I just received my long awaited black A-Spec yesterday night (gorgeous!) and I'm having trouble getting my AcuraLink subscription working. The dealer sent me an email activation earlier yesterday and I went through that process. Shortly after, he sent another email saying don't open the app yet. Oops...too late. Apparently that screws it up. We were not able to figure out how to get my subscription working, so he said to check over the next couple days and if it still isn't working give him a call. Anyone experience this and find a solution?

 

 

I finally got mine working! AcuraLink support was completely clueless and wasted my time. Client Relations was very helpful in finding the solution but could not fix the issue directly. The lady I spoke with contacted an AcuraLink supervisor to determine how to resolve the issue. They insisted that a ticket be opened for the issue so that my vehicle's VIN number could manually be added to my account. They will contact your dealer to get the required information. After about 24hrs., I was up and running.