FTT*9266

Hi people.
Recently i 've stopped by Bobby rahal acura in Mechanicsburg in PA
for getting a wheel allignment and to fix rattle sound in interior.
However, they refused to fix them by warranty cause of my modification
of suspensions. then they said that the rattling sounds can be caused by
the modifications. but the rattling sounds has been heard since i purchased
my car in last may. is that make sense? additionally, they also said that
if we get aftermarket intakes, from that point, the engine related warranty
can have a jeopardy of void.
well, My car also seems to have a problem with rotors. I think they are warped.
if bring my car to them to fix it, i think they are likely to mention about modification.
Anyways.. How's you guys think?

trancemission

They just fed you full of shit....

darksom1

^ Oh hell yeah! A hefty helping of it too!

Rpappi

mention the Magnusson-Moss Warranty Act

read it over unless they can PROVE that what ever after market part did the damage then you are still under warrentee.

search up Magnusson-Moss Warranty Act and print it out and take it too them and show them. they will change there additude real quick.

dennisil

you need to go to another dealer and tell them you dont know about any of these mods and act dumb , "the car didnt come this way???" that kind of stuff, complain to a manager and then his manager and then to acura direcally and so on ond so fourth, or replace all parts to stock and then get the situatiuon handeled without the runn arround they will inherently give you.

Regards,

randomthought

BS all the way. Keep aiming for next level of management until someone is willing to help, even if you have to complain to upper management. And use the act mentioned above. Good luck.

pandaman1784

not trying to get flamed or anything... but doesn't getting at the rear suspension require the removal of the back seat and a few other things? i'm not the dealer or anything, but they could just say your removal of that stuff to install the suspension caused the rattle, hence the warranty does not apply. just a thought...

*puts on flame retardant suit*

extremetls

the english of speaking good is not?

kennyc

pandaman1784- I agree with you - it's possible that the suspension swap is the direct cause of the rattle. In that case the dealership does not need to fix under warranty. They also do not need to perform the alignment under warranty since he swapped out the OEM suspension.

As long as the dealership can prove the aftermarket part is the direct / indirect cause of the failure they can deny the warranty claim. They cannot deny your a/c failure because you have a set of aftermarket wheels, but they can deny your claim if your control arms fails prematurely.

extremetls - you're a jerk.

trancemission

not needed.

I say again, if you have nothing productive to add dont post...

Kennedy

iTrader: (2)

This is a gray area issue. Slammed suspensions ride harder thus transmitting more force/vibration to the cabin. This is the dealers reasoning for denying your claim. I don't agree with it, but the physics behind the explanation is just cause. Your best bet would be to call Acura customer service, and open a duspute if you really feel you should pursue this.

The CAI intake story is another gray area issue, but is much more difficult for the dealer to claim. I woudn't ssweat that either. Show me one post on the forums where someone in a 3G has had an exclusive engine problem with or without a CAI.

Frankly, taking the car to the dealer for an interior rattle is only asking for trouble anyways, as those monkeys don;t care about your car like you do. Who knows what gets broken by them fixing a simple DIY issue. I prefer to save my "dealer karma" for bigger issues... liek warped brake rotors you described.

rbf351

most dealerships will look for any possible way to void or deny warranty work

doing a suspension mod, then complaining about a rattle is looking for trouble. "the harder ride from the new suspension caused the rattler" thats exactly what they will say

dennisil

was this car baught by you new? i seriously dont think the dealership knows if you took out the seats or not?

rbf351

if the suspension was put on by him, then yes the dealer knows the rear seats HAD to come out

lusid

Yah i'm going to stay away from modifications to the actual structure till i own the car. I dont want this type of BS coming my way from the dealership saying it's voided.

Best of luck.

trancemission

I think they are full of it to say that the suspension causes the rattles. Buts when you really look at it, its hard to argue that..

But as far as the intake goes, thats another load of crap. I think they were trying to scare you.

But Kennedy has a point. You will get nothing but hassle anyway taking your car in for rattles. They really have no idea how to fix most of them...

geekybiker

The suspension installation, and additional ride hashness could very well have caused the rattles. While that may not be the case, it is a very reasonable line of reasoning and I fully expect you to lose that battle. Hell, if it went to court and I were in the jury, I'd probably be voting against you.

OTOH the rotors should not be affected and *should* be covered.

Eoanou

The rotors must be covered, in fact it's inconceivable that the suspension could effect rotor wear.

rockyfeller

iTrader: (6)

I'll say it again, dealers CAN deny you warranty work for your mods. They do anything to get out of doing warranty work if they can help it. Don't think you have any protection against this. If you want to argue with them, they will win. Dealers need not "prove" anything to anybody. Prove who? Best bet is to remove your mod and go to another dealer. (nothing something most of us with egos like me like to hear but it's the truth)

If you lowered your car, you can't remove those Teins. You know that anything suspension related is voided now. (sway bars, shocks, springs etc. etc.)

You're talking about rattles so just go to another dealer. They will probably not try to link your suspension to the rattles. If you are expecting them to cover an alignment, it's not going to happen.

BTW I speak out of experience with all this after they denied me suspension work because of my cold air intake. I have a thread on it if you search. I don't trust dealers anymore!

FTT*9266

I read you guys thoughts well.
I have never expected to cover the alignment by warranty cause it's the one of steps that after lowered. at this point, I would enough understand dealers opinion but the problem was their attitudes. When they explained about void warranty things, they were likely to threatened me. I think i upset about it. As an alien who has a weakness in speaking english in united states, they could possibly saw me like a gum.
Anyways, Thanks for you guys explanations.

rockyfeller

iTrader: (6)

Yeah they talked to me like almost in a threatening/rude way as if I was in big trouble because I did something wrong. It took me some effort to stay cool, I was about to blow my top! Screw that man!! Don't let them get to you, they can't do anything to you... Just go to another dealer.