fxcarden

Today I noticed the side trim on my '11 windshield is coming loose. I called the dealer and they said this has been happening on '09, '10 and '11 and is a well known problem.

3 model years with the same problem ?. WTF ?

I know it's a small problem (unless the thing comes flying off at highway speed and hits the car behind you) but....jeeez !

My question to you guys is has this happened to a lot of you ?.

ed_423

never happened to me, knock on wood. but one of my friend happened to him like 2 times. come on acura wtf are u guys doing...

PyroDave

yea its a TSB. i wanted to get it fixed prior to it happening, seemed unsafe to leave it until it flies off, i was told that it was a no go... you can try asking your dealer

fxcarden

I went to my dealer and the service guy ordered the part (10 days to get it) and told me it is fairly common. So much for solid build. The things are held in place by 3m sticky tape. Who the @!#$% designs something like that ?. " I demand an investigation "

mrstak

iTrader: (1)

Happened to me. They "fixed" it once only to drive the car up to me and the thing is still crazy loose. So they kept it again and the next time I saw it, it was fixed. Been a couple months and never came loose again.

HeavyDuty

Mine pulled away a little bit on the right side while washing it. They replaced them both. You need a good, dry, hot day for the adhesive to set up good. No problems after that, didn't really irritate me that much, IIRC.

TSXV6Guy

you need to glue it yourself with this: http://3mcollision.com/3m-black-supe...3602-4250.html
Most dealerships do not have it so they use silicone or other stuff which will not last.

fxcarden

I asked the guy at the dealer why couldn't they just glue the POS, and he said they needed to replace it. Oh well......it's THEIR money.

TSXV6Guy

^^ yeah normally it's a clip-on part, so if the clips and tight and the part is new, then it's ok. Once you remove the molting, you almost certainly brake one or more of the plastic part where the metal clips engage, so hence you wither glue it (what I did...) or you order a new one. Best is a new one...

OTOH, Sometimes though, the think shears against the clips and makes noise inside the car, so... the glue will address that issue as well

HMA Quality Engineer

I am a QA engineer at the Lincoln, AL plant. I am currently investigating this issue for the Odyssey. Both vehicles use the same method to secure the windshield garnish. If this issue has happened to you can you describe the condition of the melt clips? Were they broken or missing? Pictures would be great if you still have the garnish off. The melt clips are the four blue clips that the windshield garnish snaps into.

FYI, I don't recommend removing your garnish for anything other than a windshield replacement. I always break at least two melt clips when removing the garnish new. Usually break all four when the vehicle is a few years old.

opboarding

I got mine reglued or whatever they did around Christmas. I remember the metal pieces you can see in the picture look like they came unglued. I think one of the lower clips a plastic piece holding it in broke. I didn't look at it too closely, so sorry if my description doesn't make sense.

TSXV6Guy

My "melt clips" were OK, not broken. I had to take the trim off to address a "tic-tic" noise. I finally pinpointed the noise to one of the melt clips that was shearing against the A-pillar paint when the car was in movement. I ended up gluing the whole thing back (including solidifying the melt clips with generous amount of 3M weatherstrip adhesive). Noise was gone and trim is still properly secured.

cdbmo

I just had mine in to have the driver's side windshield trim for the fourth time. The first two times the piece detached from the car; the next time it made the "tic-tic" noise anytime the wind blew.

The fourth time was the day after they repaired it for the third time - the install was botched so bad that the piece didn't seat properly and made a nice high pitched whistle anytime I exceeded 60 mph. My dealer did not see my best side that day.

If there is a number 5, Acura corporate is going to hear about it loud and clear.

mellostack

GodDAMN u be driving like a maniac if u replaced this part about 4 times already

dudester7

After having my fender repainted (due to an object falling on my fender) the body shop broke the plastic trim piece that the metal clips grab. Luckily the dealer fixed it. No problems so far....

sonnytris

My 2010 TSX V6 (62000miles)had the same problem and I glued it for about 6 months but now it flew off??? Have gotten a new one with the new clips all 8 of them for both sides? BUT
1. do I need to take it to a glass repairman for him to remove the windshield to reinstall the clips ?
2. Should he use the 3M black weatherstrip model 03602 and add to clips prior to putting the new garnish back on?
3. can I just replace the one side that is missing the garnish? or do I need to do both
Thanks for any info on me having this done
Sonny

opboarding

Take it to the dealership and have them tell you exactly what needs to be done?

