Thinking of new RDX...are infotainment issues resolved?

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Old Nov 2, 2019 | 02:45 PM
  #41  
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I have 2020, infotainment with Apple CarPlay can still crash from time-to-time, waiting for software update.... If Apple CarPlay working stable is very important for you, do not buy this car. I knew what I was getting into before I bought it, infoteniment stability is not very important to me.... and I do believe there will be software updates coming (saw internal Acura notice to dealers that they are working on the fix).
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Old Nov 2, 2019 | 03:04 PM
  #42  
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Originally Posted by russianDude
I have 2020, infotainment with Apple CarPlay can still crash from time-to-time, waiting for software update.... If Apple CarPlay working stable is very important for you, do not buy this car. I knew what I was getting into before I bought it, infoteniment stability is not very important to me.... and I do believe there will be software updates coming (saw internal Acura notice to dealers that they are working on the fix).
..along with AA and quarterly map updates...
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Old Nov 3, 2019 | 09:30 AM
  #43  
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Yeah, new updates scheduled on Wednesday April 1, 2020.
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Old Nov 3, 2019 | 11:12 AM
  #44  
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You can find faults with any car. I like how people nitpick but cant come up with other cars that offer a better overall package than the RDX. They cant cause they're driving it.
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Old Nov 3, 2019 | 11:17 AM
  #45  
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Originally Posted by Ludepower
You can find faults with any car. I like how people nitpick but cant come up with other cars that offer a better overall package than the RDX. They cant cause they're driving it.
For me, the X3 is a better package, muchly because I know how iDrive works, and how well it works. But, feature for feature with the ones I would get, that X3 is substantially more to purchase and to run.

All this one needs are bug fixes in the software, and I can and have lived with the bugs and mitigated the effects. None of the competition drives better; and that is what is most important to me. It does not mean I am satisfied, however, since I see what is needed and that it is doable and promised.

Last edited by Madd Dog; Nov 3, 2019 at 11:19 AM.
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Old Nov 3, 2019 | 11:53 AM
  #46  
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And similarly equipped X3 will cost more than RDX.... I think RDX gives you good value for the money.
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Old Nov 3, 2019 | 12:08 PM
  #47  
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Brings up the X3 being the better car yet buys the RDX *scratches head*

Price difference aside...20% more but who's counting....the rdx will have 20 years better reliability than a BMW.

So again I say smart people bought the RDX for all the best overall package and making it best in class.
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Old Nov 3, 2019 | 12:11 PM
  #48  
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I am coming from 1st gen RDX 2008, had it for 12yrs with close to 200k miles. No issues, excellent car. I expect nothing less from 2020 I got
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Old Nov 3, 2019 | 12:39 PM
  #49  
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Originally Posted by Ludepower
Brings up the X3 being the better car yet buys the RDX *scratches head*

Price difference aside...20% more but who's counting....the rdx will have 20 years better reliability than a BMW.

So again I say smart people bought the RDX for all the best overall package and making it best in class.
Assuming that this "overall package" works properly as advertised.
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Old Nov 3, 2019 | 01:54 PM
  #50  
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Originally Posted by Ludepower
Brings up the X3 being the better car yet buys the RDX *scratches head*

Price difference aside...20% more but who's counting....the rdx will have 20 years better reliability than a BMW.

So again I say smart people bought the RDX for all the best overall package and making it best in class.
Price matters.

And, you don’t know that the RDX will be more reliable than the BMW, you just can’t know that. My BMW 535 was very reliable over the 11 years and 128k miles I owned it.

You can say, however, that the BMW will be more expensive to maintain once the included maintenance is over. But you can’t say it would be less reliable.

Last edited by Madd Dog; Nov 3, 2019 at 01:57 PM.
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Old Nov 3, 2019 | 06:25 PM
  #51  
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Originally Posted by Madd Dog
Price matters.

And, you don’t know that the RDX will be more reliable than the BMW, you just can’t know that. My BMW 535 was very reliable over the 11 years and 128k miles I owned it.

You can say, however, that the BMW will be more expensive to maintain once the included maintenance is over. But you can’t say it would be less reliable.
The difference is that when you buy a BMW, everything works as designed and you rarely (never?) have glitches until something actually fails.

The problem with most BMWs is that they are over-engineered and - while any German BMW dealer can sort out most issues without issues - US techs are often clueless.
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Old Nov 3, 2019 | 07:12 PM
  #52  
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Originally Posted by ceb
The difference is that when you buy a BMW, everything works as designed and you rarely (never?) have glitches until something actually fails.

The problem with most BMWs is that they are over-engineered and - while any German BMW dealer can sort out most issues without issues - US techs are often clueless.
I found a good BMW indy. He wasn’t all that much cheaper than the dealer, and only used BMW parts, but he didn’t over-service or up-sell me on anything. He was a good guy, and I bet he still is.
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Old Nov 3, 2019 | 11:16 PM
  #53  
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Originally Posted by russianDude
I am coming from 1st gen RDX 2008, had it for 12yrs with close to 200k miles. No issues, excellent car. I expect nothing less from 2020 I got
I'm just gonna quote from the bottom of the page of every legitimate investment portfolio I've ever read:

Past Performance Is Not Indicative Of Future Results

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Old Nov 4, 2019 | 12:00 AM
  #54  
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Dude is on his second RDX cause the first one served him well and we get trolls second guessing his decision buying a japanese car.

