System lock - big problem :(

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Old Dec 4, 2009 | 05:07 AM
  #1  
gwizdek's Avatar
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System lock - big problem :(

Hi !
I bought my Acura TL 2004 year ago - after one year without problems - I ship this car to my country ( poland ) and I dont know why and I start playing with voice commands - after that I activate pin code to system ( all commands ar locked now ) and because car was used i dont know what is pin code - dealer dont know this too - and in poland we dont have acura dealers so what to do ? dont say that I need to go with this car to usa
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Old Dec 4, 2009 | 06:02 AM
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Mods-can you verify his IP address is from Poland before I respond to his post?
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Old Dec 4, 2009 | 06:35 AM
  #3  
LoveMyTL-S's Avatar
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Originally Posted by nfnsquared
Mods-can you verify his IP address is from Poland before I respond to his post?
Yes, he's in Poland, what does that have to do with helping him?
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Old Dec 4, 2009 | 07:02 AM
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Could've been someone with a hot navi/radio trying to get the codes.

OP, since you left the U.S., you may be out of luck. Any Acura dealer (and maybe a Honda dealer) can give you your codes based on the serial number of the navi and radio unit (each has a PIN code). However, I don't think you'll be able to convince a dealer to do this over the internet or telephone. Usually they want to see the car in person.

Give it a try. Maybe a photo of the car registration with your name on it and a copy of your driver's license plus of photo of the navi screen displaying the serial # would be enough to convince someone.

The navi serial number is on the underside of the navi unit in the trunk. You can also pull up the number on the screen by entering the navi diagnostic screen: press and hold the Menu, Map/Guide, and Cancel buttons for about 5 seconds.

Select the Unit Check screen, then Navi ECU. The serial # will be on that page.

Hope this helps and good luck!
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Old Dec 4, 2009 | 07:17 AM
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I missed that you had your car in the U.S. for a year before shipping it. Did you happen to develop a relationship with a local Acura dealer before leaving? Did you buy it from an Acura dealer? If so, I would start there since they know you.
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Old Dec 4, 2009 | 08:11 AM
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Have you checked for a sticker in the glove compartment?
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Old Dec 4, 2009 | 10:31 AM
  #7  
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Yes right now I'm in poland - of course I can send everything ( pictures of my car but for what ? I dont understand ) I dont have NAVI my acura is with normal radio and I have pin for this - I'm talking about system so when I vant to use voice commands ( or pair phone or everything what is in menu in small screeon in gauges - first I need to say pin number - and probably first owner set it and now I can not do nothing - so I hope I tell ypu more about my problem - honda dealer in poland dont have any software for acura so its not so easy go to honda because they can not do nothing.

Lucas
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Old Dec 4, 2009 | 10:32 AM
  #8  
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I bought car from used cars dealer - not from acura dealer
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Old Dec 4, 2009 | 02:16 PM
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From: lost angels
hes not talking about the radio or navi code. He's talking about the personal PIN that the previous owner setup.

sorry to say, I work for AHM and you have to go to an Acura dealership or Honda dealership for them to reset it.
youre sh!t out of luck on this one buddy. =\
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Old Dec 4, 2009 | 03:34 PM
  #10  
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I found this through searching https://acurazine.com/forums/3g-tl-audio-bluetooth-electronics-navigation-94/help-dead-hfl-694680/ see if it helps
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