WiggsNuke

Got the notice about this in the mail a couple months ago. Still need to get into the dealership to get it fixed.

m13

This just happened to me. The driver's side trim on my '12 wagon separated overnight, a few inches from the top. Going to the dealer on Wednesday to have them fix it.

cris_crozz

f*ck. the passenger side on mine came off while i was drying off the car with a chammy/chamois. can't put it back. what glue works best for this?

biggamejk

Honda Australia has advised all its dealer service centres to fix this at zero cost. I didn't even know about this issue until the service person advised me that they will fix it free of charge as it is a known issue.

cris_crozz

That would be awesome if we have that here in the US too. good for ya mate!

cris_crozz

Can you help me with the steps you did to successfully secure them in again? Thanks

GrigioTSX10

My windshield got broke from flying debris, and Safelite broke both of my clips. They replaced them, but it took them a week to get the parts. I've since traded my car, but never had any problems of the pieces coming off. However, wind noise was markedly increased with the AM glass installed.

Gpkrepo

I just picked up my brand new 2013 TSX last week. The car now has 243 miles on it and after washing it for the very first time , while drying the car I noticed the same exact problem... The left side windshield trim sticking out... Pretty sure it's a broken clip. Really don't want to drive to the acura dealer just for this... Looks like I'm not the only one though.

TSXV6Guy

Late reply... Pretty much simply glued the pieces together using 3M weatherstripping adhesive (Note: I recently found that there is a better adhesive: 3M trim adhesive which will hold better in this case).

In any case, just clean the parts really well with alcohol, put adhesive on both the clip areas and the spots on the molding that will be mating to the clips, press together and tape it so that it does not move. Let stand overnight.
It's been 3 years and it's still there.

cris_crozz

It's cool man, actually you did reply to my private message and i've taken care of the issue since then. I did use the 3M weatherstrip adhesive since i already bought it before i even got to your PM reply. And so far so good. Thanks for the help

V-tecAc

So if my car is off warranty (80k miles and bought at an infinity dealer) and has this issue on both sides of my windshield. What would you guys recommend i do? Try to glues it myself?
Mine are just separated at the top of the molding
looks crappy and has been bothering me for like 2 years
it just recently got worse with this winter i think
thanks guys

ceb

What year is your car? While the TSB is silent on "out of warranty " handling, if an Acura dealer is handy, it certainly can't hurt to drive by and ask. Have a copy of the TSB with you and ask if they will correct the defect under the TSB at no charge to you.

I assume you intend to use that dealership for servicing in the future. That might be an incentive for them to go to bat for you with Acura.

opboarding

The dealership just ended up putting a ton of foamy glue under the moldings to keep them down. I got my windshield replaced recently and he provided me with NEW trim pieces. Within about a month one side broke and started coming off the exact same way so just siliconed it down myself. Then that slowly came undone so I said screw it and used JB weld.

These trim pieces are the worst.

V-tecAc

Well unique situation,
there is the infiiti dealership that i bough the car from
then there is my local acura dealership that my dad has bought cars from since early 90s, this is where i service my car for routine oil checks.
So where can i get this tsb print out? That site with all the links i found but cant get them to work

Lifesreality

Found two TSB that mentions the problem;

WINDSHIELD SIDE TRIM RETAINER IS LOOSE OR BROKEN
TECHNICAL SERVICE BULLETIN
Reference Number(s): 09-030, Date of Issue: October 14, 2010
Superceded Bulletin(s): 09-030, Date of Issue: March 26, 2010
REVISION SUMMARY
In Applies To and under PARTS INFORMATION and REPAIR PROCEDURE, the RL and TSX were added.
Under REQUIRED MATERIALS, the adhesive applicator was changed.
BACKGROUND
When removing the windshield side trim, one or more of the retainers bonded to the body are damaged or come
off.
CORRECTIVE ACTION
Replace any damaged or loose windshield side trim retainers.
PARTS INFORMATION
RL:
Left Side Trim Retainer: P/N 91573-SJA-305
Right Side Trim Retainer: P/N 91574-SJA-305
TSX (2004-08 Models):
Left Side Trim Retainer: P/N 91570-SDC-305
Right Side Trim Retainer: P/N 91571-SDC-305
TSX (2009-10 Models):
Left Side Trim Retainer: P/N 91573-TL2-305
Right Side Trim Retainer: P/N 91574-TL2-305
ACURA: 2005-10 RL; 2004-10 TSX; 2010 ZDX
CATEGORY: Body
APPLIES TO: 2005-10 RL - ALL; 2004-10 TSX - ALL; 2010 ZDX - ALL
NOTE: (Supersedes 09-030, dated March 26, 2010)
2009 Acura TSX
WINDSHIELD SIDE TRIM RETAINER IS LOOSE OR BROKEN