Not a happy camper at the moment. Bought a 700W and it paired flawlessly. Used it for a week with the phonebook handsfree and was ecstatic. Unrelated to the TL, my Treo vibrator motor quit. Verizon was very responsive and replaced it but the 2nd Treo could not pair with the car. I deleted the previous pairing, even "cleared" everything. After entering the TL password, and then setting the Treo to be discoverable, nothing. Seeing how I paired my first one so easily, it must be the phone... Got a third Treo from Verizon, also fresh out of the box, and had the exact same problem as the 2nd Treo. Starting to think my first pairing has dorked up something. Am nearing the end of my 15 day trial with Verizon, so unless someone has something brilliant in the next day or two, mine is going back. Still to try: pairing a non-Treo BT phone. I will update this thread once that has been attempted. Anyone have any insight? It is amazing how quickly I went from ecstatic to completely pissed off.

 

Sorry to hear it. I had an iPaq Tmobile phone a few months ago and switched to a RAZR largely because I couldn't get it to pair correctly with my car. Not surprised that another Windows mobile device is having the same problem. What a shame - that new Treo looks hot but if I can't pair it with my car I'm not interested.

 

Well, I tried pairing with my colleagues Moto V710 with no problems. Thinking I "broke something free", I tried again with my Treo 700 and still nothing. Thinking maybe the SW Rev between my 1st and 3rd Treos was the difference, I used *228 to update my SW in the Treo and still nothing. Am completely baffled wether I should look at the car or the phone. Maybe taking out my TL battery and "hard resetting" the car will shake things up?

Biggles, how is the RAZR? I am thinking about that for my wife. Of course I will be peeved if her phone works with MY car and MINE doesn't! The TREO is nice, present issue excluded. Since I got the Treo specifically for the BT compatability with my TL, it will be going back for a refund... tomorrow.

 

Try this (thisis how i got mine to work): uncheck the second box: "make this device discoverable" ... then tell your TL to search for a phone. Second, tell you phone to search for devices. The treo should find the HFL first. Select it and wait a few seconds. The HFL should then chime in that it has found a phone. Name the phone on the HFL. Next, proceed on the treo, imputting the bluetooth passcode and selecting next.

Hope that helps! You may have to keep trying, but it WILL work! Just make them both look for eachother and take the treo off of discovery mode. I had to do this with my v710 as well btw.

 

i was pissed too! it will work i promiss! I know how annoying this can be ... if you need some extra help i'll PM you my mobile number ...

 

Ludachrisvt, Thanks but using your technique didn't solve the problem. Crap. I believe I followed your process:
- Started the TL pairing and after entering the code (where the TL asks me to make the phone discoverable), I didn't check the box and instead went to "devices" and searched for one from the Treo.
- The Treo finds the TL, but the TL doesn't find the Treo.
- Selected "HandsFree Link" on the Treo and and then selected "Next". Still nothing.
- The next Treo step would be to enter the password. If I do, either enter the correct code (the one I told the TL) or a new one, I only get a beep from the TL, and then if I retry, I get the annoying reminder that I must pair from the car, not the Treo.
- I tried it at least a half dozen times, even asking the Treo to "refresh" while the TL was searching... nothing.

Also tried to "hard reset" my TL by pulling the battery. Nada.

BTW, I tried pairing enough times that my TL got tricked up. The lovely "lady in the glovebox" would step me through the pairing process, but my display didn't show the prompts and my stereo didn't show the "phone".

If Ludachrisvt thinks there is any chance of helping me, I would be more than willing to call. Drop me your number. Thank you.

 

A couple people have PM'd me based upon my luck pairing the 700w as reported in another thread. I know I didn't have the device set as discoverable, all else I recall was that I followed the instructions in the little guide that came with the car, set up the car with the password and then had the device scan for the car until Handsfreelink showed up. I'm hesitant to unpair and repair if I got lucky and it doesn't generally work, but perhaps the collective efforts here can get it right. If it isn't working for you, please write exactly what you did and where the failure resulted (e.g. the device never saw the car or the device saw the car, but wouldn't pair, etc.). I wish I could be more helpful, all I did was follow the instructions.

 

If I were you, I wouldn't unpair your 700W, no matter how helpful you would like to be. To summarize my experience to date:

Treo1: Followed the Acura User Manual instructions and after I enter a password and the HFL tells me to make the phone discoverable, I check the 2nd box on the Treo BT screen and a few seconds later the HFL found the phone and asked me to name it, etc. For a week everything worked great including the Phone Book without a single dropped call. I had to return that Treo for an unrelated issue.

