Dealer Won't Give me Back my TL-S!!!
#81
Unregistered User
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The pre-owned dealer actually gave me a TL that was for sale to use while they replaced the heaters in my purchased TL. I put a good bit of miles on it.
Audioholics, what do you plan on doing if it was in fact dropped off a lift or something?
I've heard of that happening where I work, and we had to buy the customer a new car. I don't know how Acura would do it.
Audioholics, what do you plan on doing if it was in fact dropped off a lift or something?
I've heard of that happening where I work, and we had to buy the customer a new car. I don't know how Acura would do it.
#82
ur car is jacked and ur not doing anything about it ... i am almost sure something has happened to it, no dealer is this nice ... if it were my car, i would be a lot more aggressive then you seem to be ... hey, its ur car though
#83
obviously if the dealer damaged my car, I would demand a replacement 07 or 08 TL-S with similar mileage and color. No 09 TL for me!
I am hoping for the best and like I said I give the benefit of a doubt until I have reason not to.
I am hoping for the best and like I said I give the benefit of a doubt until I have reason not to.
#84
I always think it is funny when people start talking on here about demanding a dealer replace their car if something happens to it. That does not happen, if your car were involved in a traffic accident would the other persons insurance company replace your car?? Nope they wouldn't, yes mistakes and accidents do happen on dealer lots and yes it is a crappy situation, but no you do not get a replacement car.
#85
Unregistered User
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I always think it is funny when people start talking on here about demanding a dealer replace their car if something happens to it. That does not happen, if your car were involved in a traffic accident would the other persons insurance company replace your car?? Nope they wouldn't, yes mistakes and accidents do happen on dealer lots and yes it is a crappy situation, but no you do not get a replacement car.
Now, I highly doubt that just because someone wants an accident free vehicle, a dealer, or anyone for that matter, would instinctively replace the vehicle. It would take a lot of negotiation to get that far, and even if it went to court, the chances that a judge would allow that are not very great. The damages would get paid for of course, but a replacement it not likely. Now, if the dealer, or anyone, tried to cover up the incident, then the owner would have much more ground to stand on.
#87
Road Racer / Solo Addict
In to see how everything gets sorted out..
I drive 2 hours to get maintenance.. If I had to leave it I would do it because the service has been great, but if I had ANY doubt anything was going on, as you have, I would be there no matter how long the drive.. and unannounced..
Good Luck with your situation..
I drive 2 hours to get maintenance.. If I had to leave it I would do it because the service has been great, but if I had ANY doubt anything was going on, as you have, I would be there no matter how long the drive.. and unannounced..
Good Luck with your situation..
#88
Instructor
Okay, this thread is pissing me off lol. First off, it's bothering the hell out of me because if the dealer did this to me I'd be furious. Second, Audioholics, get your ass to the dealership and check on your car!!!!! The minute I read this thread I said the dealership did something to his car. Half the people that have wrote on this thread agree there's something fishy going on. Is the hour drive really that bad?? I personally think an hour drive would be worth it. For all the people who said it fell off the lift....one of my buddies use to work for one of the BMW dealerships here in north jersey. He texted me a pic of a 3 series that fell off the lift, so it can happen. I would post the pic but it's on my old razr which didn't have a SD card, no way to get the pics off of it. Good luck with everything though, waiting to see what happens. And get your ass to the dealer EARLY!!!!!
#89
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Audioholics, what is the reason for calling them prior to going out? We suggested to you to go to the dealer, you didn't. Now you are saying you are going to call before you go and again we are saying don't! I know you want to give them the benifit of the doubt here but please realize people make mistakes all the time so if something happened it is an accident. It happens.....But if they did something and are trying to cover it up, now you can get somewhere with them.
Calling them just gives the dealer a chance to hide it from you more. Get up at 6:30 am and drive the Colbalt on the revlimiter all the way to the dealer before anyone is pumped full of coffee.
Some things that can come of this:
A: You can see the car, touch, smell, and feel. Your mind is at ease with the fact knowing all is ok.
B: You see your car and there is damage so know you have a case against the dealer and let the negotions begin.
C: Trade that POS rental they slapped you with and drive another Acura.
Bring your camera!!!!
Calling them just gives the dealer a chance to hide it from you more. Get up at 6:30 am and drive the Colbalt on the revlimiter all the way to the dealer before anyone is pumped full of coffee.
