3G TL (2004-2008)
Sponsored by:
Sponsored by:

Anyone have problems with Unique Style Racing?

Thread Tools
 
Search this Thread
 
Old 08-12-2011, 03:04 PM
  #1  
Advanced
Thread Starter
 
Brandon21's Avatar
 
Join Date: Mar 2010
Posts: 92
Received 3 Likes on 3 Posts
Angry Anyone have problems with Unique Style Racing?

Hey everyone,
Has anyone had any problems with these guys?

I've placed an order 3 times (once paypal, 2x by credit card) with them, didn't receive any sort of confirmation, I've sent them numerous emails to various different email accounts with no reply. Its getting ridiculous. My initial order was about a week ago! I needed to have it shipped to my house in Arizona because of their ridiculous no shipping to canada BS, (My billing and shipping info are both for the US address so that shouldn't be a problem), and Im only here for another week. I thought TWO WEEKS would have been plenty for them to SEND an order, and it has been for every other company I've been ordering from.

This is so frustrating, is a little customer service too much to ask????
Old 08-12-2011, 03:21 PM
  #2  
Race Director
iTrader: (8)
 
guitarplayer16's Avatar
 
Join Date: Mar 2010
Location: ON, Canada
Posts: 10,766
Received 2,316 Likes on 1,690 Posts
Hope you chose the fastest shipping method because through my experience, shipping here to Canada takes around 2 weeks.
Old 08-12-2011, 03:25 PM
  #3  
JnC
Former Sponsor
iTrader: (12)
 
JnC's Avatar
 
Join Date: May 2004
Location: Bedford, MA
Age: 44
Posts: 6,961
Received 351 Likes on 227 Posts
If the address provided with your paypal payment is not confirmed they will not ship to it. Trust me on this one, USR is not a small company and emailing a single person is not going to help either as that one person would not be able to make an adjustment in the shipping department's procedure of how they ship items.

Even if your billing and shipping addresses are the same it wont matter if they are not confirmed.

My advice will be to cancel the order and have an acquaintance who has a US confirmed address buy the items for you and then ship them to you.
Old 08-12-2011, 03:44 PM
  #4  
Advanced
Thread Starter
 
Brandon21's Avatar
 
Join Date: Mar 2010
Posts: 92
Received 3 Likes on 3 Posts
Originally Posted by JnC
If the address provided with your paypal payment is not confirmed they will not ship to it. Trust me on this one, USR is not a small company and emailing a single person is not going to help either as that one person would not be able to make an adjustment in the shipping department's procedure of how they ship items.

Even if your billing and shipping addresses are the same it wont matter if they are not confirmed.

My advice will be to cancel the order and have an acquaintance who has a US confirmed address buy the items for you and then ship them to you.
How large the company is should have NO effect on customer service. My family owns a large company and customer service is #1.

I am NOT using paypal. I understand about not shipping to confirmed addresses. I am paying by CREDIT CARD NOT PAYPAL.

Regardless, a customer should be informed about whether or not they are being charged and the status of their order.
Old 08-12-2011, 03:50 PM
  #5  
Race Director
iTrader: (8)
 
guitarplayer16's Avatar
 
Join Date: Mar 2010
Location: ON, Canada
Posts: 10,766
Received 2,316 Likes on 1,690 Posts
Give them a call?

909 477-3115
The following users liked this post:
Brandon21 (08-12-2011)
Old 08-12-2011, 07:17 PM
  #6  
Chapter Leader (San Antonio)
iTrader: (3)
 
TheChamp531's Avatar
 
Join Date: Oct 2008
Location: Houston, Texas
Posts: 6,022
Received 433 Likes on 319 Posts
Call them. They are good with CS. Simon will take care of you.
The following users liked this post:
Brandon21 (08-12-2011)
Old 08-12-2011, 08:37 PM
  #7  
takin care of Business in
iTrader: (5)
 
swoosh's Avatar
 
Join Date: Jan 2008
Location: Kansas City, MO
Age: 40
Posts: 30,994
Received 4,732 Likes on 4,064 Posts
Yup....OP PM me with some details....I do email Simon pretty often with the new products and stuff....will tell him what you been going through....

He send me the test gauges and they came in within 2 days

Link: https://acurazine.com/forums/3g-tl-photograph-gallery-96/who-doesnt-like-lights-829230/
Old 08-12-2011, 09:43 PM
  #8  
Burning Brakes
iTrader: (2)
 
mrlal8's Avatar
 
Join Date: Jun 2009
Location: Chicago
Posts: 1,110
Received 55 Likes on 45 Posts
don't know why you are having problems with them...very strange. Simon is usually extremely quick to respond, i ordered my usr pedals from him and he shipped within 24 hours and when you order form USR you get an automatic notification about the transaction along with shipping info
Old 08-12-2011, 11:31 PM
  #9  
Advanced
Thread Starter
 
Brandon21's Avatar
 
Join Date: Mar 2010
Posts: 92
Received 3 Likes on 3 Posts
Hey guys, Just an update, Got into contact with simon and he is great. Resolved things quickly and answers emails promptly. Hopefully my items will be shipping out soon.
Old 08-13-2011, 09:11 AM
  #10  
Suzuka Master
 
Jesstzn's Avatar
 
Join Date: Oct 2005
Location: Trail BC CanaDUH
Age: 79
Posts: 7,424
Received 293 Likes on 253 Posts
Originally Posted by Brandon21
Hey guys, Just an update, Got into contact with simon and he is great. Resolved things quickly and answers emails promptly. Hopefully my items will be shipping out soon.
What was the problem?
Old 08-17-2011, 09:28 PM
  #11  
Suzuka Master
 
Jesstzn's Avatar
 
Join Date: Oct 2005
Location: Trail BC CanaDUH
Age: 79
Posts: 7,424
Received 293 Likes on 253 Posts
Bump ... would be nice to find out what the problem was....... and how it was resolved.
Old 04-04-2012, 11:04 PM
  #12  
Advanced
iTrader: (1)
 
DarkNite's Avatar
 
Join Date: Feb 2012
Location: Toronto
Posts: 78
Received 11 Likes on 11 Posts
I cant get shipping estimates to canada when im trying the shipping calculator in my cart... "canada" isnt even showing up in the countries available... but for some reason "ups standard to canada" is coming up in the options but it still wont work... anyone else have this problem or am i missing something?
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Yumcha
Automotive News
9
02-25-2020 09:57 AM
wusty23jd
3G TL Audio, Bluetooth, Electronics & Navigation
4
09-24-2015 11:41 AM
AZuser
Automotive News
4
09-17-2015 10:15 AM
Yumcha
Automotive News
16
09-14-2015 03:16 PM
Fadij
5G TLX (2015-2020)
5
09-02-2015 08:31 PM



Quick Reply: Anyone have problems with Unique Style Racing?



All times are GMT -5. The time now is 12:43 AM.