I am getting my car spot painted because a door ding and small scratches on my quater panel.my question is can i call the cops on them if they dont do a good job or sue them? i was told it will be done this yesterday but when i saw the car it was black but no "blue pearls" and left tiny scratches under the paint. they old me it was not gonna be "perfect." well i paid money for it to be perfect right? they spot painting the panel again...if it dont come out the way i want it and they dont fix it..can i call the cops or something?
thanks
acurazine

 

Idk about calling the cops but the shop is right, it will not be perfect like the factory paint. If you want flawless paint you'd have to repaint the entire thing.

Also, if you car is NBP (Nighthawk Black Pearl), they need to color code match that, using just a regular black will not match and will be noticeable.

 

911 is for emergencies ONLY

 

i was thinking the cops help but guess not. what about a lawyer?
well i paid 600 for a spot repair so it has to come out perfect like nothing ever happened at least. im getting it friday so i hope it all goes well.
thanks

 

You call the police for criminal matters.

This is a civil matter, you can take them to small claims court, file with BBB, BAR, etc.

 

experience. you're lacking it.

 

Well there's your problem right there.

 

always check reviews online before choosing a shop.

 

There are also several flavors of NBP. Making sure it's the right one is vital.

And no don't call the cops. That's emergencies only. You're only course of action would probably be the BBB.

 

retaining a lawyer will cost you more than 600.

Small claims court would be your way to go if your not satisfied and you wont need a lawyer.

 

lol calling the cops come on...that's just as bad as people calling 911 because mickey d's got their order wrong.

 

The body shop should have used a paint meter and an instrument to measure the 'color' of your paint. It would then find your paint code and adjust it because on the fading of the paint, color, etc. If they didn't do that, well, you might have to take them to small claims court. And unless you signed something and THEY signed something telling you the paint has to be perfect, you probably won't see a dime if you take them to court.

Stinks, but I guess you learned your lesson.

 

^^This.

 

I had mine color matched and fixed i can assure you it wont be perfect. like someone else said the only way is to respray whole car. to me it doesnt look bad at all but my friend that owns body shop(didn't do the work friend) pointed all kinds of stuff i never saw. very small stuff but once its pointed out i could see it

 

A+ thread

 

well im getting my car back tom(friday0 so ill let you know how it turned out. and 600 is a lot for a door ding. im not painting the whole side of the door. so now i know cops wont help lol. wish me luck

 

should have picked a better shop. and no, calling the cops isn't going to get you anything. you cheapened out on the correct way to "fix" your ding and scratch. so shame on you.

you should have also told them what your expectations were, but i guess this is where your lack of experience in general comes to play. oh well. like someone else said....live and learn.

 

Is it just me that thinks if he paid 600 it should be perfect!! I paid 450 cash to get my whole right rear quarter resprayed from a big key mark. WDP and it came out perfect. Even if it was in the books it was like 575.

What do you mean by spot fixing? if you mean like a tiny little sprayed patch for 600 you got ripped off hard. You bent over without the lube

 

It sounds like you already paid them. Never pay a shop before you inspect the work, especially body work.

 

they not just painting the spot they blending it in with the whole quater panel..yup i guess ill just see what happens tom i am a very picky guy when it comes to my car so if it dont look right i might take it to another shop..the reason i took it there cuz he said he will make it look like noting ever happen no orange peel or nothing. but he lied..

 

^ This

 

Wow, some of these responses are odd to say the least. I paint for a living and yes the job should be perfect. If you are close to the rear door on the quarter repair then they should be blending the rear door and you will never see the difference. A reputable shop would be giving you a lifetime warranty on the paint job. Look for trash in the paint. Check your jambs for overspray. Ask them if they have a sun light you can use to look at the job. It will let you know if the coverage is good and it will show you any imperfections you may not normally see. Bottom line, if you are not happy you don't have to take your car until you are. Pick 'em apart. Good Luck.

 

every body shop says this. then after the work is done they come back and tell you that it won't ever come out looking perfect (when there are defects all over the panel they work on).

as shark said..."experience, you're lacking it."

