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Acura Battery Replacement Policy Change

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Old 09-08-2009, 09:50 PM
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Acura Battery Replacement Policy Change

Acura's policy on changing batteries has supposedly been changed from what it used to be, so no more free battery replacements for those of us with failing batteries.

Apparently if you have your factory battery replaced under the battery warranty, (3yrs free, 72 months prorated) whether free or prorated, the warranty still continues from the failed battery's installation date.

So suppose your battery was changed out at the 2 year, 11 month mark and you paid nothing. Then 3 months later your new battery fails, you will be prorated for 3yrs, 2 months of use and not for the 3 months.

You must buy the battery outright (99.99 + install at my dealer) without any proration from the old battery to have any sort of battery warranty in the future. If you take even the 5 dollar pro-ration that they offer, the new warranty will start from the first battery's installation date (most likely from the date the car was first brought into service)

As well the warranty on any previously installed battery in the car goes away at the 4yr mark when the car's warranty expires. That means you could replace your acura battery at the 3 yr 11 month mark and one month later, even though it's new, you won't have any warranty on the battery failing.

I'll be calling acura corp. to confirm this tomorrow since this seems very stupid. A failed battery should be warrantied from the date it's intalled, not from when the last battery failed.

Rant over!
Old 09-08-2009, 09:59 PM
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AJ, I had my battery replaced twice. Once, within the first 12 months of ownership and the second was like earlier this year. I am outside my 4/50k mfg warranty but my S.A. said that the battery has a 4 yr warranty on it from the in service date. Don't know if this helps you or not.

Good luck.
Old 09-08-2009, 10:05 PM
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Originally Posted by ggesq
AJ, I had my battery replaced twice. Once, within the first 12 months of ownership and the second was like earlier this year. I am outside my 4/50k mfg warranty but my S.A. said that the battery has a 4 yr warranty on it from the in service date. Don't know if this helps you or not.

Good luck.
This is what my arguement with my dealer was and they continually had stated that it had changed.
Old 09-08-2009, 11:05 PM
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Who is the manufacturer of OEM Acura batteries? Man, I need to remind myself to never buy that once out of warranty. I only buy two kinds, panasonic which is very hard to find usually only online and built like a tank, or an Optima from Walmart.
Old 09-08-2009, 11:32 PM
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I got a new battery a couple of months ago.

I agree with you guys - the new battery should be warrantied from date of service for THAT battery.

If Acura is having so much trouble with warranty battery replacements, instead of screwing the customer, perhaps they should get a better battery in the first place.
Old 09-08-2009, 11:35 PM
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^

+1.
Old 09-09-2009, 12:57 AM
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Originally Posted by Bearcat94
I got a new battery a couple of months ago.

I agree with you guys - the new battery should be warrantied from date of service for THAT battery.

If Acura is having so much trouble with warranty battery replacements, instead of screwing the customer, perhaps they should get a better battery in the first place.
I paid 75 dollars for an engerizer battery from Sam's Club, 3 year free replacement and then 8 year pro-ration warranty! You can't beat that for such a price. I would have gotten an Optima Battery, but 99% of people here have D34 batteries, not D35!!
Old 09-09-2009, 07:07 AM
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Hmm good to know, my battery has been acting up on me.
Old 09-09-2009, 07:20 AM
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Good rant, please do keep us posted.
Old 09-09-2009, 12:51 PM
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i just got my battery replaced in January... if it fails, ill just get an Optima...
Old 09-09-2009, 01:59 PM
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this really sucks. i am on my third Acura battery and had one killed Braille in there too....sucky suckerson!!!!
Old 09-09-2009, 04:26 PM
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I took my TL in last week to get my battery replaced and they wouldnt replace it. they tested and "couldnt find anything". Apparently according to them the battery is only supposed to last "5-10 minutes".... WTF? My 95 honda accord battery lasts at least over and hour and have no problem cranking the engine. I had my TL parked in the garage for two days and when I went to start it *click* *click* *click*!

