V600 - Clam Open or Closed for HFL to work???

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Old 05-06-2004, 09:58 PM
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It seems that I have a .2DR version of the software. I suppose that this is the old one? (Crap, even my replacement device has the old software. What are these people thinking?)
Old 05-06-2004, 11:54 PM
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Originally Posted by cullal
How did you find that? I have the AT&T V600 and i cannot find it... there is no option for "Other Information" under Phone Status in the phone
Menu-Settings-Phone Status-Other Information-S/W Version
Got my phone 2 days ago. Supposedly, one of the first sold by Cingular in my area.
Old 05-07-2004, 12:03 AM
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Originally Posted by PAR5zN2
Menu-Settings-Phone Status-Other Information-S/W Version
Got my phone 2 days ago. Supposedly, one of the first sold by Cingular in my area.
I have the V600 from AT&T and I do not see other Information under Phone Setup...
Old 05-07-2004, 04:25 PM
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Cingular V600

It seems that most clam closed problems are with Cingular customer. Let's stay on top of this so our phones will work properly with our Loveships. Please keep the board updated on any Cingular V600 / HFL updates.

Thanks!
Old 05-08-2004, 03:09 PM
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Just picked up my V600 yesterday from Cingular.

Calls can be made with no problem. But I cannot accept in coming calls. They are all routed to the V600. Spent time with the Acura dealer and they are stumped as well.

The guy kept saying how simple the Ericsson phone was to setup.
Old 05-08-2004, 04:33 PM
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No problem with my V600, is auto answer set to off and handsfree answer set to off under the car settings menu?
Old 05-08-2004, 04:43 PM
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i have the triplets_g_0b.09.2fr software rev.
Old 05-08-2004, 04:55 PM
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All,

Take this poll:

Sorting out the V600 problems

It may help....
Old 05-08-2004, 06:47 PM
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Played around a bit this afternoon.

Basically:

Clam open....I can accept calls.
Clam closed......I can accept...but have to transfer to HFL to use the system.

Dialing out is flawless.

Auto answer and handsfree are both off.

Maybe if one person who has had ZERO trouble would post all of there settings and info, then someone else who is the opposite extreme could post theirs.
Old 05-08-2004, 08:36 PM
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Did a fair amount of experimenting with my V600 today. It only works "properly" if the clamshell is open. If the clamshell is closed, and I receive a call in the car, I can open the clamshell and then take the call "normally" on the HFL. This seems to be a better solution than the saying "transfer" workaround because the party calling does not experience the approximately 8 seconds of silence while you're transferring from the V600 to the HFL.
So the key issue for those of us who have V600s that don't function properly is why does having the clamshell open make a difference? Kudos to whomever can figure this out.
Old 05-14-2004, 11:13 AM
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LEGION - what has your latest experience been? Have you ever been able to get the v.600 to allow you to use HFL to accept incoming calls?
Old 05-14-2004, 11:39 AM
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I have issues receiving calls via the HFL with my V600. Sometimes the calls are routed to the phone and not the HFL. Ended up calling HFL Support and finally Motorola support. Motorola took my V600 Serial Number and IMEI Number and after 3 days they came back and told me that my phone has a MAC Address issue and that is why I could be having this issue. AT&T is sending me a replacement phone which they say has the MAC address issue resolved. Hopefully this should resolve the HFL issue... I will update when I get the new phone and test...
Old 05-14-2004, 12:25 PM
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Ok, here goes. This setup works for me.

Carrier: Cingular
Phone(s): 2 V600's (purchased on 5/04/04)
S/W: TRIPLETS_G_0B.09.2FR
Flex version: GS9V600CIN02NA11C
Auto Answer: Off
Auto Handsfree: On
Bluetooth Power: On

Works great!! Only problem is that the battery drains very fast. No biggie, I bought a car charger.

One thing I didn't realize at first was how it handles two phones. What I have determined is that although I have two phones "paired", I cannot have two phones "linked". This may be old news to you guys, but it hadn't occured to me. I get in the car and I am linked. Cool. Wife gets in the car and she is not linked. Hmmm. I get out and go back in the house because I forgot something and now she is linked instead of me!! She powers hers off/on. Poof. I am linked again!! Very cool really.

I have no problems whatsoever regarding the clam being opened/closed. I can send and receive flawlessly just by having the phone in my pocket or on the charger.

Any questions?
Old 05-14-2004, 01:40 PM
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When I see and open clam I'm tempted to put my dong or my face in it! :devil:
Old 05-14-2004, 02:18 PM
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Unhappy

Originally Posted by dcarlinf1
Ok, here goes. This setup works for me.

Carrier: Cingular
Phone(s): 2 V600's (purchased on 5/04/04)
S/W: TRIPLETS_G_0B.09.2FR
Flex version: GS9V600CIN02NA11C
Auto Answer: Off
Auto Handsfree: On
Bluetooth Power: On

Works great!! Only problem is that the battery drains very fast. No biggie, I bought a car charger.

