View Poll Results: What has the Initial Quality of your RDX been?
No Issues
49
39.84%
Minor Issues (brake squealing, rattles, etc.)
64
52.03%
Major Issues (Transmission went into Limp Mode, car wouldn't start, etc.)
10
8.13%
Voters: 123. You may not vote on this poll

Initial Quality of RDX

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Old Jan 13, 2019 | 12:57 PM
  #1  
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Initial Quality of RDX

Figured it would be helpful to see the initial quality on the RDX. Set up a poll to gauge how bad the issues are. I put three choices. No issues, issues that are annoying but haven't left you stranded (brake squealing, infotainment reboots, rattles, etc.), and issues that have left you stranded or required you to turn the car off and on again(transmission limp mode, infotainment won't turn off and ran the battery down to the point of needing a jump, etc.).
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Old Jan 13, 2019 | 03:34 PM
  #2  
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No issues.
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Old Jan 13, 2019 | 06:00 PM
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This is an EXCELLENT idea because it helps keep track of members who aren't having issues since those people are much less likely to post.
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Old Jan 14, 2019 | 01:27 AM
  #4  
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Not a single issue so far.
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Old Jan 14, 2019 | 08:13 AM
  #5  
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I have occasional brake squeal and have had a black infotainment screen twice now when using the app to start the car. so minor issues. Its a great car.
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Old Jan 14, 2019 | 08:32 AM
  #6  
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Minor issues for me, 8K miles in. Infotainment bugs mostly.. drivetrain is fine, no rattles or squeaks.
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Old Jan 14, 2019 | 03:12 PM
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The only issue is a dash rattle I've isolated and the dealer will address next week. Otherwise--no issues.
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Old Jan 14, 2019 | 03:53 PM
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Rattles (b-pillar and front dash; haven't bothered to fix them) and rear speaker issue (haven't had it checked either). I used to be very OCD about having things work perfectly, but now that I have a bunch of health issues, time is scarce and I don't want to take the car in unless absolutely necessary. I will have these looked at when I go in for the first service, although doing that requires making an appt and leaving the car for a day instead of just a quick in & out service with no appointment.

Car is in the body shop right now because someone backed into it in a parking lot. Minor damage but still needs to spend 4 days at the body shop.
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Old Jan 14, 2019 | 09:20 PM
  #9  
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No major issues, some complaints but mostly based on design choices and overall quality but not necessarily issues. Usability issues include glitches in the infotainment system.
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Old Jan 15, 2019 | 02:18 PM
  #10  
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1. Brake squealing Noise for 5 mins when the temperature under 40
2. The suspension scratching noise when run over a speed bump
3. USB music not playing the next song, got stuck in a song unless re-select from the music folder

no other issues.
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Old Jan 15, 2019 | 02:55 PM
  #11  
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Originally Posted by Monster_HK
1. Brake squealing Noise for 5 mins when the temperature under 40
2. The suspension scratching noise when run over a speed bump
3. USB music not playing the next song, got stuck in a song unless re-select from the music folder

no other issues.

I had the same issue with the repeating of music. Then discovered that after a recent phone update--for some unknown reason and it had never happened before--the phone switched to repeat instead of shuffle or straight play. Once changed--problem solved.
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Old Jan 15, 2019 | 04:24 PM
  #12  
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Originally Posted by romer
I had the same issue with the repeating of music. Then discovered that after a recent phone update--for some unknown reason and it had never happened before--the phone switched to repeat instead of shuffle or straight play. Once changed--problem solved.
phone update? or the RDX infotainment update? I'm more concern about the suspension scratching noise since nobody mentioned it in this forum.

Break squealing is very common here.

I scheduled an appointment with the dealership i bought the car from on Saturday. I hope they can solve my problems.
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Old Jan 15, 2019 | 05:03 PM
  #13  
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Infotainment--sorry. The options are right on the screen.
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Old Jan 15, 2019 | 05:14 PM
  #14  
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Listing out the issues you are having is helpful. If people that have voted can post what their issue was maybe potential buyers will know whether they are willing to take the coin flip (based on the current near 50/50 results) on those minor issues vs a no issues vehicle.