Any recommendations on a replacement battery? Or do we really have to live with a under 15 minute window?

thanks,
irishbloke
Old 09-09-2009, 04:42 PM
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When the battery goes dead, what memory settings do we lose?
Nav saved locations, radio presets, cell phone address books, etc?
Old 09-09-2009, 10:50 PM
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^ I have had great luck with those Costco Kirkland batteries- they are not only good but pretty cheap as well. I guess after hearing about the new policy, I'll be buying one in the near future. My battery is showing some signs of weakness with the starter not being as zippy as when new. A $70 battery seems like cheap insurance for a dead battery in the future as winter comes on especially hearing all the people who are on their 2nd or 3rd battery by now.
Old 09-09-2009, 10:54 PM
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+1 I've had great success with Kirkland and Optima batteries
Old 09-09-2009, 11:13 PM
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Originally Posted by irishbloke
I took my TL in last week to get my battery replaced and they wouldnt replace it. they tested and "couldnt find anything". Apparently according to them the battery is only supposed to last "5-10 minutes".... WTF? My 95 honda accord battery lasts at least over and hour and have no problem cranking the engine. I had my TL parked in the garage for two days and when I went to start it *click* *click* *click*!

Any recommendations on a replacement battery? Or do we really have to live with a under 15 minute window?

thanks,
irishbloke
The A/C delco batteries acura uses suck nuts! Even if you get a replacement your SOL because it will only last that long. Your best bet is just to live with it until it dies (to save some $$$) and then buy a red top or yellow top battery and rock out :rockout:

Originally Posted by GeezerB
When the battery goes dead, what memory settings do we lose?
Nav saved locations, radio presets, cell phone address books, etc?
Memory Seating, anything to do with the navi/radio (the navi will need to reboot and get it's GPS signal back which can take upto 10 mins) also you will have to do certain things to get it back into tip top shape:

Idle Relearn Process - THIS IS ESSENTIAL OTHERWISE IT WILL STALL!!!!
Turn off the a/c, radio and other stuff after disconnecting the battery and let the car idle for about 10-15 minutes.
The window auto up and down (check the 3G garage for the exact procedure)

Originally Posted by LoveMyTL-S
Good rant, please do keep us posted.
I will because this is upsurd. I didn't get a chance to call them today due to a long day at work, but I'll be calling them tomorrow!
Old 09-10-2009, 12:25 AM
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Originally Posted by csmeance
Acura's policy on changing batteries has supposedly been changed from what it used to be, so no more free battery replacements for those of us with failing batteries.

Apparently if you have your factory battery replaced under the battery warranty, (3yrs free, 72 months prorated) whether free or prorated, the warranty still continues from the failed battery's installation date.

So suppose your battery was changed out at the 2 year, 11 month mark and you paid nothing. Then 3 months later your new battery fails, you will be prorated for 3yrs, 2 months of use and not for the 3 months.

You must buy the battery outright (99.99 + install at my dealer) without any proration from the old battery to have any sort of battery warranty in the future. If you take even the 5 dollar pro-ration that they offer, the new warranty will start from the first battery's installation date (most likely from the date the car was first brought into service)

As well the warranty on any previously installed battery in the car goes away at the 4yr mark when the car's warranty expires. That means you could replace your acura battery at the 3 yr 11 month mark and one month later, even though it's new, you won't have any warranty on the battery failing.

I'll be calling acura corp. to confirm this tomorrow since this seems very stupid. A failed battery should be warrantied from the date it's intalled, not from when the last battery failed.

Rant over!
This is the same warranty as used by other manufacturers and probably every auto part store. You buy a product and you get 1 replacement. After that the battery is pro-rated. That means price and warranty. You think you can spend 10 dollars on a pro-rated battery and get a 90 dollar warranty? There is no logic in that. If you want a 90 dollar warranty again then you pay 90 bucks.

Stop complaining and do something more productive, such as writing the president and thanking him for wanting to increase our national debt ceiling to over 13 trillion.

