Extreme Heat making Infotainment go crazy

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Old 08-03-2019 | 11:16 AM
  #1  
Vinny Tabone's Avatar
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Extreme Heat making Infotainment go crazy

I have a 2019 Advance - bought in early June 2019 and with about 28K miles. Last summer I had no problems. Twice this summer so far, very hot days and a closed up car have caused the Infotainment system to go bonkers. It alternates for no reason between daylight and nighttime lighting, keeps putting out messages about not being able to change drivers mode, loses bluetooth settings, etc.

Anybody else experiencing this?
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JRDNBYR007 (09-08-2019)
Old 08-03-2019 | 11:19 AM
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From: New Yorkie, Hudson Valley
Originally Posted by Vinny Tabone
I have a 2019 Advance - bought in early June 2019 and with about 28K miles. Last summer I had no problems. Twice this summer so far, very hot days and a closed up car have caused the Infotainment system to go bonkers. It alternates for no reason between daylight and nighttime lighting, keeps putting out messages about not being able to change drivers mode, loses bluetooth settings, etc.

Anybody else experiencing this?
I had that once when the car was very, very hot.
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JRDNBYR007 (09-08-2019)
Old 08-03-2019 | 03:22 PM
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Once only.
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hans471 (08-24-2019)
Old 08-03-2019 | 04:30 PM
  #4  
ToniRDX19's Avatar
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From: Connecticut
Originally Posted by Vinny Tabone
I have a 2019 Advance - bought in early June 2019 and with about 28K miles. Last summer I had no problems. Twice this summer so far, very hot days and a closed up car have caused the Infotainment system to go bonkers. It alternates for no reason between daylight and nighttime lighting, keeps putting out messages about not being able to change drivers mode, loses bluetooth settings, etc.

Anybody else experiencing this?
Yes, but mine was on a cold day. Issue is software related. Took it to dealer and they did a reset. You could do it yourself with three fingers or do a system reset and save a trip to the dealer.
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JRDNBYR007 (09-08-2019)
Old 08-03-2019 | 05:07 PM
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From: Mesa, AZ
Living in Arizona, I discovered this relationship very early. I now keep my USB drives on a key ring in my pocket. I have had the issues described and never really thought about them being part of the infotainment system. Yeah, whoever wrote the code for this needs some more help. Anyway, Acura/Honda has not been forthcoming about this issue. I went to my local dealer once, and there is no reason to go back there. My service manager at the Mazda dealer said he will be happy to service the vehicle. I have a great relationship with those folks, and they can get all of the updates I need...who knows, they may find something that our Acura dealer doesn’t know about. Anyway......
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JRDNBYR007 (09-08-2019)
Old 08-05-2019 | 08:27 AM
  #6  
Meto's Avatar
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From: Kansas City, MO
Originally Posted by Vinny Tabone
I have a 2019 Advance - bought in early June 2019 and with about 28K miles. Last summer I had no problems. Twice this summer so far, very hot days and a closed up car have caused the Infotainment system to go bonkers. It alternates for no reason between daylight and nighttime lighting, keeps putting out messages about not being able to change drivers mode, loses bluetooth settings, etc.

Anybody else experiencing this?
This happened to me a couple of time when it was blazing hot outside. I started making sure my windows were cracked a little on those kind of days
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JRDNBYR007 (09-08-2019)
Old 08-05-2019 | 09:04 AM
  #7  
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From: Raleigh, NC, USA
Ahhh...the sophistication and luxury of Acura!

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Old 08-12-2019 | 01:59 PM
  #8  
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I had this issue today and in April neither of which were hot days so I don't think it is heat related. If it is then Acura has a larger issue to fix...
Old 08-12-2019 | 05:21 PM
  #9  
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From: Better Neighborhood, Arizona
Define 'hot' - asking from Arizona
Old 08-12-2019 | 06:22 PM
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JB in AZ's Avatar
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From: Arizona
Originally Posted by Ken1997TL
Define 'hot' - asking from Arizona
LOL

I'm in Tucson, I doubt the heat is the cause of the infotainment issues. Going to be 107-108 here this week, yet again. I've not had the issues here in the REAL heat.

With that said, I know we have other members from Arizona, at least one has seemed to make a correlation to the issues and heat. From my experiences, I don't agree.
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