dealer take it off just in case.
12-22-2007, 02:52 PM
#18
Happy Holidays!
Thread Starter
I just dropped my car off at Acura of Serramonte. That lady that helped me seem surprised at all my problems especially the rear clunk issue. I had to bust out my TSB (thanks Acurazine for the PDF). She was not ready for that LOL. I don't know when I'm going to get the car back but hopefully they can take care of my issues. I'll just sit and wait for the call.
12-23-2007, 02:03 PM
#22
Happy Holidays!
Thread Starter
Originally Posted by korrupted
when they replaced my rear dampers it took less than 2 hrs.
I guess it'll depend on the tech.
I guess it'll depend on the tech.
12-24-2007, 09:44 AM
#24
Drifting
If it helps, here is how I got my front passenger seat rattle fixed, with a list of parts they replaced:
Originally Posted by sixsixfour
I just want to share how I got my passenger seat fixed.
Initially they found that a bolt and two grommets were to blame. The bolt was loose and the two plastic grommets were broken. No biggie, they got those replaced and the noise went away.
But the thing is, apparently, when you take apart parts of the seat to get to those said parts, there are sensors that have to be replaced. Because my passenger SRS Airbag sensor indicator on the center console lit up and stayed up. they re-tightened the bolts and it went away, but then the indicator on my dash went up next. it went back and forth like that for the whole day that they tried to fix things and ultimately they called up Acura tech line and they were told to replace the entire bottom assembly - sensors, guides and all.
For all the wait, they gave me an 07 RDX loaner. I got nary a hassle, Wes from the service department was pleasant and great to deal with. They had to keep the car just overnight since the parts were ordered next day. After the new parts were installed and test driven, the noise was gone and all systems were go.
The parts replaced on my RO were the following:
1x 81110-SEP-A11 DEVICE. R. 4 WAY
1x 81167-SEP-A12 SENSOR ASSY., WEI
1x 81168-SEP-A12 SENSOR ASSY., WEI
4x 90143-SR3-000 BOLT-WASHER 10x2
4x 90135-S7A-J51 BOLT-WASHER 10x2
The description were as follows:
CUSTOMER REPORTS THAT THE RT FRT SEAT RATTLES MOST OF THE TIME, EVEN WHEN SOMEONE IS SITTING IN IT. HINGE LOOSE AT RT LOWER SEAT BOTTOM CORNER. REMOVED SEAT FROM CAR AND TIGHTENED LOOSE SEAT FRAME TO RT TRACK BOLT. UPON FURTHER INSPECTION FOUND PLASTIC GROMMET BROKEN AT HINGE AREA. REPLACED GROMMET AND TIGHTENED ALL FRAME TO SEAT TRACK BOLTS AND INSTALLED HINGE AND SEAT.
It was my first warranty experience at South Coast Acura and would HIGHLY recommend them to anyone. I initially had my A-spec front lip done by them about a couple wof weeks before I brought the car in for service. That was initially when I met Wes and he was extremely helpful. Thats why I didnt hesitate to bring the car in for the warranty fix. They took real good care of me and I cant be happier now that the rattle is gone.
Initially they found that a bolt and two grommets were to blame. The bolt was loose and the two plastic grommets were broken. No biggie, they got those replaced and the noise went away.
But the thing is, apparently, when you take apart parts of the seat to get to those said parts, there are sensors that have to be replaced. Because my passenger SRS Airbag sensor indicator on the center console lit up and stayed up. they re-tightened the bolts and it went away, but then the indicator on my dash went up next. it went back and forth like that for the whole day that they tried to fix things and ultimately they called up Acura tech line and they were told to replace the entire bottom assembly - sensors, guides and all.
For all the wait, they gave me an 07 RDX loaner. I got nary a hassle, Wes from the service department was pleasant and great to deal with. They had to keep the car just overnight since the parts were ordered next day. After the new parts were installed and test driven, the noise was gone and all systems were go.
The parts replaced on my RO were the following:
1x 81110-SEP-A11 DEVICE. R. 4 WAY
1x 81167-SEP-A12 SENSOR ASSY., WEI
1x 81168-SEP-A12 SENSOR ASSY., WEI
4x 90143-SR3-000 BOLT-WASHER 10x2
4x 90135-S7A-J51 BOLT-WASHER 10x2
The description were as follows:
CUSTOMER REPORTS THAT THE RT FRT SEAT RATTLES MOST OF THE TIME, EVEN WHEN SOMEONE IS SITTING IN IT. HINGE LOOSE AT RT LOWER SEAT BOTTOM CORNER. REMOVED SEAT FROM CAR AND TIGHTENED LOOSE SEAT FRAME TO RT TRACK BOLT. UPON FURTHER INSPECTION FOUND PLASTIC GROMMET BROKEN AT HINGE AREA. REPLACED GROMMET AND TIGHTENED ALL FRAME TO SEAT TRACK BOLTS AND INSTALLED HINGE AND SEAT.