Last edited by SlowRiderr; 09-10-2009 at 12:28 AM.
Old 09-14-2009, 03:32 PM
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I'm just about to go get my 3rd battery in a little over 4 years. Eventhough I'm out of warranty I'm going back to the dealership to see if I can get them to replace it, but from what I've been reading, I probably don't want another OEM one. It's probably worth it to get another brand than to have to keep replacing it every 18-24 months.
Old 09-15-2009, 02:06 AM
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+2 on Kirkland batteries. I have one in my RSX, 1 in my CL, and I'm putting one in my Accord this month. They are made by Johnson Control, one of the few battery manufactures out there, and they are built well. Costco will not give you a hard time and try to weasel out of replacing it, if anything ever goes wrong with it. Group 35 for $57. Hard to beat that.

Originally Posted by Ken1997TL
+1 I've had great success with Kirkland and Optima batteries
Old 11-13-2012, 03:48 PM
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Question

I had my '06 TSX at the Acura dealer for other warranty work in January 2010, and they said the battery was going bad and replaced it free of charge. Well now that battery is going out and the car is getting hard to start. So I called that same Acura dealer, and they said it would be covered again -- free of charge -- until January 2013. That doesn't jibe with what I am reading in this thread so I am wondering if I bother taking it to them. The issue is they are almost an hour drive from my house so that would be a lot of wasted time if I get there and find out it isn't fully covered. Anyone else get a free second battery within 3-years of getting their initial one replaced (and outside of the car's 4-year warranty)?
Old 11-13-2012, 04:06 PM
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my 08 TL-S battery died while i'm was putting her in storage =(..I will be putting a optima battery in next spring dont want any surprises.
Old 11-13-2012, 04:14 PM
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Originally Posted by STL
I had my '06 TSX at the Acura dealer for other warranty work in January 2010, and they said the battery was going bad and replaced it free of charge. Well now that battery is going out and the car is getting hard to start. So I called that same Acura dealer, and they said it would be covered again -- free of charge -- until January 2013. That doesn't jibe with what I am reading in this thread so I am wondering if I bother taking it to them. The issue is they are almost an hour drive from my house so that would be a lot of wasted time if I get there and find out it isn't fully covered. Anyone else get a free second battery within 3-years of getting their initial one replaced (and outside of the car's 4-year warranty)?
Get them to confirm it via email, done deal...
Old 11-15-2012, 12:19 PM
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http://owners.acura.com/Parts/ReplacementParts.aspx
Old 11-15-2012, 04:17 PM
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had my battery die not too long ago. it was a warranty replacement.

even though it says 100mo on the top of the battery, the replacement battery takes on the warranty of the battery that came with the car, so i was SOL.
Old 11-15-2012, 08:02 PM
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Exactly why I don't use OEM batteries. I got my TL in december of 2011 and I was told shortly after I got it that it had a dead cell I ran it like this for about a half a year. 3 years for battery life is still pretty shitty. Was the original OEM battery. I replaced it with an optima. Your better of getting an aftermarket battery you can get higher capacity and more reliability out of them.
Old 11-15-2012, 08:30 PM
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I replaced my OEM battery after it sh*t the bed last winter with a die hard gold. It has 725 CCA and came with a great warrantee. I have been very happy with it. I have never thought very highly of the Honda OEM batteries.
Old 03-07-2022, 01:23 PM
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My battery is failing, and it is an OEM Acura battery with the 100 month warranty language.

Looks like it is a replacement warranty, which would result in the fight described above - date goes from initial factory battery, not one replaced under warranty (it's a 2018 RDX, replacement was from 11/2019).

ON TOP OF THAT - the battery warranty is NOT transferable. In my case, the original owner installed the replacement - I bought the car used in 2021.

So, for the unasked question, the Acura battery warranty is NOT transferable.

Thanks,

-Dan
Old 03-07-2022, 04:58 PM
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Originally Posted by Rider14
My battery is failing, and it is an OEM Acura battery with the 100 month warranty language.

Looks like it is a replacement warranty, which would result in the fight described above - date goes from initial factory battery, not one replaced under warranty (it's a 2018 RDX, replacement was from 11/2019).

ON TOP OF THAT - the battery warranty is NOT transferable. In my case, the original owner installed the replacement - I bought the car used in 2021.

So, for the unasked question, the Acura battery warranty is NOT transferable.

Thanks,

-Dan
That's TYPICAL for a battery warranty any where/any place--from the date of original purchase.

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