Last edited by Ludepower; Nov 4, 2019 at 12:10 AM.
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Old Nov 4, 2019 | 04:42 AM
  #55  
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Originally Posted by Ludepower
Dude is on his second RDX cause the first one served him well and we get trolls second guessing his decision buying a japanese car.

thanks, sometimes previous history matters
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Old Nov 4, 2019 | 07:07 AM
  #56  
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Where was he second guessed about his decision?
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Old Nov 4, 2019 | 11:45 AM
  #57  
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I don't think it's trolling to point out that 3rd-gen RDX is a completely different vehicle than 1st or 2nd-gen RDX or any prior Acura vehicle, for better or worse. It's unwise to assume reliability of past Acura vehicles has any bearing on this or any future vehicle, and current data is not reassuring.

At last count, I have owned 8 Honda vehicles and 4 Acuras. All but one were purchased new, and many of them were driven to high mileage ( 180k miles in the case of one well-loved MDX ). Most have been pretty reliable.

But infotainment systems have been a real problem recently. My 2016 Honda Pilot Touring had a brand new infotainment system, and it was a mess for about 2 years until they got most of the bugs worked out. Sadly, I traded it in for my 2019 RDX in June 2018, and it's deja vu all over again.

Same with transmission performance issues.

It may be argued that persistent performance issues don't impact "reliability" in the same way as "parts on the pavement, call the tow-truck" catastrophic failures, but it's still not a trouble-free experience, and I'm on a first name basis with the service reps at my local Honda and Acura dealers. Not that I don't like the guys, but that's not really my goal when I buy a car. I used to buy Honda/Acura so I would never need to visit the dealership again.

I'm not saying "don't buy an Acura", they still offer a lot of value relative to other brands. But Acura needs to step up their game in preventing and responding to these widespread problems.

Last edited by Wander; Nov 4, 2019 at 11:50 AM.
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Old Nov 4, 2019 | 11:49 AM
  #58  
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Originally Posted by Wander
I'm not saying "don't buy an Acura", they still offer a lot of value relative to other brands. But Acura needs to step up their game in preventing and responding to these widespread problems.
Bolded for emphasis. I can't fault an automaker for having some teething pains, especially as they're pushing the envelope and adding some pretty cutting edge stuff (though to be fair, nothing in the RDX is truly cutting edge; this is stuff the Germans have been offering for a while). That said, I fully expect them to respond appropriately to problems and not just brush things off and expect customers to just live with them. The fact that Acura is not (and historically has not) doing so is a legitimate gripe.
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Old Nov 4, 2019 | 01:11 PM
  #59  
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Originally Posted by Madd Dog
Price matters.

And, you don’t know that the RDX will be more reliable than the BMW, you just can’t know that. My BMW 535 was very reliable over the 11 years and 128k miles I owned it.

You can say, however, that the BMW will be more expensive to maintain once the included maintenance is over. But you can’t say it would be less reliable.
bmw have issues with failed water pumps since they are electric.
https://newtheory.com/top-9-common-bmw-problems/

https://www.autobahnautomotive.com/w...r-pump-in-bmw/
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Old Nov 4, 2019 | 01:33 PM
  #60  
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New update out today with lots of fixes - will be interesting to see how this helps. Seems to address alot of the complaints based on the release notes. Freezing/slowness/carplay mentioned many times in the list.
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Old Nov 4, 2019 | 02:31 PM
  #61  
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Originally Posted by not2envy
Yes, I know. But these days water pumps are electric.

Too, changing the auto transmission fluid costs two arms.
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Old Nov 4, 2019 | 04:25 PM
  #62  
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Originally Posted by jayb082
New update out today with lots of fixes - will be interesting to see how this helps. Seems to address alot of the complaints based on the release notes. Freezing/slowness/carplay mentioned many times in the list.
I guess they heard me. While I'm on a roll, maybe I should try some commands on my dogs.

Or my wife.

Maybe not.
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Old Nov 4, 2019 | 04:29 PM
  #63  
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Originally Posted by Wander
I guess they heard me. While I'm on a roll, maybe I should try some commands on my dogs.

Or my wife.

Maybe not.
Stick with the dogs. Even when they don’t do what you want, they don’t bear a grudge for you trying.
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Old Nov 4, 2019 | 04:53 PM
  #64  
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Originally Posted by Madd Dog
Price matters.

And, you don’t know that the RDX will be more reliable than the BMW, you just can’t know that. My BMW 535 was very reliable over the 11 years and 128k miles I owned it.

You can say, however, that the BMW will be more expensive to maintain once the included maintenance is over. But you can’t say it would be less reliable.
Ditto. My 2008 528 was super reliable over the 10 years I owned it, and I gave it to my daughter when I got the RDX. Reliable, but man, those repair bills when it did need something.
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