my headrest leather is cracking here are some pics is it covered?

warranty? yay or nae?

 

take it back. that is bad.

 

I fully agree. When you're there make your wording very specific.
"Manufacture Defect"

 

Yes, definitely warranty, you should have no troubles.

 

jesus christ do you use Soul Glow (Coming to America) lol...

yup def should be covered under warranty I mean it is a factory part

 

if your car is still pretty new then totally yes. but I would think after time that could be said to be wear and tear...


and holy shit dude, resize your pictures before you post them next time...

 

soul glow my hair is a clip size 1 all around so no. im gonna take it to the dealership tomorrow...

the car is an 05 and was bought in february.

 

So how often do you take your cats for a ride.....????

JK!!

That is quite peculiar... I had a strange "melting" issue with my front seat-back leather and they replaced it without question.

Good luck

 

Warranty!!!!!!

 

I really wish they had just used dyed leather instead of the vinyl coating on these cars.

 

Hellooo California Prop 65 warning.

 

Hopefully our TL seats wont effect the California "drinking water" or cause birth defects.......

 

que?

 

im goin to dealer to see if they'll replace my leather..its 04 TL..and its on the driver seat near lumbar area..looks like my seat has cancer...lol

 

so i went today the guy said its not covered. that some chemical was on there and it baked in the head and destroyed the leather

 

 

try another dealer...Mine was a 04..and they said that they would replace it this one time...so they ordered the leather and will call me when it arrives..and mine was a lot worse than yours.

 

I call BS too. If you bought the car in Feb, then I don't care what YOU put on there (maybe except for ACID), but 5 months later, it shouldn't look like that. If it was due to abuse before you owned it, then that's ACURA's responsibility, since they SOLD you the car with that "pre-existing" condition.

 

Typical Acura Service response..... Whether its the dealership service team or the regional Acura Rep, they should go to bat for every issue. Sure the manufacturer wants to avoid "non-fault" warranty repairs - but given the age and issue here, it shouldn't even be a question.

Many of you may not believe it but I guarantee your service advisor's are Acura "trained/schooled" in canned responses to issues like this. IE, what to say to keep the customer from thinking it's warranty and focus on some other "fault"...

Total BS

lil12002,
I would call Acura TLC (like the words "total, luxury, and care" should be associated with Acura "service" in the first place ) and open a complaint and explain the situation and dealership response etc.. It may do no good due to them usually siding with the dealership, but you have nothing to loose

Acura man - if your listening: Keep up the good work at loosing repeat customers!!

 

when did you notice this happen? was it a one day thing where you noticed it or did you notice it for a while? This couldn't happened in one day and I've never seen leather turned like this unless something was put on it.

did you try to clean the headrest with some sort of chemical? we need more details from you. you're only asking us if acura will cover or not. you never told us how this happened.

 

wow that looks bad
~Jason

 

well acura replaced it under warranty finally! i took it in to another dealer to get serviced, they replaced it no problem, now whether it was because my friend was the tech who did the service or it was because i took the car in and my friend hooked it up.

 

On the topic of worn leather seats, I've had my car for about a year and have 25,000mi, do you guys think there is any chance they'll be able to warranty my cracked leather? It looks really awful as well.

 

what the hell is Freddy Krueger doing in your back seat

 

i dont think warranty covers cracking since cracking i think comes from lack of conditioning or wear from the sun... but i should try, try when u get it serviced, they might be more inclined to help when ur giving them business..

 

That was funny as hell!!!
"Just let yo souuulll gloowww"

Glad they hooked you up man.

 

so it was replaced... now its beginging to wear again.... this is bullshit! last time i know it was my fault because of my hair product.. but i have purposely kept my hair short like almost bald so i wouldnt need any product... and its wearing again... i do lean my head on there all the time but that shouldnt matter

 

Perhaps we should be looking at pictures of the stuff you put in your hair and the chemicals used in it, instead of the peeling leather. Maybe that will shed a little more light on the situation. You could start wearing hats...

 

funny guy.. but i have no hair!!! thats the thing!! i do rest my head on the headrest every time i get in the car, literally my head is on that thing.

 

You've got some funky hair dude.

 

its powerful hair.

 

u bought the car new or used? it looks like it was painted using really shitty dye.

 

that looks really bad. you should def. try to get that warrantied. im sure they would do it.

 

the car was bought CPO, and the 1st images the headrest was already replaced but its starting to peel again, when i go for an oil change i'll tell them...