Cracked dashboard in '04 TL
#482
I'm starting to get paranoid now. I have an 04 with 94K miles on it. I haven't noticed any cracks in my dash yet. I do have really dark tint on my front windows and always park in my garage, shaded area, or use a sun shade.
Oh btw I'm in socal, I've noticed a majority of the people with cracks are from the southeast.
Oh btw I'm in socal, I've noticed a majority of the people with cracks are from the southeast.
#484
Moderator
iTrader: (3)
SSD it sounds like you are doing the right things to make sure your dash doesn't crack. I can't give you any other advice besides keep doing what you are doing! Preventative maintenance never hurt anyone.
New05TL I bought that up to my Acura dealership when I was there. I told them that my dad's old 1983 GMC truck baked in the sun everyday of it's life and even went through 2 engines and the dash never cracked. Granted I know shit like this happens, no car is perfect, but the manufacturer of a $35k car should realize that there is a problem with their design. Yes they did cover a good percentage of the bill but it shouldn't have happened in the first place.
New05TL I bought that up to my Acura dealership when I was there. I told them that my dad's old 1983 GMC truck baked in the sun everyday of it's life and even went through 2 engines and the dash never cracked. Granted I know shit like this happens, no car is perfect, but the manufacturer of a $35k car should realize that there is a problem with their design. Yes they did cover a good percentage of the bill but it shouldn't have happened in the first place.
#485
Team Anthracite Member
Join Date: Apr 2004
Location: San Antonio, TX
Age: 49
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Saturday afternoon, driving along and all of a sudden I see a CRACK!?!?!? Right in front of my face. Top of the dash where the perforated part of the dash starts. Absolutely ridiculous considering what I paid new in '04 for an Anthracite/Ebony/Navi with only 12 miles. Now at 6 yrs old and 105k miles I have this crack. Car has always been garaged except for the 9-10 hours my wife has it at work. Arghhhh!!!!
#487
Moderator
iTrader: (3)
Damn. Sorry to hear ![Frown](https://acurazine.com/forums/images/smilies/frown.gif)
What year is your TL?
![Frown](https://acurazine.com/forums/images/smilies/frown.gif)
What year is your TL?
#488
Instructor
Is this confirmed to only be happening in the South? I live in Colorado, so if so, Phew.
Here is an idea- instead of spending $500 on a dash that might crack again, (IF you get goodwilled) or getting an ugly ass dashcover, go to an upholstery place and see what they can do. My boss got a new ford edge with cloth seats and a faded dash, and instead of replacing the dash, the upholster just put a nice vinyl finish on top. Looked really good. Just an idea.
Here is an idea- instead of spending $500 on a dash that might crack again, (IF you get goodwilled) or getting an ugly ass dashcover, go to an upholstery place and see what they can do. My boss got a new ford edge with cloth seats and a faded dash, and instead of replacing the dash, the upholster just put a nice vinyl finish on top. Looked really good. Just an idea.
#489
Instructor
Is this confirmed to only be happening in the South? I live in Colorado, so if so, Phew.
Here is an idea- instead of spending $500 on a dash that might crack again, (IF you get goodwilled) or getting an ugly ass dashcover, go to an upholstery place and see what they can do. My boss got a new ford edge with cloth seats and a faded dash, and instead of replacing the dash, the upholster just put a nice vinyl finish on top. Looked really good. Just an idea.
Here is an idea- instead of spending $500 on a dash that might crack again, (IF you get goodwilled) or getting an ugly ass dashcover, go to an upholstery place and see what they can do. My boss got a new ford edge with cloth seats and a faded dash, and instead of replacing the dash, the upholster just put a nice vinyl finish on top. Looked really good. Just an idea.
#490
Is this confirmed to only be happening in the South? I live in Colorado, so if so, Phew.
Here is an idea- instead of spending $500 on a dash that might crack again, (IF you get goodwilled) or getting an ugly ass dashcover, go to an upholstery place and see what they can do. My boss got a new ford edge with cloth seats and a faded dash, and instead of replacing the dash, the upholster just put a nice vinyl finish on top. Looked really good. Just an idea.
Here is an idea- instead of spending $500 on a dash that might crack again, (IF you get goodwilled) or getting an ugly ass dashcover, go to an upholstery place and see what they can do. My boss got a new ford edge with cloth seats and a faded dash, and instead of replacing the dash, the upholster just put a nice vinyl finish on top. Looked really good. Just an idea.