Some things that can come of this:
A: You can see the car, touch, smell, and feel. Your mind is at ease with the fact knowing all is ok.
B: You see your car and there is damage so know you have a case against the dealer and let the negotions begin.
C: Trade that POS rental they slapped you with and drive another Acura.
Bring your camera!!!!
#90
I always think it is funny when people start talking on here about demanding a dealer replace their car if something happens to it. That does not happen, if your car were involved in a traffic accident would the other persons insurance company replace your car?? Nope they wouldn't, yes mistakes and accidents do happen on dealer lots and yes it is a crappy situation, but no you do not get a replacement car.
As for me driving to the dealer, I need to first know if my car is at Service in clearwater or the Bodyshop in ST Pete before I go out there. I am not sure where it is at this point.
#91
Soon I will have
get the name of the body shop...ask them if your car is there...but more importantly ask them what the Acura dealership has asked them to do to your car. Also ask them if they know how the "supposed Damage" was done. Maybe the guy will let out some info that the dealership doesn't want you to have. Either way, something sketchy is going on with your ride, I would be asking for information for the dept. head. Your car needs you at this point...cmon man go rescue her
#92
get the name of the body shop...ask them if your car is there...but more importantly ask them what the Acura dealership has asked them to do to your car. Also ask them if they know how the "supposed Damage" was done. Maybe the guy will let out some info that the dealership doesn't want you to have. Either way, something sketchy is going on with your ride, I would be asking for information for the dept. head. Your car needs you at this point...cmon man go rescue her
One way or another I am getting my car back tomorrow!
#93
When I worked in a body shop- they polished out the rest of the car so you couldnt tell the new paint blend lines
If your car is in a body shop under a dealer work order/name- they dont have the car there as ~your car~ and it would need a seperate work order to do a detail job on it
Cant just call and expect a shop to put out labor without written authorization
If your car is in a body shop under a dealer work order/name- they dont have the car there as ~your car~ and it would need a seperate work order to do a detail job on it
Cant just call and expect a shop to put out labor without written authorization
#95
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That's exactly what I am planning to do. Plus I will ask the body shop if they detail cars and have them wax my car if its there. Any credible body shop won't do that after a fresh paintjob so if they refuse to do it, it will prove something funny is going on.
One way or another I am getting my car back tomorrow!
One way or another I am getting my car back tomorrow!
You might go to the dealer tomorrow but from the looks of it, the dealer has your car past Monday.
Are you forgetting, this bodyshop gets a ton and I mean a ton of work from this Acura dealer? They are in it to continue working with them. They are going to be told to keep quiet on this car and the bodyshop is going to listen. They aren't going to say a word to you if the car was damaged. You gave them exactly what they wanted .....more time..
They also were able to keep you away from the dealer by feeding you that crap on the loner thing being you didn't buy the car from them. They have you where they want you......Far away from the dealer.
#97
Racer
go find out where the body shop is...talk to the ppl working on your car (and i mean the exact person fixing it and not the front desk ppl) and see what they're fixing and look at the car itself...if it's different than what the dealership has been pushing on you...go flip a sht at the dealership in front of everyone...and remember to keep that voicemail from the service advisor saying what the dealership was sending the car for.
#99
I think you guys are a bit paranoid and it made me the same. I called the dealer and told them not to transport my car and that I was coming to pick it up and they said no problem. They will wash it and have it ready in 1 hour.
I then called them back and said you can send it to the shop only if you can get me an Acura loaner and I can get some things out of the car. They agreed and I am goin there now to pick up an 09 TSX.
They said the wind noise on my car is a bit louder than norm and they are not authorized to remove the door to fix it.
So if they were hiding something they would have told me my car was already there....
I then called them back and said you can send it to the shop only if you can get me an Acura loaner and I can get some things out of the car. They agreed and I am goin there now to pick up an 09 TSX.
They said the wind noise on my car is a bit louder than norm and they are not authorized to remove the door to fix it.
So if they were hiding something they would have told me my car was already there....
#100
yes-continue to imagine things
And 1 hour away is far to you,,,when your car is concerned ??
thats less than most daily commutes!
The frame shop was probably checking to see if the car had been dropped off something or hit in an accident and that caused the wind noise- its not a simple door alignment,,,these cars are made from recycled beer cans!
