Incident Icons 2014 - 2018 NAV missing
#1
Racer
Thread Starter
Incident Icons 2014 - 2018 NAV missing
I suspect this affects every one with a late MDX and NAV. Traffic Incident icons are missing on the map. Traffic is there in color but incidents never come up on my 2015. Did not come up on my 2014 either. Have Acura Link and it is active. Phone calls to Acura have not resolved it. If you have a late MDX and no traffic icons post here and let Acura Link know. Maybe if enough of us call (hit Acura Care overhead button) maybe they will figure out why not. They advertise the feature and we paid for it in the price of the car. So far on MDX other forum no one has been able to find a traffic icon ever on their NAV. I am still waiting for someone in USA to say hey it works on mine and here is how. Dealer said have to have XM but since 2014 on MDX Acura says no - it is part of Acura link. A MDX owner with NAV and XM/Sirius said they didn't fix it for him. We need traffic incident icons for the traffic feature to be worthwhile.
Last edited by merlin the wrench; 01-18-2018 at 02:56 PM.
#2
they show in my 2018
there is a setting to display icons or not
there is a setting to display icons or not
#3
Racer
Thread Starter
mine says show icons "all". Traffic colors show but icons for TRAFFIC INCIDENTS (Accidents) never do. Standard map icons show like ATM's, gas stations, exits etc if I turn them on. Also has 2018 update disk
#5
Racer
Thread Starter
I have heard from a Canadian owner who gets incidents. He upgraded to a dealer installed 4LTE module upgrade instead of the original CDMA. There was another post somewhere I found thru Google of another Canadian owner who had trouble with NAV which then began working when Acura upgraded it to 4LTE. CDMA is pretty much gone in most of Canada and on its way out here soon. I am hoping this doesn't turn into a you have to upgrade to 4LTE module in the electronics instead of the CDMA it came with. Frankly I do not know what a 2014 or 2015 US MDX SH-AWD Tech package uses for a data connection as to the NAV unit,
#6
Racer
Thread Starter
So they do listen. We are headed home tonight and for the first time since May 2017 as traffic slows on the freeway an incident pops up. Our calls and posts caused something. Incidents show as of tonight. The list still showed congestion about 5 or 6 times before we could scroll down to the incident - we were only 1.2 miles from it so it should have been near the top but we are making headway. Hallelujah. Thank you Acura staff.
#7
wait - I don't see how this suddenly happened without a software update to your car unless it was a central system change. You say first time since May 2017 - I thought you have a 2014 or 2015 MDX
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#8
You can just yank the side panel off by the driver's right leg. The telematics unit is mounted to the back of the panel. Check the part # to see if it's a CDMA or an LTE unit. I would think (bope) that with CDMA out in Canada and soon to be out in the States (?), that Acura would be putting LTE units in any of the newer model years.
#9
Racer
Thread Starter
You say first time since May 2017 - I thought you have a 2014 or 2015 MDX
Last edited by merlin the wrench; 01-23-2018 at 11:23 AM.
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