![Annoyed](https://acurazine.com/forums/images/smilies/annoyed.gif)
Peace.
#492
Intermediate
Join Date: Sep 2007
Location: Maryland
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In case anyone cares, I have a 1991 Integra with 350K miles on it. Over the years, I've used armor all on the dash about once a month. Absolutely no dash cracks or blemishes. The dash looks the same as the day I bought the car 19 years ago, sans the slightly annoying shine. We also have a 07 TL-S (our favorite car) and have been using armor all religiously and no problems, though we spoil our baby. She isn't alowed out in rain or bad weather of any kind. She can only park in the garage and isn't alowed to go to the mall. We use our two Integras for that. We have a 2010 TSX, but that's another story. Total piece of crap. Leaking sunroof, starting problems, defective windshield, defective paint, spoiler almost fell off. Hoping to dump soon after they fix the sunroof (second try).
#493
that ONE RED tl
iTrader: (2)
Is this confirmed to only be happening in the South? I live in Colorado, so if so, Phew.
Here is an idea- instead of spending $500 on a dash that might crack again, (IF you get goodwilled) or getting an ugly ass dashcover, go to an upholstery place and see what they can do. My boss got a new ford edge with cloth seats and a faded dash, and instead of replacing the dash, the upholster just put a nice vinyl finish on top. Looked really good. Just an idea.
Here is an idea- instead of spending $500 on a dash that might crack again, (IF you get goodwilled) or getting an ugly ass dashcover, go to an upholstery place and see what they can do. My boss got a new ford edge with cloth seats and a faded dash, and instead of replacing the dash, the upholster just put a nice vinyl finish on top. Looked really good. Just an idea.
That's what I'm thinking about doing.
#494
I've been Canonized ;)
#495
Moderator
iTrader: (3)
#496
I lucked out and got my cracked dash replaced courtesy of Pfluger Acura in Hawaii at no charge... 2005 WDP w/ 48k miles and I'm the 2nd owner. Also the original factory warranty is expired...
#497
I've been Canonized ;)
The 1st crack was on the right side, the 2nd appeared on the left side about 2 weeks later. I'm afraid of what it it'll look like in another few months ![Why Me](https://acurazine.com/forums/images/smilies/whyme.gif)
2004 TL (85,000 miles) in Central Fl., garaged, 303 used, no sunshade, rest of windows tinted.
![Why Me](https://acurazine.com/forums/images/smilies/whyme.gif)
2004 TL (85,000 miles) in Central Fl., garaged, 303 used, no sunshade, rest of windows tinted.
![](http://i132.photobucket.com/albums/q36/LKLD/Home/misc/IMG_7050.jpg)
#499
Instructor
![](http://img397.imageshack.us/img397/4015/dsc01250z.jpg)
#500
10th Gear
Join Date: Jul 2010
Location: Northern Virginia
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This is just crazy !!! I new to the fourm and I just got my 07 Tl and I'm blessed so far. 35k car doing this WTF. When I had my 2000 Dodge Ram it did this crap. I'm thinking Dodge ok ....... Acura not ok !!!
Wow i read about this happening to members but i had no idea it was a physical crack in the dash. That is outrageous, what would cause something like this to happen besides the materials?
Well i do hope something is done about this, i pray my dash won't end up like this also. Unacceptable.
Well i do hope something is done about this, i pray my dash won't end up like this also. Unacceptable.
#501
US Navy Seabees
anybody from up north with cracked dashes?
#502
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Location: Orlando florida (sucks ass)
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I just an 07 types..... 37000 miles.... I'm so scared I will blow up a dealer if this happens and they don't fix it! Central florida.... y did I get black!!!!!
#503
I've been Canonized ;)
The fact that mine started at the airbag tells me that this is an issue with mil in the material used and it's inability to withstand heat extremes associated with the climate such as Florida's. Once a crack starts, it will not stop. So I know that this is only going to get worse. The fact that many others are encountering the very same issue tells me that this isn't isolated to a few cars. I feel that this will become more widespread in the near future. I've also joined the Facebook page started about this issue:
http://www.facebook.com/?ref=home#!/...d=106173928650
#504
I have a 2005 and mine just started cracking above the instrument panel part where it's perforated. I have an extended warranty but today the dealer told me basically that i'm out of luck since it's trim which is not covered. What do you recommend next? what's the number for Acura corp customer care that people are having success and what do you tell them to get this fixed?