It was my first warranty experience at South Coast Acura and would HIGHLY recommend them to anyone. I initially had my A-spec front lip done by them about a couple wof weeks before I brought the car in for service. That was initially when I met Wes and he was extremely helpful. Thats why I didnt hesitate to bring the car in for the warranty fix. They took real good care of me and I cant be happier now that the rattle is gone.
12-24-2007, 11:03 AM
#25
Registered JEDI
Originally Posted by Silver_Surfer
I've had these problems for a few months now but just haven't had the time to go to the dealership. The car was great for the first 3 months. I've owned it for about 13 months now.
My problems:
Infamous rear clunk (drives me crazy) - maybe I'll try to have them fix it but others on this forums said that the TSB ain't the solution.
Passenger seat squeaks - It's driving me nuts. It squeaks when I go over the slightest bump. It does it when I brake and or with sudden acceleration. It squeaks when I have a passenger; it squeaks when I don't have a passenger.
There is some sort of white felt material that is coming out from the inside of the car. It is located at the top left corner of the dashboard near the door. It is quite embarrassing when passengers ask me what the hell is that coming out of your car. I don't want to pull on it. I don't know what it is. I'll take some pictures later on tonight maybe.
I have major rattles in the sun roof.
I have a rattle in the center dash.
My windows rattle when I drive with them open.
I may have to trade this car in if they can't fix my issues. It's a great car with lot of features. I love it from day one. But it's driving me nuts day by day. I may have to move on to another brand (lexus, infinite, bmw). I am very disapointed.
My problems:
Infamous rear clunk (drives me crazy) - maybe I'll try to have them fix it but others on this forums said that the TSB ain't the solution.
Passenger seat squeaks - It's driving me nuts. It squeaks when I go over the slightest bump. It does it when I brake and or with sudden acceleration. It squeaks when I have a passenger; it squeaks when I don't have a passenger.
There is some sort of white felt material that is coming out from the inside of the car. It is located at the top left corner of the dashboard near the door. It is quite embarrassing when passengers ask me what the hell is that coming out of your car. I don't want to pull on it. I don't know what it is. I'll take some pictures later on tonight maybe.
I have major rattles in the sun roof.
I have a rattle in the center dash.
My windows rattle when I drive with them open.
I may have to trade this car in if they can't fix my issues. It's a great car with lot of features. I love it from day one. But it's driving me nuts day by day. I may have to move on to another brand (lexus, infinite, bmw). I am very disapointed.
12-24-2007, 11:15 AM
#26
Happy Holidays!
Thread Starter
Ok unbelievable! I just got a call from the service adviser and she said that the said the car is SUPER QUIET! Are they deaf? Now I need to go in and do a taste drive with the tech.
12-24-2007, 01:41 PM
#28
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damn bro that sux. i bought my 04 used but when i took it in for the fading dash and some rattles all they did is apply some silicone and in few weeks it was back to normal so i went and bought some 305 Aerospray. The rattle issue is still not fixed but it never crossed my mind to trade the car in since its so awesome
12-24-2007, 01:46 PM
#29
Happy Holidays!
Thread Starter
UPDATE
I just came back. I went on a drive with the tech. He was actually the foreman and not the tech that worked on my car. He was a pretty nice guy.
Rear clunk noise - confirmed
Passenger seat squeak - confirmed
Rear Sub rattle - Confirmed
Other random rattles - confirmed
White material coming out from the inside - fixed
I don't see how they could of missed all those noises. The service adviser lady finally decided to give me a loaner because I won't be getting my car back anytime soon. I'll just sit and wait for a call again.
I just came back. I went on a drive with the tech. He was actually the foreman and not the tech that worked on my car. He was a pretty nice guy.
Rear clunk noise - confirmed
Passenger seat squeak - confirmed
Rear Sub rattle - Confirmed
Other random rattles - confirmed
White material coming out from the inside - fixed
I don't see how they could of missed all those noises. The service adviser lady finally decided to give me a loaner because I won't be getting my car back anytime soon. I'll just sit and wait for a call again.
12-24-2007, 07:27 PM
#30
Under your Acura...