Treo2: Following the same method, the HFL would never recognize the Treo. The HFL would ask for the password, tell me to make the phone discoverable, and then would respond a couple of minutes later that the session timed out. I then deleted the previous Treo pairing, nothing. I cleared the HFL memory, nothing. Tried pairing from the Treo at the same stage in the HFL process and on the second password attempt on the Treo, the HFL scolds me that I must pair from the car and not the phone. I returned the phone assuming something was wrong with the BT as the first Treo worked great.

Treo3: Same as Treo2. I tried and tried even unchecking the 2nd box on the Treo and searched for devices, as before, it finds the HFL but that never triggers the HFL to recognize the Treo. Cleared memory agian, nothing. Pulled my TL battery, no benefit.

Feel like I am out of options and will pack up my phone for return this evening, unless someone has any idea to walk me away from "the cliff". Thanks.

 

I thought it was just me. I'm on phone two and have exactly the same problem. To make it worse, I'll be driving along and I'll get the annoying message saying you can't start the pairing process from the phone, even though the phone is NOT in discovery mode, and in my pocket!

I sat there for 2 hours trying to get this to recognize, and believe it or not, my first one did work for a short period of time.

Anyone call Palm on this?

 

Almost forgot - it doesn't just happen in my TL. It happens in my MDX also.

 

Update -

1) I called the 800 number listed on the Handsfreelink web site. They indicated that the phone is currently 2 months into the testing period, and that testing usually takes 3 months. In that time period, they road test the phone and find out all its quirks/etc, and then put out a FAQ/Installation Instruction document, or declare it unsupported. He advised me to wait a month and get the official answer.

2) I acted on ludachrisvt's advice, followed those instructions to the letter, and it worked perfectly in both my TL and my MDX. Now both cars are paired to the phone.

Case closed for me, anyway. Hope it works for everyone else with problems.

 

Yeah, I got the same polite response by Acura Tech Support. basically, "We are still testing, we can't help you until that is complete". I will try and try the ludachrisvt approach agian tonight... Last ditch attempt.

 

Still nothing. In the ludacrisvt procedure, you select the HandsfreeLink TM link in the Treo's Device Partnership screen. Does that mean to "hi-lite" or "hi-lite and next"? The "next" will bring you to the password screen. I did try both ways, unsuccessfully. I theorize:

1) The HFL in my TL is broadcasting. Before it is in the pairing menu, my Treo does not see the HFL. Once I give the HFL the password, the Treo recognizes the HFL. So it is putting something out there to be seen.

2) The Treo is broadcasting. If I use the password pairing on the Treo, my HFL recognizes the problem. The first attempt causes a "ping" from the HFL, the retry gets the scolding that you must pair from the car.

They are both broadcasting, just not agreeing to shake hands, no matter how many different times I try.

BTW, when you successful ones say I need to retry, do you mean to retry the whole pairing from the "Phone Setup" menu in the car, or retry within the Treo Devices screen with "refresh"?

Tonight I will hook a Bluetooth dongle to my laptop and see if I can learn anything. I doubt it. I am glad for those that have been able to pair, particularly due to this thread. I fear I will not be one of them.

 

sorry to hear 'bout your 700w troubles; hoping i won't have similar.

i strongly suggest you delete ALL phones in the Acura before continuing...

 

Its just a quirky setup man. When I say retry I mean the entire process ... Try this: When the phone has found the HFL select it. And hit next. When the phone asks for the password, just let it sit. Thats when the HFL caught on. Then I put in the passcode and the HFL asked me to name my phone. Try that!

 

Yeah, tried that many times. Didn't work for me. Again, glad to hear that others benefitted.

 

Don't know if this is going to help the situation or further confuse it, but here is how I recall it working:

1) Delete out any of the previous Treo attempts from the car.

2) From the Treo, go to Start - Settings - Connections - Bluetooth, and make sure that the only check box you select is "Turn On Bluetooth." DO NOT CHECK "Make this device discoverable to other devices." THIS IS IMPORTANT, if very counterintuitive. Then select the "Devices" tab and stay right there. Do nothing else for now.

3) Start the pairing process from the car. Go all the way through where the car starts scanning for Bluetooth devices.

4) THEN, and ONLY THEN, select "New Partnership" from the phone.

From there, HFL finds the phone, the phone asks for the code, type in the code, and HFL asks you to name the phone, and you're done.

