The "Acura-TL.com Effect"
07-29-2004, 04:11 PM
#1
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The "Acura-TL.com Effect"
Something I've noticed is that my dealer responds to my issues a lot differently than other dealers with other cars (Audi, VW, etc.) that I've owned.
The only thing I can think of at this point is the "Acura-TL.com Effect." That is, they're concerned that if we have big (or recurring) problems, we have the world's largest soapbox to stand on and broadcast.
Every issue that I've had has been fixed (by Ed Voyles Acura in Atlanta, fwiw), and fixed quickly. The dealer has worked with ACS (who has been below average) and the regional rep to get things done to my satisfaction.
I guess if I was buying a new TL right now I'd also have extra bargaining power, but I didn't have that flexibility at the time.
In any case, thanks to everyone here.
The only thing I can think of at this point is the "Acura-TL.com Effect." That is, they're concerned that if we have big (or recurring) problems, we have the world's largest soapbox to stand on and broadcast.
Every issue that I've had has been fixed (by Ed Voyles Acura in Atlanta, fwiw), and fixed quickly. The dealer has worked with ACS (who has been below average) and the regional rep to get things done to my satisfaction.
I guess if I was buying a new TL right now I'd also have extra bargaining power, but I didn't have that flexibility at the time.
In any case, thanks to everyone here.
07-29-2004, 04:36 PM
#2
Senior Moderator
My dealer is definitely aware of the site. We do have some power as this community represents a microcosm of the TL community as a whole. As proof, 233 people are perusing the 3G forum right now. When I joined the board 2 1/2 years ago, that many people were perusing the whole site.
An example of the power of groups like ours: One of our members who nearly had an accident due to the tranny in the 2G TL was mentioned in the news and this has led to the potential of a class action lawsuit against Acura. Without this site the individual owner is indeed powerless.
An example of the power of groups like ours: One of our members who nearly had an accident due to the tranny in the 2G TL was mentioned in the news and this has led to the potential of a class action lawsuit against Acura. Without this site the individual owner is indeed powerless.
07-29-2004, 04:43 PM
#3
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Originally Posted by lindros2
Something I've noticed is that my dealer responds to my issues a lot differently than other dealers with other cars (Audi, VW, etc.) that I've owned.
The only thing I can think of at this point is the "Acura-TL.com Effect." That is, they're concerned that if we have big (or recurring) problems, we have the world's largest soapbox to stand on and broadcast.
Every issue that I've had has been fixed (by Ed Voyles Acura in Atlanta, fwiw), and fixed quickly. The dealer has worked with ACS (who has been below average) and the regional rep to get things done to my satisfaction.
I guess if I was buying a new TL right now I'd also have extra bargaining power, but I didn't have that flexibility at the time.
In any case, thanks to everyone here.
The only thing I can think of at this point is the "Acura-TL.com Effect." That is, they're concerned that if we have big (or recurring) problems, we have the world's largest soapbox to stand on and broadcast.
Every issue that I've had has been fixed (by Ed Voyles Acura in Atlanta, fwiw), and fixed quickly. The dealer has worked with ACS (who has been below average) and the regional rep to get things done to my satisfaction.
I guess if I was buying a new TL right now I'd also have extra bargaining power, but I didn't have that flexibility at the time.
In any case, thanks to everyone here.
07-29-2004, 05:04 PM
#4
Moderator Alumnus
lindros2 & neuronbob, I second this.
I still remembered what my dealer told me in my first visit of searching MIL (check engine light) solutions in Nov. 2003. "Internet only tells you RUMORS but truth". Well, he knew he's wrong in the following week, such a loser. Without joining this site, I won't get my issues fixed or won't know how to properly "tune" my car.
Thanks everyone here.
Also, Chris3G, maybe you're right, we ain't biggest now, however, we will be soon.
I still remembered what my dealer told me in my first visit of searching MIL (check engine light) solutions in Nov. 2003. "Internet only tells you RUMORS but truth". Well, he knew he's wrong in the following week, such a loser. Without joining this site, I won't get my issues fixed or won't know how to properly "tune" my car.
Thanks everyone here.
Also, Chris3G, maybe you're right, we ain't biggest now, however, we will be soon.
07-29-2004, 07:07 PM
#5
Black
Thread Starter
Even with Jason Teller's A4.org (which became Audiworld.com), my Audi dealers were only receptive to people who were interested in buying new cars. "Coin operated," if you will. With Acura-TL.com, they're genuinely interested in helping (or scared of the consequences...).
07-29-2004, 08:02 PM
#6
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Car forums rock.