Acura corp has to authorize what labor they are willing to pay the dealer for
Loaner cars are based on needs of other paying customers as well as how long you need it and other factors
The dealer is providing the loaner as a courtesy from their own pocket...they do not have to give you a loaner!!! Corp does not pay them back for it
And 1 hour away is far to you,,,when your car is concerned ??
thats less than most daily commutes!
The frame shop was probably checking to see if the car had been dropped off something or hit in an accident and that caused the wind noise- its not a simple door alignment,,,these cars are made from recycled beer cans!
Acura corp has to authorize what labor they are willing to pay the dealer for
Loaner cars are based on needs of other paying customers as well as how long you need it and other factors
The dealer is providing the loaner as a courtesy from their own pocket...they do not have to give you a loaner!!! Corp does not pay them back for it
#101
Acura corp has to authorize what labor they are willing to pay the dealer for
Loaner cars are based on needs of other paying customers as well as how long you need it and other factors
The dealer is providing the loaner as a courtesy from their own pocket...they do not have to give you a loaner!!! Corp does not pay them back for it
Loaner cars are based on needs of other paying customers as well as how long you need it and other factors
The dealer is providing the loaner as a courtesy from their own pocket...they do not have to give you a loaner!!! Corp does not pay them back for it
To the OP I'm glad your car is ok, some of the guys on here get just a little paranoid
#103
I checked my baby out today. Aside from her being dirty, she is A-Ok. The rotors look awesome painted black! They told me they've never encountered this wind noise issue but will have the body shop really go over this in great detail.
They loaned me an 09 TSX with Nav. Wow did Acura come a long way with this car. I had 08 TSX loaners before and hated them. This one is really nice. Super sharp handling, and excellent acceleration for a 4cyl. I don't know how but this car is way more responsive than the 08 model. The interior is also improved though not up to my TL of course. When the V6 TSX comes out it will smoke the 4G TL and likely even our TL-S's. I hope they make it a TSX Type R and stiffen the steering and suspension just a tad.
In any event, I am in no rush to get my car back as I want it fixed right. In the meantime, I am lovin the TSX loaner and the quality of service Crown Acura is providing me!
They loaned me an 09 TSX with Nav. Wow did Acura come a long way with this car. I had 08 TSX loaners before and hated them. This one is really nice. Super sharp handling, and excellent acceleration for a 4cyl. I don't know how but this car is way more responsive than the 08 model. The interior is also improved though not up to my TL of course. When the V6 TSX comes out it will smoke the 4G TL and likely even our TL-S's. I hope they make it a TSX Type R and stiffen the steering and suspension just a tad.
In any event, I am in no rush to get my car back as I want it fixed right. In the meantime, I am lovin the TSX loaner and the quality of service Crown Acura is providing me!
#104
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Buddy, I'm glad to hear everything is working out to your satisfaction. By the way, I love your website (www.audioholics.com). There's some GREAT stuff there.
#106
Guys;
I am also very relieved that my car is ok as well. I had 2 nights of bad dreams thinking about her. My wife thinks I'm a bit obsessed over my TLS. Maybe she is right.
In the meantime, I'm having a blast being in an Acura car again.
Steve thanks for the compliments on my website.
I am also very relieved that my car is ok as well. I had 2 nights of bad dreams thinking about her. My wife thinks I'm a bit obsessed over my TLS. Maybe she is right.
In the meantime, I'm having a blast being in an Acura car again.
Steve thanks for the compliments on my website.
#109
the only thing i noticed was my wheels were dirty as hell but I assume it was like that since they took them off to paint the rotors and calipers. They did said they need my car for about 1hr to wash and vaccum it before giving it back to me.
I wish they could do a full detail but they don't offer that service. I may wax her myself as a coming home present
I wish they could do a full detail but they don't offer that service. I may wax her myself as a coming home present
#112
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I think dealerships are low in car sales and they want to recoupe their money with fixing cars and giving the loaner cars as long as possible. As always is good to hear a good ending.
#113
The 09 TSX is simply amazing. I don't understand how they got so much more low end torque out of the same engine of the 08. The handling IMO is superb. Its a very agile car. Once they put in the V6 and stiffen up the steering and suspension a tad, I think we all may be trading in our TL Type S;s
My only complaint is the dash is a bit too busy. I hate all the buttons but its not nearly as bad as the new TL. The back and side of the TSX is visually pleasing but the front bumper is a bit tacky. I would have to mod that and also put HID on the high beams if I were to buy that car.
