Hello all. I am helping someone with an issue on a 2004 TSX. When you start the car, the Acura navigation page comes up, but it doesn't go past it. After a couple minutes, it will reset but still not go past the page. I unplugged/plugged in the battery with no help. Also, it did not ask for Nav or radio codes. Then I took the DVD out, cleaned it (it was dirty) and reinstalled. No help. Then I unplugged the DVD unit then plugged back in. Now it will start up correctly, can access all pages, but only for a few minutes and then it goes back to the Acura Navigation page. Does anyone have any other suggestions

 

Hello all,

I see 55 people have looked at this thread, with no one commenting. Is that that no one has seen this and I only have Acura as my option?

 

A few members have taken apart their 3G TL Navi DVD drives and replaced parts, as described in the applicable threads.

The other options are a flat-fee fix by shipping the Navi drive to Alpine in Torrance, CA, repair by a car-stereo repair shop or repair by an Acura dealership(which will charge a premium to send the drive to Alpine's Torrance facility).

 

thanks for responding. Unfortunately, I don't know what is the problem, so hard for me to repair, replace or send out. That is what I'm trying to figure out what could be bad, then try and fix it.

 

Alpine charges $358 as a flat fee, and does the problem diagnosis and repair, whether it's one part or a dozen parts-- owners mail/ship Alpine the Navi drives with the Navi DVDs, and get back perfectly working drives.

IIRC, there's also a radio shop on the East Coast that does the same thing, for around $400-ish.

Otherwise, check this lengthy thread for resolving 3G TL Navi issues: https://acurazine.com/forums/audio-b...errors-873489/.
Drive replacement part numbers are after post #175 or so.

 

Hello, Thanks for the link, I can easily try that and hope for the best. Seeing the disk was dirty, I can only imagine the lasar is dirty as well.