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Old 10-11-2015, 06:20 PM
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Navigation Error

Need help with my navi. Bought it used . Went back to the dealership said they don't fix navi problems because it's not a safety issue. Whatever. So the navi screen all it says is "please check disk". Checked it, looks brand new no scratches at all (but it does say 2002 honda technology some ish like tht) my vehicle is a 04. I took the hard drive out cleaned the lens still get the same navi screen message. I Guees the real question is would a 2002-2003 navi disk be compatible with my 04 acura tl? Other then that idky I'm getting the reading disk error.
Old 10-11-2015, 09:38 PM
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No, it will not be compatible. Also, when you said you took out the hard drive and cleaned the lens, you mean you took out the DVD player from the trunk and cleaned the lens with some alcohol and Q-tip right?

I also had disk read errors, i swapped the disk with the one on my friends TL and I had same problem. I took the dvd player from the trunk and cleaned the lens and have not had a single read error since, that was about 2 months ago. If your problem persist, my guess is you have an issue with the player in the trunk. You can either repair it, it take out the disk and use the rest of your entertainment system as usual, thats what I did in the few months before I finally decided to clean the lens
Old 10-12-2015, 01:05 AM
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Originally Posted by Tony Sary
Checked it, looks brand new no scratches at all (but it does say 2002 honda technology some ish like tht) my vehicle is a 04.
The Navi DVD should say "Acura" and be at least version 3.30.

You can either buy the most recent orange disc through Navteq for $99 or get a used disc version-- 3.90 or newer, from Black Market or Ebay-- to load into the drive to see if that resolves the issue.
Old 10-12-2015, 12:11 PM
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Originally Posted by Will Y.
The Navi DVD should say "Acura" and be at least version 3.30.

You can either buy the most recent orange disc through Navteq for $99 or get a used disc version-- 3.90 or newer, from Black Market or Ebay-- to load into the drive to see if that resolves the issue.
That's what I'm leaning towards. Buying a new disk. Just wanna make sure before I spend 100 bucks on it. Thanks for the info man
Old 10-12-2015, 12:14 PM
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[QUOTE=polish_pat;15579534]No, it will not be compatible. Also, when you said you took out the hard drive and cleaned the lens, you mean you took out the DVD player from the trunk and cleaned the lens with some alcohol and Q-tip right?

Yes. The thing in the trunk. I'm pretty comfortable with taking electronics apart, so I did that, cleaned it with a q tip with alcohol
Old 10-12-2015, 02:15 PM
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can you take a picture of your disc? I don't understand how somebody could have sold you a Navigation unit with the wrong disc
Old 10-14-2015, 09:02 AM
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Originally Posted by polish_pat
can you take a picture of your disc? I don't understand how somebody could have sold you a Navigation unit with the wrong disc
Sorry for the late response
Old 10-14-2015, 09:18 AM
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copyright 2002....

Not made in 2002.

it's the correct version 3.30
Old 10-14-2015, 09:20 AM
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your DVD drive in the trunk is at fault.

you can either source a used one from a junk yard or ebay or any other source that sells used dvd drives.....

or you can send it into Alpine and have it refurbished for $365
Old 10-14-2015, 09:48 AM
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I would take the unit apart and see if it's not a sensor or something similar giving false readings about the lid being open. Happened to my friends TL. In his case since he bough a certified pre-owned vehicle it was covered by warranty
Old 10-14-2015, 09:54 AM
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^IIRC, something comes loose on the motherboard. alpine solders them back up and ships it back to you.

if you are skilled with soldering and motherboards,maybe you can find the error.
Old 10-14-2015, 11:24 AM
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Originally Posted by justnspace
...it's the correct version 3.30
I think that is the OEM 2004 TL disc.

Originally Posted by justnspace
your DVD drive in the trunk is at fault.
If OP removed the drive and tried cleaning the reader lense already, then the problem is the drive.
Originally Posted by polish_pat
I would take the unit apart and see if it's not a sensor or something similar giving false readings about the lid being open.
IIRC, a different message is generated if the drive door is open.
If OP has time and can test for faulty parts in the drive, he can disassemble it and replace the faulty parts, per this thread: https://acurazine.com/forums/audio-b...errors-873489/.
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