DISCLAIMER: This is simply a rant.

Like many of my TL-driving brethren have come to discover, the HFL circuitry is less then robust and harbors the propensity to take an e-cyanide pill and /self. While this is an annoying, yet, non-critical failure of the car is a whole, is a simple, albeit expensive fix. My luck being anything less then that which would appeal to the lady of such a condition, would find me with a dead HFL this morning. AHHHHH, but I do have that good ‘ole trusty CPO “wrap”. That $x,xxx “peace of mind” document that assures me that any worries and woes with the car will be readily resolved with no ill-consequence to my fiscal stability.

…enter this morning. So I muster up what can only be described as the most amicable of demeanors that could be possible hope to have for a Monday morning, this one being particularly punishing after still reeling from a stupid-heavy leg set on Friday, noting that I need to have my HFL repaired and have a squeaky front end looked at. I guess I was sleeping when this portion of the “wrap” sale was sold, and was told each diagnosis will be $99. WHAT THE FUCK. I’ll save the badgering the poor receptionist received thereafter (sorry, Melissa), but suffice to say, I think the wrap is fucking bullshit. I elected to NOT have the front end looked at (I suspect the stupid CA shit bushings), I’ll just do it my damn self and bring it back.

So I guess the question is: Does anyone else think the “wrap” to be a complete load of bullshit? $99 to diagnose which is reimbursed ONLY in the event they feel its covered under warranty? $99 to hedge a bet?

I am considering canceling the balance of the wrap and just setting that aside for “JIC” repairs. SUCKS.

Note: Mileage is 57,xxx

 

That bites. I would think everything would be covered.

 

I think it depends on the dealer as the wrap I just got and read through it pretty well and saw no mention of any $99 fee. It extends the factory warranty to 100k 7 years and will cover most parts of the car including the HFL system. I just had some bulbs changed out on my dash for no charge, and they will be fixing a few rattles and the back of my seat coming apart next week.

 

Thanks for the response, guys.

Does $99/diagnosis sound right? Should I call corporate to see why this is the case?

 

I would. I would also call another dealer.

 

So I called corporate, here is the ACTUAL process.

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Okay so in English what did they say?

 

On our last car, I remember there was a coupon for front brakes for $120 with labor at the dealer. I figured heck why not. Took my car in, said that they need to check some things out before starting, may be too thin to install brakes on, "but should be fine and the $65 inspection fee would go towards cost of brake job", guess what. They say after the inspection "No way, you need to replace rotors, they are too thin, I ate the $65 and they refused to install pads on there. Total quote for front rotors and pads $550+.

I took it to a local mechanic, he said rotors are fine, and I drove 40,000 miles on those rotors no issues, before car was t-boned by a redlight runner.

 

1. Call dealer
2. Obtain quote for diagnosis
3. If price ok, diagnose
4. If covered under warranty, diagonsis + repair occurs at no cost
5. If not under warranty, all fees incurred by owner

 

bacon

 

Diagnostics cost me about 58 bucks CAD...
That should be less in USD.

 

I am not into rap or wrap.

 

Sorry to hear this. It's unfortunate. I'd say to call other stealers.

 

OP - sorry to hear you're getting the runaround...frustrating to say the least.


MODS - any chance we can get the NSFW thread title adjusted?

 

Oh, crap, yeah, sorry about the title, please change.

I will be more conscience of that in the future, my apologies.

 

No worries...it happens.

 

Why wouldn't it be covered under warranty? Unless you modified it yourself, it would seem to be covered. If they can't find anything wrong with it, or if it is intermittent problem, I can see that they wouldn't be reimbursed by Acura, so they would therefore charge you for their time.

 

Yeah, I understand that, but it's frustrating to hedge a bet that it may/may not be covered, you know?

 

omfg... funny shit right there.

 

I had same surprise with Honda extended warranty (03 Element). They make you autorize a $75 diagnossis fee in the event they don't find any warranty issues. I authorized and never had to pay. Same crap several times thereafter...

I won't buy a new car ever again. DEFINITELY not worth the extra cost...