well i bit the bullet and bought the new 2012 acura dvd navigation orange disk upgrade. the thing is that it give me disk error, but my old disk works fine? do you guys think acura sent me a mess up disk? it is the orange disk. i have tried to force the update, and then i unplugged the battery for 10 mins but nothing seems to work. any other ideas i did a search but came up short

 

What year is your TL?

 

2005 I got the v3.b0 disk which I think is correct for my car

 

That's really strange...shouldn't be giving this issue. I'm almost wondering if your dvd module in the trunk is maybe shot. I know when I got the update disc for the other half's TSX when I put the new disc in it basically was the end of the unit. The actual units seem to clunk out pretty fast, and from my understanding if its starting to go when you swap discs it just sorta makes the issue worse. Have you tried removing the disc from the player and reinserting it?

 

Yes many times. It just sucks bc it works great with the old disk

 

Yikes, yeah man this is what I'm struggling with...while the voice commands are currently disabled in my TL the maps and everything else works fine so I'm hesitant to try to change anything.

 

well it sucks i just bought the system and had a hell of a time to make up the wiring harness and the install. i only have had the system for a week. i guess i will open up and manually clean the lens with a cotton swab and alcohol. anyone know how hard it would be to open up?

 

You could go to like Walmart or I know GameStop has them, it's a disc cleaner.

It looks like a CD and has small brushes on the bottom to clean the lens, I think they come with a liquid cleaner to put on the brushes too.

 

i have heard of tryin that. i have a disk somewere if it does not work ill open up and clean with a swab

 

Success i fixed it!! i tried the cd with brushes with no luck. i opened her up and cleaned the leans out with a swab and alcohol and it works great now. thanks everyone for you help

 

Hey man, how had was it to open it up? I'd LOVE to try to get a DIY together to open up the module and troubleshoot the issue (lens/part/etc). Apparently if a part goes down its a real pain to get the part from Alpine.

 

it was easy. all you have to do is take the dvd drive out of the car. take the bracket that holds the dvd off. then you remove the face plate screws, then take the screws that hold the top cover on,and then you will see the guts. their is another top cover which is held by 2 screws, then you will see the center piece that is chrome, its a piece that holds the dvd tight, after you remove it you will see the lens hidden but a cotton swap will get it. i hit twice with alcohol and put her back together and it works!!


now this will not work if you dvd drive has other issue and or makes noise. my car had neither, all it would do is not read the new dvd. if someone has the same issues as mine and would like for me to try and is either local or would trust me and ship it i could try it and do it for free and i could take pics

 

Wow, wel done, J!

 

thanks!!! over time the lens gets dirty. the old dvd was foggy but still worked. it was like that when i got it. so i figure the lens must be foggy as well so it did the trick

 

I might try to clean mine. I'm getting a disk read error.

 

dont worry about it. its not hard. any questions pm me. only clean the lens twice. i heard if you do it more it will scratch the lens

 

Cleaned the DVD, didn't help. It's getting worse. Now I can't access some of the features on the screen and the color on the screen is off, it's not as bright and colorful as it used to be. I'm stressing out over this because I'm affraid the unit needs replaced.

 

? The unit or the DVD disk it's self. Does it make any loud noises. Mine was quiet it just would not read the new disk. How did u clean the unit if u did do it?

 

I cleaned the unit itself. It doesn't make any loud noises, just the sounds a DVD player makes when it's reading the disk.

 

How did u do it? I opened the unit up it's self and got to see the lens in a far corner. Then I grabbed a swap dunk it in alcohol and rubed it a few times. Then I used the dry side to swipe it clean and repeaded one more time. Now I have heard of u do it more than twice that u can damage the lens. It worked for me bit the only issue I had is that it would not download the new software for from the new disk. My old disk works fine along with the new one. Please explain how u cleaned the disk. U did clean the lens right

 

I cleaned the lens with a q tip and alcohol. I've cleaned the disk several times.

 

I guess the unit might be damaged. Did u put back together right? The metal cover was kind of a pain to put together. I had the unit upside down to install the circular thing that holds the disk and the metal bracket

 

if you guys want to see pics of inside the navigation unit for fun here it is:




i have more pics but i think those will do for now

 

Do u have pics of when u first open it up? It's we're u have the metal bracket holding the top of the DVD in