The Nav screen is greatly improved over our TL. The audio system is a mixed bag. They added 2 more speakers but it throws off the soundstage of the left and right rear channels. The tweets are more direct firing at you but they seem a bit more compressed than our system. Not sure if they went with a weaker motor structure on that tweet to fit it in the door lining like that. The bass is definately more powerful than our systems though. The center channel sucks as always though they moved it so far away from the listener that you are relying solely on first reflections from it. Since its a one way wizzer cone special this doesn't always work to its favor.
Overall this car is greatly improved over the 08 model. I wish I could say the same for the TL...
My only complaint is the dash is a bit too busy. I hate all the buttons but its not nearly as bad as the new TL. The back and side of the TSX is visually pleasing but the front bumper is a bit tacky. I would have to mod that and also put HID on the high beams if I were to buy that car.
The Nav screen is greatly improved over our TL. The audio system is a mixed bag. They added 2 more speakers but it throws off the soundstage of the left and right rear channels. The tweets are more direct firing at you but they seem a bit more compressed than our system. Not sure if they went with a weaker motor structure on that tweet to fit it in the door lining like that. The bass is definately more powerful than our systems though. The center channel sucks as always though they moved it so far away from the listener that you are relying solely on first reflections from it. Since its a one way wizzer cone special this doesn't always work to its favor.
Overall this car is greatly improved over the 08 model. I wish I could say the same for the TL...
#115
Chapter Leader (Southern Region)
The 09 TSX is simply amazing. I don't understand how they got so much more low end torque out of the same engine of the 08. The handling IMO is superb. Its a very agile car. Once they put in the V6 and stiffen up the steering and suspension a tad, I think we all may be trading in our TL Type S;s
My only complaint is the dash is a bit too busy. I hate all the buttons but its not nearly as bad as the new TL. The back and side of the TSX is visually pleasing but the front bumper is a bit tacky. I would have to mod that and also put HID on the high beams if I were to buy that car.
The Nav screen is greatly improved over our TL. The audio system is a mixed bag. They added 2 more speakers but it throws off the soundstage of the left and right rear channels. The tweets are more direct firing at you but they seem a bit more compressed than our system. Not sure if they went with a weaker motor structure on that tweet to fit it in the door lining like that. The bass is definately more powerful than our systems though. The center channel sucks as always though they moved it so far away from the listener that you are relying solely on first reflections from it. Since its a one way wizzer cone special this doesn't always work to its favor.
Overall this car is greatly improved over the 08 model. I wish I could say the same for the TL...
My only complaint is the dash is a bit too busy. I hate all the buttons but its not nearly as bad as the new TL. The back and side of the TSX is visually pleasing but the front bumper is a bit tacky. I would have to mod that and also put HID on the high beams if I were to buy that car.
The Nav screen is greatly improved over our TL. The audio system is a mixed bag. They added 2 more speakers but it throws off the soundstage of the left and right rear channels. The tweets are more direct firing at you but they seem a bit more compressed than our system. Not sure if they went with a weaker motor structure on that tweet to fit it in the door lining like that. The bass is definately more powerful than our systems though. The center channel sucks as always though they moved it so far away from the listener that you are relying solely on first reflections from it. Since its a one way wizzer cone special this doesn't always work to its favor.
Overall this car is greatly improved over the 08 model. I wish I could say the same for the TL...
#116
Chapter Leader (Southern Region)
#117
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I got 2009 TSX as a loaner and I am driving it right now. Also I own 2004 TSX (and 2007 TL-S). The driving style is very similar to the old one except the suspension is more sturdy. It is soft, but it's more silenced, which feels better. The engine power is the same as the old one and it even sounds the same. Interior you can call it more like "technology", where the old one is more "sophisticated". I would prefer harder steering, it seems if you hit pothole the car will turn in circles. Overall it is much better looking than 4G TL.
#118
I think dealerships are low in car sales and they want to recoupe their money with fixing cars and giving the loaner cars as long as possible. As always is good to hear a good ending.
I do notice the TSX has less wind noise than my TL so hopefully they can quite her up a bit.
As for the new TSX being the same power as the old, I can tell you I had 3 TSX loaners in the past and none of them seemed to move as nicely as this one.
#119
Haa, that thing must be slow as heck, i rented it once, cuz acura was in shop, and i would floor that thing, and it felt like a turtle.
#120
Haa, that thing must be slow as heck, i rented it once, cuz acura was in shop, and i would floor that thing, and it felt like a turtle.