Also, mentioning whether you would still purchase the RDX knowing about the minor issue and the assumption that Acura will not be able to fix it. Is it a deal breaker?

Last edited by skarface; Jan 15, 2019 at 05:25 PM.
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Old Jan 15, 2019 | 08:19 PM
  #15  
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Originally Posted by romer
I had the same issue with the repeating of music. Then discovered that after a recent phone update--for some unknown reason and it had never happened before--the phone switched to repeat instead of shuffle or straight play. Once changed--problem solved.
I tried to update system two weeks ago but somehow my car couldn't connect to my home wifi. I will ask the dealership to update it for me.

Thanks for advice.
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Old Jan 16, 2019 | 06:51 AM
  #16  
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Purchased a A-spec RDX last September. Other than occasional Infotainment issues the RDX A-spec is rock solid.
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Old Jan 16, 2019 | 09:09 AM
  #17  
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I have an issue with my front passenger window. When opening it up, the window opens a bit and then stops. You can hear the motor trying to move the window. But then you try to close the window, the motor tries to lift the window but then the window slips and drops its height a bit. Hit the "Up" button again and the same motor noise and the window drops down. After attempting to close the window several times, the motor will engage and close the window completely.
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Old Jan 16, 2019 | 09:11 AM
  #18  
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Originally Posted by ritches
I have an issue with my front passenger window. When opening it up, the window opens a bit and then stops. You can hear the motor trying to move the window. But then you try to close the window, the motor tries to lift the window but then the window slips and drops its height a bit. Hit the "Up" button again and the same motor noise and the window drops down. After attempting to close the window several times, the motor will engage and close the window completely.
Sounds like a dealer issue. Take it to them ASAP
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Old Jan 16, 2019 | 10:21 AM
  #19  
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Originally Posted by Stew4HD
Sounds like a dealer issue. Take it to them ASAP
I probably should. Sooner than later. Will do. Thank you. =)
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Old Jan 17, 2019 | 09:41 AM
  #20  
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Minor issues for me, mainly the same small stuff others have mentioned i.e. dash rattle, infotainment glitches.
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Old Jan 19, 2019 | 04:26 PM
  #21  
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It will be interesting to see what the responses to the 2020 model year are. 50/50 doesn't seem too inspiring but hopefully Acura fixes all of the issues before the new model year is released.
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Old Jan 21, 2019 | 03:38 PM
  #22  
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Originally Posted by maria1
I have occasional brake squeal and have had a black infotainment screen twice now when using the app to start the car. so minor issues. Its a great car.
I have the same two issues, only my screen only went black once. It is a great car and definitely very minor issues.
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Old Jan 21, 2019 | 04:09 PM
  #23  
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- Brake noise that all people have..
- brake pedal that return to it position slowly when I release it (really annoying me)
- some plastic rattle noise when I drive, I found out that the steering wheel air bag cover (horn) is the source of my plastic rattle.
- had a door panel not clipped correctly, turn out that a wire was not running at the good place (assembly Quality control.... ?!?!?)
- some stitching on the steering wheel leather that are not well done, someone else here had the same issue. I don't bother with that but my car have it.
- info-system have crash 2 time since I have the car. 1 was a complete frozen screen, I even shut the car off and music keep playing even I was out. and the other problem happen once, music was stuck on SiriusXM event I try to change to FM or USB, nothing change.