YOU may know you're picky, the shop sees a 21 yr old kid with a nice car and thinks he won't know the difference in the work or easy money b/c of it. if you don't ever establish that you are "picky" to the shop then sure they mightdo a half ass job just to make it look pretty, take your money, and if the paint job ever starts the fail he'll get rid of the car before he'll ever get around to redeeming the warranty (please tell us you went to a shop that has a lifetime warranty on the work they are doing and that the shop will exist 5-10 yrs from now).

 

Huh? You can't adjust paint to look faded.

 

Kid is only 21, give him a break. As everyone else mentioned, the cops can't/won't do anything. Small claims court is pretty much the only way but the shop will say they did the job so more than likely you will not win the case, wasting even more money and time.

Sucks, but it's an expensive lesson. Good luck!

 

Now I know I can't call the cops got it thanks . Got my car back look good the blend was good maybe a lil more blue metallics but hardly tell . They left a oil over spray in my door jam can it come off with paint or lacquer thinner? Thanks
Pics will be up soon
Thanks for everyone that replied

 

"Experience you're lacking it" What kind of helpful response is this? I thought Acurazine was about helping each other? UNBELIEVABLE. He's a young guy and evidently never had experience dealing with an auto body shop. All he wanted was thoughts & advice from us. He's proud to own a luxury car & simply asked a question that sooner or later most of us will have to deal with. People want to be smart asses with their replies & not help? Go to a comedy website & have fun. Joking is one thing, but knocking people down when they're in a jam & looking for help is another.

 

"TVL65" Thanks for the awesome response ya some people here don't care, they just say what they got to say.i'm cool with it, don't hurt me.
thanks

 

 

i didnt reseize the pics so you can see the paint clear.
aslo they left some over spray on my door jams...how do i get that off? thanks..
When can i color sand and buff the new paint?

 

Spot painting is never a good idea; at a minimum the whole panel should be repainted. As far as the "no blue", If I remember correctly NightHawk Black Pearl is a base coat of black, and then the blue is added into the clear-coat which has that pearl effect.

You can use a clay-bar and it should come off fairly easily. If it's not coming off you may need to use something a bit more abrasive like 2000 grit sandpaper and then polish to get it out. As far as color sanding it and buffing it, leave new paint alone for at least 30 days for it to fully cure. Don't wax it, polish it, anything! Just wash it with a gentle stream of water!

After the 30 days, take a look at the paint and see how well the color and texture matches the surrounding paint. If the texture is close to the factory paint and the color, leave it alone. If the new paint is a lot rougher (orange peel) then you should have a professional detailer who knows what he's doing wetsand the whole area to get it to the right finish.

 

the paint is almost the same color, came out good can barely tell its been painted i like the results.
they told me the color-sand and buff it already but i guess they miss some spots at the polishing...i would like to polish it myself. I have M105 from meg. ill just 30 day and ill polish it myself.
thanks

 

Great! Glad it came out okay. Yes, wait on the polish/wax. You want the paint to cure well first.

 

you can polish whenever you want, you cant wax for 30+ days.

 

NBP is not a base then pearl in the clear. It is all in the base. It has blue pearl in the basecoat. Just throwing that out there.

 

I believe the reason you are not supposed to wax fresh paint is due to the need for it to out gas to cure, waxing would close up that ability. They polish and sand fresh paint in the body shop, no reason it cannot be done once the car is out. I would guess it would be best to wipe down the surface with IPA when done to remove any polishing oils/residue.

 

If he said this you shouldve got it in writing, signed by him and then you would have a case. It doesnt look too bad in the pics though. Its never gonna be completely perfect matching color unless you do the whole car

 

I'm a painter and one thing u have to look into before ever getting paintwork done is to look into the body shop make sure they do good work thru referrals and ratings online. Evwry shop says they r good. The fact is that 9 out of 10 shops in my opinion suck. If u want it done right be aware its gonna cost big money. Maaco is also oit of the question for any paint job. Run away! LOL. Spot blending is terrible! Don't do it. Paint the entire panel and if its damaged on the door edge u have to blend into the entire next panel that's how u so things the right way. Make sure the door is taken apart (door handle, belt molding, mirror etc.). I hope it works out for u.

 

They explain the whole process to me. they sprayed the base coat on the damage blended it in. after they painted the entire panel and cut and buff it.The car came out great thanks guys for the help and support

 

glad to know that you're happy with the outcome!