My car is having GROM installed, and the installer is looking for the radio & nav codes. My TL had it located in the glove box. Does it have it located in the car somewhere? Trying to locate the manual but I am not home and he said it was not in the car. I swear it was. Anyway, does it have as sticker somewhere?

2020 RLX Sport Hybrid.

Thanks,

 

The installer got me the serial for the radio and I was able to get it online through the owners portal. It seemed to give me two codes, so hopefully the other is the nav code if that has another code he may need. But curious still if there is a sticker somewhere.

 

Why do you need radio code? I installed GROM myself, never had to enter any codes. Did they unplug battery for extended period of time? I don't think I needed to do that.

 

They unplugged the battery.

 

Yeah don't need to do that. But I guess they're being cautious. Just wondering how much they charge you for installation? It's very easy install. I did it myself without any special skills