poor front grill / bumper fit problem -- dealer can't or will not fix
#1
poor front grill / bumper fit problem -- dealer can't or will not fix
I had to get the front black plastic grill on my '09 TSX replaced (It was broken; I assume a rock hit hit). The dealer took off the front bumper to replace the part. Now there is a large gap (around 1/8th of an inch in parts) between the lower part of the chrome surrounding the black plastic grill, and the body-coloured bumper. When I picked up the car I complained to the service manager about the large gap, as it looks pretty crappy in my opinion. He had me bring in the car on another day to see if they could fix the problem.When I came to pick up the car a second time the gap was still there; the service manager said they tried but could not eliminate the gap.
My question: Has anyone else run into this problem? Was the service manager BSing me? Is there a "trick" to getting the front bumper to fit properly when re-attaching it, so no gap exists? I assume there is, as there are no gaps on cars leaving the factory.
I would like to reference any pertinent information when I ask Honda Canada to cover the cost of taking it to another dealer to properly fix the problem.
Thanks!
My question: Has anyone else run into this problem? Was the service manager BSing me? Is there a "trick" to getting the front bumper to fit properly when re-attaching it, so no gap exists? I assume there is, as there are no gaps on cars leaving the factory.
I would like to reference any pertinent information when I ask Honda Canada to cover the cost of taking it to another dealer to properly fix the problem.
Thanks!
#2
Further to my note above .. unfortunately I don't have a picture to post.
However, here is an example of painted grill car with the same problem, except its gap is not nearly as wide as mine.
However, here is an example of painted grill car with the same problem, except its gap is not nearly as wide as mine.
#3
Racer
Join Date: Feb 2009
Location: Vacaville, CA
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I think I remember someone (derwood i believe) telling me to be careful and make sure that all of the little clips get connected (when my bf installed my sport bumper), otherwise you risked a big gap.
#4
Yes that is true. When I installed my new grille the first time, I did not do it properly and I had a very large gap. Here are some crappy phone pics from half a year ago. (good thing I decided to take some pics of it haha)
hope this helps some how
hope this helps some how
#5
Three Wheelin'
That was a picture from Acura of Reno.
If I recalled correctly, Darren mentioned something about the clips not installed properly by the dealer, hence the large gap. (He installed the aero package himself).
If I recalled correctly, Darren mentioned something about the clips not installed properly by the dealer, hence the large gap. (He installed the aero package himself).
#6
Three Wheelin'
Here's the thread https://acurazine.com/forums/2g-tsx-2009-2014-143/acura-reno-showroom-tsx-694132/
DerwoodEE said "They didn't get the prongs in correctly when reinstalling the grill, that's why there's a slight gap on the bottom part of it. I almost did that when I installed my Aero bumper too. And the color looks slightly off."
DerwoodEE said "They didn't get the prongs in correctly when reinstalling the grill, that's why there's a slight gap on the bottom part of it. I almost did that when I installed my Aero bumper too. And the color looks slightly off."
#7
Burning Brakes
Join Date: Oct 2008
Location: Charlotte, NC
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Everyone above is correct. I've mentioned this numerous times in other threads.
The grill is somewhat tricky to get back in place on the bumper. There are tiny clips that line the bottom of the grill that latch onto a little lip of the bumper. If you don't get it to latch, you end up having the gap that you speak of. Your dealer is full of shit and they're just being too lazy to realize they're not getting the clips to latch correctly. I found this problem initially because I installed the Aero kit myself and noticed it right away when I put the grill on the bumper before I installed the bumper back on the car, luckily I was able to fix it right away.
If I were you, I'd just pull the bumper off yourself and fix it rather than letting the dealer BS you any further. It's pretty easy to do, I can get the bumper off in about 10 mins now.
The grill is somewhat tricky to get back in place on the bumper. There are tiny clips that line the bottom of the grill that latch onto a little lip of the bumper. If you don't get it to latch, you end up having the gap that you speak of. Your dealer is full of shit and they're just being too lazy to realize they're not getting the clips to latch correctly. I found this problem initially because I installed the Aero kit myself and noticed it right away when I put the grill on the bumper before I installed the bumper back on the car, luckily I was able to fix it right away.
If I were you, I'd just pull the bumper off yourself and fix it rather than letting the dealer BS you any further. It's pretty easy to do, I can get the bumper off in about 10 mins now.
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