#505
Moderator
iTrader: (3)
Tell your dealer that you want your case to be sent to Acura Corporate and see how much they are willing to cover for a replacement. They should take pictures, have a written statement from you about the dash, and anything the dealership has about your car, and send all of it to corporate.
Expect to pay around $550. That's what I paid.
Expect to pay around $550. That's what I paid.
#506
Intermediate
Join Date: Jun 2010
Location: C(r)ook County
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This is ridiculous! Having an issue like that with a car that costs over $34K brand new! If I see any crack on my 08 TL-S, I drop it at the dealer and have it fixed for free or I would never buy any Honda/Acura product including lawn mower
.
If they don't do it - I will threat with a law suit. BTW, how are you guys on a class-action law suit??? Any progress on that?
This is totally sick that we cannot get it replaced for free and also get Acura's total attention and an apology.
It is definitely a case of bad material being used.
I hope it does not happen next to 06-07's.
Good luck to all of you guys who are having this "crack issue"
![](https://acurazine.com/forums/images/icons/icon10.gif)
If they don't do it - I will threat with a law suit. BTW, how are you guys on a class-action law suit??? Any progress on that?
This is totally sick that we cannot get it replaced for free and also get Acura's total attention and an apology.
It is definitely a case of bad material being used.
I hope it does not happen next to 06-07's.
Good luck to all of you guys who are having this "crack issue"
![Thumbs Up](https://acurazine.com/forums/images/smilies/thumbsup.gif)
Last edited by 7twenty7; 07-16-2010 at 12:35 AM.
#507
TL = True Love
iTrader: (2)
just saw a crack on mine yesterday, like magic it appeared when i got out of work, and its about 8 inches long WTF ACURA WTF!!!!!!!!!!!!!! went to dealership and guy tells me he never heard or saw anything like it and recommended Vinyl repair from a guy for 150$, I told him that it might get worse and he just disregarded that and said that I should take care of that when it happens. I guess im not a guy who has a good acura dealership. Boardwalk Acura in South Jersey FTL!
![Frown](https://acurazine.com/forums/images/smilies/frown.gif)
#508
Moderator
iTrader: (3)
Ouch dude sorry to hear. I believe you, being in NJ, are the northern most person with this problem. Most cars are down here in the southeast.
#509
Instructor
Mine gets worse by the day... Ive been watch my TL use my dash as an etcha sketch for the past few months... The H is almost finished, and kind of looking mildly retarded the final cross is heading down for the glove box as of yesterday... Cant wait to see the progress when I get off in 9 minutes!
Im about to shake up Acura for a good will claim!
Im about to shake up Acura for a good will claim!
#511
TL = True Love
iTrader: (2)
Mine gets worse by the day... Ive been watch my TL use my dash as an etcha sketch for the past few months... The H is almost finished, and kind of looking mildly retarded the final cross is heading down for the glove box as of yesterday... Cant wait to see the progress when I get off in 9 minutes!
Im about to shake up Acura for a good will claim!
Im about to shake up Acura for a good will claim!
#512
Cruisin'
Join Date: Jan 2008
Location: Ft. Lauderdale, FL
Age: 45
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In case anyone cares, I have a 1991 Integra with 350K miles on it. Over the years, I've used armor all on the dash about once a month. Absolutely no dash cracks or blemishes. The dash looks the same as the day I bought the car 19 years ago, sans the slightly annoying shine. We also have a 07 TL-S (our favorite car) and have been using armor all religiously and no problems, though we spoil our baby. She isn't alowed out in rain or bad weather of any kind. She can only park in the garage and isn't alowed to go to the mall. We use our two Integras for that. We have a 2010 TSX, but that's another story. Total piece of crap. Leaking sunroof, starting problems, defective windshield, defective paint, spoiler almost fell off. Hoping to dump soon after they fix the sunroof (second try).
#513
Drifting
iTrader: (10)
Add me to this list too.. ARGH!?! Gonna contact Acura Corporate .. Anyone got their contact info?
Anyone try this: http://www.ehow.com/how_2077554_repa...dashboard.html
I may try this if Acura is going to be stoopid and not replace it for free..
Anyone try this: http://www.ehow.com/how_2077554_repa...dashboard.html
I may try this if Acura is going to be stoopid and not replace it for free..