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honestly, it depends on what tech you get at the shop..
ask for a lead tech, team leader, or shop foreman to look at your car..
if we dont hear it, were not going to fix it , sorry.
i know about all those rattles, i fix them, its easy, it might be warrany, but i make up for it llater in the week..
next time, dont hit them with a laundry list.
we like to see a single complaint .lol.
trust me.
ask for a lead tech, team leader, or shop foreman to look at your car..
if we dont hear it, were not going to fix it , sorry.
i know about all those rattles, i fix them, its easy, it might be warrany, but i make up for it llater in the week..
next time, dont hit them with a laundry list.
we like to see a single complaint .lol.
trust me.
12-24-2007, 07:49 PM
#31
Happy Holidays!
Thread Starter
^
I would like to get everything all fix at once. I don't have time to take it back there over and over again. They didn't even give me a loaner on the first visit. It's a hassle. It's time consuming. It's frustrating. But I have patience and faith that they can fix these issues. We'll see.
I would like to get everything all fix at once. I don't have time to take it back there over and over again. They didn't even give me a loaner on the first visit. It's a hassle. It's time consuming. It's frustrating. But I have patience and faith that they can fix these issues. We'll see.
12-24-2007, 11:23 PM
#32
אני עומד עם ישראל
Originally Posted by Tech7427
we like to see a single complaint .lol.
trust me.
trust me.
I try to note any issues I have and get them done at once. My car is my office I'm in it more than the office at work. For it to be off the road more than necessary is a hassle.
12-25-2007, 03:27 AM
#33
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I brought my 2006 TL to the dealer for like 8+ times for rattle issues and they are:
Loud clunk noise from front passenger seat: caused by the metal under the seat that shift the seat back and foward. Insert foam and fixed
Front center speaker rattle: caused by the speaker. insert foam and fixed fixed
rear passanger seat rattle on the left side: caused by the airbag curtain. insert foam and fixed.
rear deck clicking noise caused when radio turned on: design defect on rear speakers. entire rear deck/speakers replaced with special order and fixed.
Steeling wheel making loud clicking noise when driving in freeway: appeared after 9000 miles. not fixed
rattle at center console below the radio on the left side above the 2 flippy compartments. I can stop/reproduce the noise when i press at that spot. I can also stop/reproduce the noise when i press the tray in the 2 flippy compartments. 8 visit and the dealer finally fixed it but after 2 months it came back. not fixed
for my 1st 3 visit none of the rattle were fixed. so i got really angry and complain to the mananger and have him sit in my car on my forth visit and they fixed 4/5 rattles. Right now i'm trying to have them fix my center console rattle. anybody has any suggestion how to fix that?
Loud clunk noise from front passenger seat: caused by the metal under the seat that shift the seat back and foward. Insert foam and fixed
Front center speaker rattle: caused by the speaker. insert foam and fixed fixed
rear passanger seat rattle on the left side: caused by the airbag curtain. insert foam and fixed.
rear deck clicking noise caused when radio turned on: design defect on rear speakers. entire rear deck/speakers replaced with special order and fixed.
Steeling wheel making loud clicking noise when driving in freeway: appeared after 9000 miles. not fixed
rattle at center console below the radio on the left side above the 2 flippy compartments. I can stop/reproduce the noise when i press at that spot. I can also stop/reproduce the noise when i press the tray in the 2 flippy compartments. 8 visit and the dealer finally fixed it but after 2 months it came back. not fixed
for my 1st 3 visit none of the rattle were fixed. so i got really angry and complain to the mananger and have him sit in my car on my forth visit and they fixed 4/5 rattles. Right now i'm trying to have them fix my center console rattle. anybody has any suggestion how to fix that?
12-27-2007, 09:23 AM
#34
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What's causing that real clunk noise? I have it too over some bumps, irritating. And what pdf where u talking about, in regards to fixing it from acurazine? I'd love to get rid of it too...
I'm also thinking of removing the rear seatbelt, one by woofer, sounds like someone's shaking a large chain when the bass hits. Not sure if it's related to the clunk though
I'm also thinking of removing the rear seatbelt, one by woofer, sounds like someone's shaking a large chain when the bass hits. Not sure if it's related to the clunk though
12-27-2007, 09:59 AM
#35
Happy Holidays!
Thread Starter
There is a large thread on this issue. The PDF is somewhere in the middle. You will have to read and search.
https://acurazine.com/forums/car-talk-5/04-supercharged-tl-150981/
https://acurazine.com/forums/car-talk-5/04-supercharged-tl-150981/
12-29-2007, 03:38 AM
#37
Happy Holidays!
Thread Starter
Originally Posted by MR1
Did you get it back yet?
12-29-2007, 10:43 AM
#38
אני עומד עם ישראל
Those shady dealerships. Luckily they gave you a loaner.
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