An hour to pull codes?? Does that sound right?
09-27-2011, 03:02 PM
#1
Three Wheelin'
Thread Starter
An hour to pull codes?? Does that sound right?
I called the most local Honda Dealership (still over 60 miles away) to see how much it would be for them to pull the codes for the two lights showing up in my '04 TL. (The /!\ and VSA lights) and he told me it would take them more than an hour to hook my car up and pull the codes.
Does that sound right?
He said they would only charge me $40, which sounds reasonable - but he also said "I would bet money it's something we won't be able to fix here - you'll have to take it to an Acura dealer." (He was a real Gem to talk to.)
Does that sound right?
He said they would only charge me $40, which sounds reasonable - but he also said "I would bet money it's something we won't be able to fix here - you'll have to take it to an Acura dealer." (He was a real Gem to talk to.)
09-27-2011, 03:04 PM
#2
I believe those codes are stored on the HDS. Honda Diagnostic System.
I'm not sure what all entails to pull the code tho.
you could try going to an auto parts store, but i dont think those codes are stored.
if it were my car, I'd check the brake lines and vsa lines under each wheel. making sure all wires are intact and not cut.
I'm not sure what all entails to pull the code tho.
you could try going to an auto parts store, but i dont think those codes are stored.
if it were my car, I'd check the brake lines and vsa lines under each wheel. making sure all wires are intact and not cut.
Last edited by justnspace; 09-27-2011 at 03:07 PM.
09-27-2011, 03:09 PM
#3
Three Wheelin'
Thread Starter
I believe those codes are stored on the HDS. Honda Diagnostic System.
I'm not sure what all entails to pull the code tho.
you could try going to an auto parts store, but i dont think those codes are stored.
if it were my car, I'd check the brake lines and vsa lines under each wheel. making sure all wires are intact and not cut.
I'm not sure what all entails to pull the code tho.
you could try going to an auto parts store, but i dont think those codes are stored.
if it were my car, I'd check the brake lines and vsa lines under each wheel. making sure all wires are intact and not cut.
Might have to bite the bullet on this one.It just seems like bull that it would take them an HOUR and I would have to schedule an appointment to take it in.
There when I bought it.
09-27-2011, 03:36 PM
#7
An hour to pull the code? Definitely not. It will take them about 30 seconds. It may take them an hour to actually hook up the computer though... lol
Originally Posted by 04 Acura TL Shop Manual
How to Retrieve DTCs
-1: With the ignition switch OFF, connect the HDS to the 16P data link connector (DLC) (A) under the left side of he dashboard.
-2: Turn the ignition switch ON (II), and follow the prompts on the HDS to display the DTC(s) on the screen. After determining the DTC, refer to the DTC Troubleshooting.
NOTE: See the HDS help menu for specific instructions
How to Clear DTCs
NOTE: You cannot clear the DTCs manually.
-1: With the ignition switch OFF, connect the HDS to the 16P data link connector (DLC) (A) under the left side of the dashboard.
-2: Turn the ignition switch ON (II), and clear the DTC(s) by following the screen prompts on the HDS.
NOTE: See the HDS help menu for specific instructions.
-3: If the VSA activation indicator remains on, but the VSA and ABS indicators are OFF, do the VSA sensor neutral position memorization (see page 19-94).
-1: With the ignition switch OFF, connect the HDS to the 16P data link connector (DLC) (A) under the left side of he dashboard.
-2: Turn the ignition switch ON (II), and follow the prompts on the HDS to display the DTC(s) on the screen. After determining the DTC, refer to the DTC Troubleshooting.
NOTE: See the HDS help menu for specific instructions
How to Clear DTCs
NOTE: You cannot clear the DTCs manually.
-1: With the ignition switch OFF, connect the HDS to the 16P data link connector (DLC) (A) under the left side of the dashboard.
-2: Turn the ignition switch ON (II), and clear the DTC(s) by following the screen prompts on the HDS.
NOTE: See the HDS help menu for specific instructions.
-3: If the VSA activation indicator remains on, but the VSA and ABS indicators are OFF, do the VSA sensor neutral position memorization (see page 19-94).
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09-27-2011, 05:35 PM
#10
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But don't they also, usually, credit/wave the diagnostic fee if you have them fix the issue?
I'm putting in an early bet for Wheel Speed Sensor.
09-27-2011, 05:51 PM
#11
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I have a ODBII code reading machine of my own and I can tell you from personal experience of pulling codes on my friends' cars, (jeep, Hyundai, nissan, chevy) it literally takes one minute to hook up and get the code. but im not positive what could be going on if you already went to AZ and they couldnt pull anything...
09-27-2011, 07:41 PM
#13
I have worked for dealers for 15+ years and most charge an hour diag, but like bearcat said they usually apply that to the cost of repair if you get it fixed there...that's just my experience...