It's a great place to discuss common issues and find solutions and share information.
The information is often better than what the cars salesmen and service advisors offer.
It's a great place to discuss common issues and find solutions and share information.
The information is often better than what the cars salesmen and service advisors offer.
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07-29-2004, 09:36 PM
#8
Community Architect
robb m.
robb m.
what is an amex black card?
07-29-2004, 10:31 PM
#10
Semper Fi
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Originally Posted by PoochaKannInc
I believe it has an insane credit limit, something like $500K. I obviously do not qualify... 
07-29-2004, 10:38 PM
#11
Senior Moderator
I've never met anyone holding that card, so I obviously don't hang in the right social circles.
Back on topic, you're absolutely right, sitandmeditate.....That's why I'm here.
Back on topic, you're absolutely right, sitandmeditate.....That's why I'm here.
07-30-2004, 12:14 AM
#12
Team Anthracite President
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A little more about the American Express Black Card, It's official name is the Centurion Card.
It’s an invitation only card, which means, “don’t ask us, we’ll ask you” to hold one of these rare birds.
From my understanding, all American Express cards are limit-less, but I could be wrong, one thing that I’m right about is it cost a cool $2,500 per year to have one of beauties at your disposal.
Mike Smeezy
It’s an invitation only card, which means, “don’t ask us, we’ll ask you” to hold one of these rare birds.
From my understanding, all American Express cards are limit-less, but I could be wrong, one thing that I’m right about is it cost a cool $2,500 per year to have one of beauties at your disposal.
Mike Smeezy
07-30-2004, 12:35 AM
#13
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Originally Posted by Astroboy
what is an amex black card?
they are no longer giving them out anymore. jessica simpson was the last one to get one. its a hot ass card. you can call AMEX anytime of the day or night for an item and within the hour it will in your hand (reasonable requests, you cant ask for an mango from brazil) . its CRAZYYYYYYYYYYYYYYYYYYYYYYYYYYY
07-30-2004, 12:38 AM
#14
Moderator Alumnus
Originally Posted by Vffr1
A little more about the American Express Black Card, It's official name is the Centurion Card.
It’s an invitation only card, which means, “don’t ask us, we’ll ask you” to hold one of these rare birds.
From my understanding, all American Express cards are limit-less, but I could be wrong, one thing that I’m right about is it cost a cool $2,500 per year to have one of beauties at your disposal.
Mike Smeezy
It’s an invitation only card, which means, “don’t ask us, we’ll ask you” to hold one of these rare birds.
From my understanding, all American Express cards are limit-less, but I could be wrong, one thing that I’m right about is it cost a cool $2,500 per year to have one of beauties at your disposal.
Mike Smeezy
Well, this thread has been hijacked to this centuria thermoplastic...
This seems obvious most of ppl don't check AE webiste for the answers... Thanks Vffr1.
AE said:
"The American Express Centurion® Card is renowned as the most prestigious, exclusive and respected Card in the world.
The Centurion Card is not for everyone. Cardmembership is reserved for existing American Express Cardmembers who have shown the highest level of commitment.Access to the Centurion "Club" is for a chosen few and is by invitation only.
Distinct. Superior. The Ultimate. The Centurion Card.
It's 100% worth a special treatment to those top 1% of customers...
tpatel, you got some interesting input...
07-30-2004, 12:41 AM
#15
04 TL 6MT NAVI ABP/Q
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Speaking of The A-TL.com Effect, have the owners given any thoughts to something like Custom Tl or CL plate Frames mentioning the site?
Like one of those nice OEM Chrome Plates with the Black "Acura TL" writing on either the top or bottom, and then the same writing but www.Acura-TL.com (or CL) on the opposite side.
Even if it was like $30, i'd prolly buy one just to show my support of the site.
I was also thinking of some kind of official flyer (6 per page or so) that members could drop on other TLs (wiper blade, drivers window). Might be considered tacky by some, but raises the awareness of the Soccer Moms and New Found Corporate Execs who are buying the TL instead of a 3 series.
Like one of those nice OEM Chrome Plates with the Black "Acura TL" writing on either the top or bottom, and then the same writing but www.Acura-TL.com (or CL) on the opposite side.
Even if it was like $30, i'd prolly buy one just to show my support of the site.
I was also thinking of some kind of official flyer (6 per page or so) that members could drop on other TLs (wiper blade, drivers window). Might be considered tacky by some, but raises the awareness of the Soccer Moms and New Found Corporate Execs who are buying the TL instead of a 3 series.
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