I have 1000km on my car, I'm very satisfied with the overall and I keep thinking that my choice of this car is the best compare to other brand. I'm happy even If have have some problems and I know that I will do anything to have them fixed to my satisfaction.
No hesitation, I recommend that car.
Perfect world does not exist. It's like a women, even she is sexy, she have some problems that you find out later and you need to deal with it
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Old Aug 6, 2019 | 04:51 PM
  #24  
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Any updates? Looks like most of the "issues" have not been fixed by Acura after about a year. Would you still buy the RDX knowing the issues would not have been fixed a year later?
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Old Aug 6, 2019 | 04:58 PM
  #25  
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No issues.
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Old Aug 6, 2019 | 05:01 PM
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Originally Posted by skarface
... Would you still buy the RDX knowing the issues would not have been fixed a year later?
Absolutely! Considering I am not having any real issues.
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Old Aug 6, 2019 | 05:10 PM
  #27  
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I'm a bit disappointed with the way Acura has (not) handled the whistling issue with my car. But I still think if I was in the same situation, a year ago, the Acura would still have been my best bet.
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Old Aug 6, 2019 | 06:24 PM
  #28  
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1. Jerky transmission. Has gotten better over time. It used to be a near deal-breaker. Now it's a minor annoyance. Still bugs me though.
2. Throttle hesitation after slowing. Not sure if this is a defect or universal/design.
3. Rattle in the passenger headrest. I figured out that i can push in the plastic connector and it fixes it for like a month at a time.
4. Soft brakes (but this appears to be by design?)
5. Infotainment issues that pretty much all got resolved on the first OTA update.
6. Front passenger door doesn't close as easily as the other doors. Will bring up at first oil change.
7. Steering wheel stitching (i wouldn't bother with this but it's been mentioned above, so i'll throw it in too). One of the stitched gaps is tighter than the other.
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Old Aug 6, 2019 | 06:52 PM
  #29  
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Originally Posted by ackmonal
...
4. Soft brakes (but this appears to be by design?)
....
There is a TSB (19-022) to resolve this. See the 2019 TSB section. 2019 TSBs

Last edited by JB in AZ; Aug 6, 2019 at 06:55 PM.
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Old Aug 6, 2019 | 08:04 PM
  #30  
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I have had 2 issues, The infotainment screen being stuck on the disclaimer page 4 times and a rattle from the back which turned out to be the rear seat latch and was fixed under warranty. Other than these issues, the car is a blast!
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Old Aug 6, 2019 | 08:15 PM
  #31  
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We’ve only had our ’20 ASPEC for a week and no issues so far. Keeping my fingers crossed!
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Old Aug 6, 2019 | 08:21 PM
  #32  
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2019 Platinum Elite (Advanced SH-AWD) - minor issues
  • throttle hesitation after braking at low to moderate speeds
  • navigation turn direction out of sync on HUD (D.1.1.2)
  • handsfree kick to open/close tailgate finicky
  • keyless entry doesn't always work
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Old Aug 7, 2019 | 06:17 AM
  #33  
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Originally Posted by catalytic_ca
2019 Platinum Elite (Advanced SH-AWD) - minor issues
  • throttle hesitation after braking at low to moderate speeds
  • navigation turn direction out of sync on HUD (D.1.1.2)
  • handsfree kick to open/close tailgate finicky
  • keyless entry doesn't always work
Sadly, these are the "normal" issues many have seen.

The transmission issue is the worst, in my opinion. That hesitation slow roll to acceleration hesitation makes me nuts sometimes and is really the thing I most dislike about the RDX. I am trying hard to just deal with it because I got rid of the '15 TLX SH-AWD with the ZF9 I had over the same issues (harsh shifting and that damned hesitation).
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Old Aug 7, 2019 | 06:32 AM
  #34  
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2019 RDX Base FWD w/ 7k miles - few minor issues here and there

1. Brake Squeal - Awaiting for official recall
2. Random Infotainment problems - Pull Audio fuse #37 (15A) when system freezes
3. Suspension noise - Front struts replaced: noise reduced, but still there
4. Small paint defect - Fixed by dealership
5. Random transmission jerkiness (unusual)
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Old Aug 7, 2019 | 07:06 AM
  #35  
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From: NY Panhadle ©
  • Camera system failure from Day 1. Fixed in first visit to the dealer.
  • Rattle in dash right by the HUD. I don't think I can live with it and I shouldn't have to. We'll see in next visit.
  • While I occasionally get the hesitation, more of a problem for me is the over-sensitivity of the throttle. It jumps from a standing start. I think both can be remedied by software, since everything is drive-by-wire.
  • No major infotainment issues. An occasional glitch is all.
  • Nav system sucks. That's just the way it is.
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