09-27-2011, 10:29 PM
#15
It takes about 5 minutes to get your car in and retrieve codes but the time adds up from the time you sign the RO to the time that RO gets dispatched. That could take 15 minutes. Then the tech most likely can't jump on it right away, that's some more time. Etc.
Now if your talking about paying for an hour of labor. I dunno look around for another dealer or go to an independent shop?
Now if your talking about paying for an hour of labor. I dunno look around for another dealer or go to an independent shop?
09-28-2011, 06:00 AM
#16
iWhine S/C 6MT TL
iTrader: (1)
There's a lot of misleading information in here. It's standard to charge for 1 hr diag. time. For $40.00 the service writer is sticking it to the technician who will diagnose your car. Good for you, bad for the technician. At the dealership, there's a lot of time wasted between the moment you sit down with the writer to when your papers are printed to when the dispatcher actually finds someone and last but not least to when the technician gets it, road tests, does the safety check list and FINALLY gets to scan the vehicle. You may lose 20 mins right there.
A normal technician would have done all that in the order I said. Once he/she has scanned the vehicle they would write it on the R/O (Repair order) the code with what it means, then go to the computer see what Acura would want you to do. It has a bunch of things to do and check, basically diagnosing for you except your doing the labor work. After all that crap and you figure out what's wrong you get prices and availability on what's needed to repair the issue then the writer informs you. In most cases the entire hour is taken.
Ive been doing this for 10 years I assure you from being in an indy shop to working for Acura as a technician this is how it's usually done regardless or where it's done.
A normal technician would have done all that in the order I said. Once he/she has scanned the vehicle they would write it on the R/O (Repair order) the code with what it means, then go to the computer see what Acura would want you to do. It has a bunch of things to do and check, basically diagnosing for you except your doing the labor work. After all that crap and you figure out what's wrong you get prices and availability on what's needed to repair the issue then the writer informs you. In most cases the entire hour is taken.
Ive been doing this for 10 years I assure you from being in an indy shop to working for Acura as a technician this is how it's usually done regardless or where it's done.
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09-28-2011, 08:40 AM
#17
Three Wheelin'
Thread Starter
I have a ODBII code reading machine of my own and I can tell you from personal experience of pulling codes on my friends' cars, (jeep, Hyundai, nissan, chevy) it literally takes one minute to hook up and get the code. but im not positive what could be going on if you already went to AZ and they couldnt pull anything...
There's a lot of misleading information in here. It's standard to charge for 1 hr diag. time. For $40.00 the service writer is sticking it to the technician who will diagnose your car. Good for you, bad for the technician. At the dealership, there's a lot of time wasted between the moment you sit down with the writer to when your papers are printed to when the dispatcher actually finds someone and last but not least to when the technician gets it, road tests, does the safety check list and FINALLY gets to scan the vehicle. You may lose 20 mins right there.
A normal technician would have done all that in the order I said. Once he/she has scanned the vehicle they would write it on the R/O (Repair order) the code with what it means, then go to the computer see what Acura would want you to do. It has a bunch of things to do and check, basically diagnosing for you except your doing the labor work. After all that crap and you figure out what's wrong you get prices and availability on what's needed to repair the issue then the writer informs you. In most cases the entire hour is taken.
Ive been doing this for 10 years I assure you from being in an indy shop to working for Acura as a technician this is how it's usually done regardless or where it's done.
A normal technician would have done all that in the order I said. Once he/she has scanned the vehicle they would write it on the R/O (Repair order) the code with what it means, then go to the computer see what Acura would want you to do. It has a bunch of things to do and check, basically diagnosing for you except your doing the labor work. After all that crap and you figure out what's wrong you get prices and availability on what's needed to repair the issue then the writer informs you. In most cases the entire hour is taken.
Ive been doing this for 10 years I assure you from being in an indy shop to working for Acura as a technician this is how it's usually done regardless or where it's done.
09-28-2011, 01:29 PM
#18
Team Owner
iTrader: (4)
When did you buy the car?
A lot of dealers will credit the money towards repairs but it doesn't seem like you are going to go that route. Maybe you can take it back to where you got the car and see if they will do it for free. It doesn't hurt to ask.
A lot of dealers will credit the money towards repairs but it doesn't seem like you are going to go that route. Maybe you can take it back to where you got the car and see if they will do it for free. It doesn't hurt to ask.
09-28-2011, 02:06 PM
#19
Maybe ask if you can put a deposit on the scan tool and do it yourself in the parking lot. It will probably require like $1500 on a credit card, but that's kool if it's refundable.
09-29-2011, 07:25 AM
#20
Three Wheelin'
Thread Starter
No such luck. We signed an "as is" release. No worries - I won't be going that route again.
09-29-2011, 09:52 AM
#22
Team Owner
iTrader: (4)
Did you buy it at an Acura dealership? If you did then chances are they already have done the diagnostics. Maybe you can get the printout. If you already tried all that then I guess you're out $110.
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