Navigation Problem - Keeps Rebooting Any electronics expert help is appreciated!
#1
Instructor
Thread Starter
Navigation Problem - Keeps Rebooting Any electronics expert help is appreciated!
Issue- Intermittent problem. Keeps rebooting. Sometimes upon vehicle start will ask for anti-theft code and will re-load from scratch. Sometimes it will work fine for 20 minutes and then reboot during travel.
Troubleshooting-
1. DVD has no scratches.
2. Connections to trunk DVD player appear OK.
3. Nav Diagnostics (Menu, guide, cancel) seem to check out when able to access it:
Next steps?
1. Pay dealer $100+ for diagnostic?
2. Mail to Alpine to refurb DVD player?
3. Test with another DVD?
I have read some threads here where similar problems have been solved by having the DVD unit sent to Alpine for refurbing. For the price it may not be a bad idea to "guess" and risk it with them.
Troubleshooting-
1. DVD has no scratches.
2. Connections to trunk DVD player appear OK.
3. Nav Diagnostics (Menu, guide, cancel) seem to check out when able to access it:
Next steps?
1. Pay dealer $100+ for diagnostic?
2. Mail to Alpine to refurb DVD player?
3. Test with another DVD?
I have read some threads here where similar problems have been solved by having the DVD unit sent to Alpine for refurbing. For the price it may not be a bad idea to "guess" and risk it with them.
#4
iWhine S/C 6MT TL
iTrader: (1)
Send your unit out for repairs. It's a bad/faulty unit.
#7
Instructor
Thread Starter
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#8
iWhine S/C 6MT TL
iTrader: (1)
#10
Thanks to all for your input and advice. I have a 2004 TL and have recently been experiencing similar problems with the navi unit continually rebooting, recycling, and just plain old crashing. Yesterday I tried the Hands Free Link using Bluetooth. It was not functioning either. I bought a new DVD about four years back but have not updated since. Sending the unit to Alpine sounds like my best bet. Again, thanks.
#11
Moderator Alumnus
14 years... I finally ran into this issue with my 2005.
1) cleaned DVD (was slightly dusty, no scratches)
2) removed DVD unit; disassembled and cleaned optical sensor with rubbing alcohol and qtip
3) reinstalled
Issue resolved itself. What I was running into is every time I turned my car on it was re-flashing/loading the unit from the DVD.
Might have been a loose connector; might have been just me simply disconnecting the unit for 5+ minutes that reset it... don't know. But after 14 years can't hurt to clean the optics; however inside of the drive was pristine in my case.
1) cleaned DVD (was slightly dusty, no scratches)
2) removed DVD unit; disassembled and cleaned optical sensor with rubbing alcohol and qtip
3) reinstalled
Issue resolved itself. What I was running into is every time I turned my car on it was re-flashing/loading the unit from the DVD.
Might have been a loose connector; might have been just me simply disconnecting the unit for 5+ minutes that reset it... don't know. But after 14 years can't hurt to clean the optics; however inside of the drive was pristine in my case.
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