Dealer does Right by Customer

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Old May 13, 2011 | 02:21 PM
  #1  
Professor's Avatar
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From: Cochabamba, Bolivia
Dealer does Right by Customer

On 14 April 2011, I bought a white on black TSX V6 Tech package out of state. The paperwork was signed, but there must have been some irregularities in the paperwork.

I got new paperwork in May (a few days before the first payment). 1) The new payment was lowered, 2) they sent a check for $300 for my SC sales tax, and 3) they paid the first payment for May since the paperwork was so late. They FedEx everything overnight.

Go to Appletree Acura if you are within driving distance on Asheville, North Carolina.
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Old May 13, 2011 | 02:41 PM
  #2  
defconskylude's Avatar
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From: Thousand Oaks, CA
Originally Posted by Professor
On 14 April 2011, I bought a white on black TSX V6 Tech package out of state. The paperwork was signed, but there must have been some irregularities in the paperwork.

I got new paperwork in May (a few days before the first payment). 1) The new payment was lowered, 2) they sent a check for $300 for my SC sales tax, and 3) they paid the first payment for May since the paperwork was so late. They FedEx everything overnight.

Go to Appletree Acura if you are within driving distance on Asheville, North Carolina.
i had the same issue where the paperwork was late. dealer paid for April's payment and called me to pay them back.

i wouldnt be surprised if they called you to pay back for May's payment.
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Old May 13, 2011 | 02:55 PM
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From: Cochabamba, Bolivia
I recorded the call and their CFO said they would pay for it out of their proceeds.

Pretty good deal... $36211 with assessories minus another $300 minus another $407.

So good I bought some side body molding from Delray Acura today at $150 to toss on the car.
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Old May 13, 2011 | 03:11 PM
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hmm interesting, never heard of a dealer stepping up without even being asked too
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Old May 13, 2011 | 07:54 PM
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From: Northern Virginia
I had to sign a paper stating that if the dealer had to make the first payment I would reimburse them...I like your deal much better!
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