One thing I didn't realize at first was how it handles two phones. What I have determined is that although I have two phones "paired", I cannot have two phones "linked". This may be old news to you guys, but it hadn't occured to me. I get in the car and I am linked. Cool. Wife gets in the car and she is not linked. Hmmm. I get out and go back in the house because I forgot something and now she is linked instead of me!! She powers hers off/on. Poof. I am linked again!! Very cool really.

I have no problems whatsoever regarding the clam being opened/closed. I can send and receive flawlessly just by having the phone in my pocket or on the charger.

Any questions?
I have the same SW & Flex version as above. Use Cingular and purchased the phone in SF Bay Area around the same time. I have problems using HFL to answerr a call if clamshell is closed. Spoke to one of the test engineers for Johnson Controls in Michigan. She was very nice but told me that the ball is in Motorola's court to come up with a solution. Her feelings were that this issue would not be solved soon, if ever! New phones have a 6 month timeframe when they are hot and then they're old news. If the Motorola engineers can't solve it easily/quickly, they'll forget about it.
Old 05-30-2004, 03:41 PM
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Does the V600 display all the data (like the battery strength, etc) in the MID?
Old 05-31-2004, 07:25 AM
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Only Signal Strength !
Old 06-07-2004, 12:08 PM
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Fix ???

Any updates on the open clam syndrome with the V600...Any fix out by Motorola???
Old 06-07-2004, 04:20 PM
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Just talked to one of the supervisors at HFL. No real news. Their solution to the answering issue is to leave the clamshell open.
Old 06-10-2004, 08:28 PM
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V600 works fine, but clamshell has to be open..

I didn't change any settings on the phone. Dialing out is not a problem, but I could not receive any phone calls with the clamshell closed. After experimenting all afternoon, and with the help of users' reviews on this forum, I got V600 to receive calls only if the clamshell is left open. Holding the answer button longer didn't work for me.

The MID shows the signal strength but not battery strength. Only thing is that bluetooth drains battery very fast. So you need to keep it plugged, esp on a long trip.
Old 06-11-2004, 12:50 AM
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Have your phone open it works perfect when open I did a few tests. The V600 cingular phone has to be open to use in your car. I repeat open. trust me try it. My phone works perfect now. So leave your phones open.
Old 06-11-2004, 12:55 AM
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Have your phone open it works perfect when open I did a few tests. The V600 cingular phone has to be open to use in your car. I repeat open. trust me try it. My phone works perfect now. So leave your phones open.
Old 06-11-2004, 08:27 PM
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There is a network timing issue with the v600 - the patch is under testing by AT&T and should be available around the end of the month via a software update.
Old 06-12-2004, 12:48 PM
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I have a Cingular phone that won't work at all with any setting open or closed.

My S/W version is wierd......

S/W: TRIPLETS_G_0B.09.2FR-A1

What does the A1 stand for?


Hmmmmmmm
Old 06-12-2004, 01:55 PM
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My S/W version is Triplets_g_0b.09.2fr and no A1 in the end. HMMMMMMM weird. Whats your Flex version????
Old 06-12-2004, 03:10 PM
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Sounds like you have a pairing problem. Try deleting just the pair setup info in the TL and then repair it.

I wouldn't reflash with v525 unless you are prepared to accept the risk of turning the phone into a brick...
Old 06-13-2004, 05:11 PM
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Did some testing with my AT&T V600.

Basically I’m seeing all of the same problems that everyone else is seeing. Can’t consistently accept incoming phone calls with clam shell closed, but can make outgoing calls flawlessly.

Here’s what I noticed. I can consistently accept incoming calls with the clam shell closed until I make an outgoing call. Once I make an outgoing call I have to have the clam shell open or transfer to accept incoming calls. So if someone calls me before I make a call it works ;-)

I wonder if this is an HFL or V600 issue? Perhaps someone can pass this information along to the folks who are listening.

Anyone else notice this behavior?
Old 06-13-2004, 10:15 PM
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There is network timing problem on the v600. The fix is being tested by AT&T and should be available in a couple to three weeks. The software version with the fix is 9.42R. You'll be able to get a reflash under warranty (or so I've heard).
Old 06-13-2004, 10:37 PM
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Originally Posted by pedalermike
There is network timing problem on the v600. The fix is being tested by AT&T and should be available in a couple to three weeks. The software version with the fix is 9.42R. You'll be able to get a reflash under warranty (or so I've heard).
Sounds like you know your Motorola quite well...almost too well.
Old 06-14-2004, 08:38 AM
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Just working the system and being persistent...
Old 06-14-2004, 09:49 AM
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My V600 is still working flawlessly with the current software. Check your settings. Make them match mine posted previously. It should work.
Old 06-14-2004, 09:51 AM
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I have my settings exactly as you suggested. It don't work!
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