Last edited by bzyrice; 08-11-2010 at 09:24 PM.
#514
Moderator
iTrader: (3)
Damn son, sorry to hear ![Frown](https://acurazine.com/forums/images/smilies/frown.gif)
The link you provided doesn't work. Well at least it didn't work for me
![Frown](https://acurazine.com/forums/images/smilies/frown.gif)
The link you provided doesn't work. Well at least it didn't work for me
![Shrug](https://acurazine.com/forums/images/smilies/shrug.gif)
#515
Drifting
iTrader: (10)
This issue is rediculous. I can't even believe they designd it so air-bag has to bust through the dash anyways...
BTW: The replacment dash is avaialbe to you and I direct from AcuraOEMParts.com for only five hundred and some dollars. Don't let the dealer tell you it cost more. That is a retail price, not expressing any dealer discount...
The $1200 that Acura offered one user should have EASILY covered ALL MATERIEALS AND LABOR!!!!
Fuking rediculous!!!
77120-SEP-A02ZA - PANEL, INSTRUMENT ( GRAPHITE BLACK ) - 2005 TL - $570.47
http://www.acuraoemparts.com/delray/...All&vinsrch=no
This includes everything circled by number 6 in this pic:
![](http://www.acuraoemparts.com/delray/jsp/catimgs/14sep4_b37.gif)
Nothing else should have to be replaced except #10 which is only $9 more... lol
BTW: The replacment dash is avaialbe to you and I direct from AcuraOEMParts.com for only five hundred and some dollars. Don't let the dealer tell you it cost more. That is a retail price, not expressing any dealer discount...
The $1200 that Acura offered one user should have EASILY covered ALL MATERIEALS AND LABOR!!!!
Fuking rediculous!!!
77120-SEP-A02ZA - PANEL, INSTRUMENT ( GRAPHITE BLACK ) - 2005 TL - $570.47
http://www.acuraoemparts.com/delray/...All&vinsrch=no
This includes everything circled by number 6 in this pic:
![](http://www.acuraoemparts.com/delray/jsp/catimgs/14sep4_b37.gif)
Nothing else should have to be replaced except #10 which is only $9 more... lol
Quote from Bryan Loeffler
Just spoke to Client Services at Acura. The rep. said they have had no complaints yet of dash boards cracking...so start calling.
In the United States
Acura Client Services Office
Mail Stop 500-2N-7E
1919 Torrance Boulevard
Torrance, California 90501-2746
(800) 382-2238
In Puerto Rico and the U.S. Virgin Islands
Bella International Corp.
C-1 Bechara St. Segarra Corner
Puerto Nuevo, Puerto Rico 00920
(787) 620-7028
We have to start calling !!!!
Just spoke to Client Services at Acura. The rep. said they have had no complaints yet of dash boards cracking...so start calling.
In the United States
Acura Client Services Office
Mail Stop 500-2N-7E
1919 Torrance Boulevard
Torrance, California 90501-2746
(800) 382-2238
In Puerto Rico and the U.S. Virgin Islands
Bella International Corp.
C-1 Bechara St. Segarra Corner
Puerto Nuevo, Puerto Rico 00920
(787) 620-7028
We have to start calling !!!!
#517
it's 4:20
iTrader: (2)
^^^ I'm sure the Acura rep says that to everyone that has called, including me. Went to the Acura dealer in Sanford, and less than helpful....
I did the fix, that was on your link BZ and it keeps it from cracking further, but man it doesn't look too good. I have a 99 Frod Expedition with 205k, that sits outside 24/7 and no cracks at all. I've given up with Acura trying to help, it's a waste of time.....
I did the fix, that was on your link BZ and it keeps it from cracking further, but man it doesn't look too good. I have a 99 Frod Expedition with 205k, that sits outside 24/7 and no cracks at all. I've given up with Acura trying to help, it's a waste of time.....
#518
hey guys you should use the sun shade whenever possible. After 30 min of driving touch the dash, it's scorching out. I always try to put the sun shade up even if I'm going to the store for 5 min.
#520
Burning Brakes
Maybe all you people in Florida/Texas/etc should park in the shade or use a windshield sunshade? I don't think you can blame Acura when you live where it's a hundred degrees and abuse your car by parking in direct sunlight all day long. Sorry but that's the way I see it.