I pissed around with this a dozen times before I tried this in exactly this order. It worked like a champ in my TL. Then I walked over to my 05 MDX and repeated the process like above, and it worked.

Basically you have to follow all the normal steps in the pairing process, EXCEPT making the Treo discoverable to the HFL. Sounds crazy, but it worked.

Hope that helps.

 

I had a similar problem when I tried to delete and then re-add a Nokia 6820. You will loose everything in your HFL phonebook, but I suggest resetting the entire system and trying again with a different name for your treo phone. (Somehow my system remembered the phone names after a reset)

I don't know much about the Treo 700w. I have a Treo650 that was problematic, but once I ran the firmware update, the phone works very will with my HFL. I have crashing problems, but I don't think it's caused by HFL.

 

I've had trouble pairing my Treo 700W but finally solved my problem. Turns out to be "user error". Coming from two Blackberry's, I did not realize that to access the Treo's numbers (numeric keypad), that you have to hit the black button and not the shift button. So all those times the Treo was asking me for the passkey, I was entering upper case characters instead of the numeric values. This works differently from keyboards and my Blackberry, and is not intuitive in my opinion.

 

yeah its not but u get used to it VERY quick ... I LOVE THIS THING

 

Just so you know *228 doesn't update the firmware on your phone. It does update your phones PRL (Preferred Roaming List), but does not update the firmware on your phone.

To update the firmware on your phone you need to use your cradle and it needs to be done via computer hookup.

I know the Verizon prompt says it updates your software, but it's not what you think. The firmware on your phone is probably at least a 12MB download, and that's not going to happen over the phone. Trust Me!

 

While the Treo does many things well, it's inferior to my Blackberry for emailing tasks. As this is a smartphone's most important function to me, I do miss the BB.

 

I couldn't get my 700w to pair at first but then tried Labrunes method and it worked perfectly. Thanks to labrune and good luck everyone else.

 

which is my method but thats ok :wink:

 

hahaha sorry....anyhow...that method worked just fine

 

I just got a 700w and had a hell of a time pairing it... maybe this will help you:

I did the following:
1) Enable Bluetooth and check "make discoverable to other devices"
2) Begin the pairing process using the HFL, up to the point it starts searching for a phone
3) On the phone, go to "devices" tab, choose new partnership
4) the phone will find the HFL and ask for code, enter the code, and save it
5) the HFL will ask you to name the phone
6) name the phone.

At this point, my HFL always crapped out and dumped entirely out of handsfee mode (i.e. back to trip computer on the MID, and the radio came back on), and the phone was not added. However, I was left with "HandsFreeLink TM" as a device on the phone. So, here is what I did next to get it to pair:

1) Begin the pairing process on the HFL, up to the point it starts searching for a phone
2) select the devices tab on the phone, click on "HandsFreeLink TM",and when it opens, choose "refresh".
3) After the refresh on the phone completes, select the "hands free" check box, and click
"save"
4) At this point, a message pops up on the phone that says "HandsFreeLink TM would like to pair with your device". Choose "ok".
5) enter the pin on the phone, and complete any prompts on the phone (can't remeber exactly, but basically it was entering the pin, click OK and then Ok again)
6) at this point the HFL will prompt you to name the phone and it will be added succesfully.

Really... it's like Bluetooth WTF? You wonder why this tech never really took off for the 6 or so years it's been around. I wonder if all bluetooth devices are like this, or is just Windows based smartphones or the TL? I had similar problems with the verizon XV6600...

 

so...question to others who have successfully paired the 700w. Do you see signal or caller ID in the MID?? I have nothing at all. Thanks!!

 

When I had it working, I did not get signal strength or battery level, but I did get caller ID.

 

Just reporting ludachrisvts method worked for me.

I 1st updated the firmware on my phone to the v1.02. Then did a *228.

In the BT connection Settings I checked the Turn on Bluetooth box and unchecked the Make Discoverable one.

I deleted any other profiles I had in the Devices tab.

Started the pair setup and set a password in the car.

Created a New Partnership on the Treo (In BT Devices Tab). As soon as the phone started scanning I told the car to Pair.

The phone found the cars HFL and the partnership was established. Everything seemed to work fine ( Battery Status, Signal Strength & Caller ID).


Thanks for sharing the info ludachrisvt. Ive been trying to pair this phone with my 04TL for 6 months now.

 

What is the best service to download phonebook? Obviously Verizon is not (which sucks because I just signed up for 2 more years). I dfidn't even see the Q on the test page.