Sorry guys but I am going to vent here. Listen to my story that happened today:

I went to "Professional Sound & Security" today in Jersey City, NJ to get my PIAA 1700x fixed since I bought it there. One of the bulb was not working so I told the manager to take a look at it to see what can be done. So he told one of his employee (who looked like he doesn't know his left from his right) to take a look at my light.

Mind you, I have never touch the PIAAs until I noticed that one wasn't working. All I did was look at it and tapped it to see if maybe it was loose but it wasn't. The casing were still new because I never touched it. So back to the story...

As the guy was working on my car, the manager and I went back inside. After about 20 minutes the manager came to me and said that he is going to have to order the bulb and that to call him tomorrow. So I thought nothing of it and left. I was driving for about 5 minutes when my wife wanted to stop by a store to buy something to drink. As I was waiting for my wife to get back, something told me to check the lights that the guy was working on. To my ****ing surpise, one of the casing on the PIAA was broken where the screw was and the other screw was missing. And on the other casing, both of the screws were only in halfway. The damn thing was about to fall off. Remember, I have never touched these before.

So I drove back and confronted the guy that was working on my lights. Of course he was acting dumb and stupid and like he doesn't know what the **** I was talking about. Then the manager came and I explained the story to him. He looked at the broken casing and said that the guy was not working on that one. SO WHO THE **** DID???? Did it just break by itself. I don't think so. Then he had the nerve to tell me that it looked like someone was trying to break it with a screwdriver before I brought it in. Then he tells me that I was trying to get a free case out of him and giving him a bullshit story. I almost flipped the **** out. I was so ****ing mad that I told him forget about fixing the broken light and just give me a new case for it. This went on for a good 30 minutes. So he finally agree to get a case for me but adamantly denied that the guy did not do it. You should see that ****ing guy's face when I approached him. He didn't have the nerve to look at me in my eyes. You know when you are guilty if you don't look at people in their eyes.

The whole point is that he lost a valuable customer because I even bought rims/tires from him this past summer and I was planning to buy more stuff from him. He can KISS MY ASS now after this shit.

DO NOT GO TO "Professional Sound & Security", they will screw you over big time if anything goes wrong. And if you do, just be careful. Check everything first and make sure you check it again when it is done.

Sorry for the long post but I really had to vent.

 

sorry guy that sucks...
i hate people like that...
last summer some punk lot boy dented my car at the dealership and denied it...
but the sales manager knew me so it was all good...

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1996 2.5 TL Dark Green
HKS Powerflow, HKS Fuel Pressure Regulator, Sebring Exhaust, Jacobs Pro Street, Apex-i AFC, Jet ECU, Powerslot Rotors, Axxis Metal Master Pads, PIAA 1100x, Clarion 9255, Tube Driver Amps, Boston Pro 10's (2) , CD Technologies 6-4-2, Clarion MVA6491 (3), Valentine 1, Cliford Avant Guard 4, Monster Capacitors (2), Jacobs Accuvolt, Trunk, Underdash and Underbody Neons
No nav yet but soon!!!

 

Is there some kind of consumer agency where you can file a complaint, maybe they have had complaints before?? I would aleast file some sort of complaint so they atleast have a record....Good luck!

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tann@808-'00 TL
non-Navi(Doesn't work in Hawaii)

Factory body kit & Wing, 19" Racing Hart C-5's,
Nitto 555's, CompTech Springs, CompTech Exhaust,
CompTech Headers, Inspire Taillights,
AEM CAI, Alpine 8080, TL rear door handles in front,
5% + 30% tints,30% front windshield.
tann@pixi.com

 

The best way to get these guys is to put out some money and put it out on the local newspaper about what kind of service you recieved.
It shouldn't be that expensive to do and it would hurt their business considerably.

If not, hire some bum to hold up a sign on the store's street that this place rip's you off. That way your helping a poor guy out for a meal and you expressing you freedom of speech.

hahahahaha!

my 2 cents

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'00 Acura 3.2TL Laguna Green
V1
no mods yet, but it's coming...

 

Why don't we start a new section in the forum for complaints against specific dealers and other services which have negligent and/or unfair.

 

Over 90% of "aftermarket accessory" stores in NJ are sketchy. Just be careful & **** them.

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My very own "Honda Inspire"

 

Man, sorry to hear that buddy. I hate people like that. You know I'll never go there now. Don't even know where it's at in the first place. I'll also post this in other forums too.

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2001 Acura 3.2TL w/ Navi Black ext. Ebony int., Sunroof Visor,
35% Smoke Metallic Tint, Burlwood Shiftknob, Alpine CHM-S620 6-disc cd-changer and more to come!

Not installed yet, building custom sub box,
JL Audio 12w6 Sub. & Audiobahn A1800E Amp.

 

you should file a complaint with the Better Business Bureau AND the NJ Atorney General in the form of a consumer complaint.

 

Thanks for all the support guys.

 

Sorry to hear that. Send a letter to BBB and CC that store.

 

I say drive by with a bbgun and take out his windows.

I think its a good idea to have a complaint section on this board so we can post complaints. We can also tell the people providing the crappy service that they're going to lose business if they don't treat you right.



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2001 Acura 3.2TL with Nav
Satin Silver Metallic
Factory Rear Wing Spoiler

 

I do not know about NJ, but here in Colorado we can take consumer problems to the local news station like channel 7 where they do consumer investigations. If they get a story they really like, they will put the business in question on t.v. They will go down and do interviews with the staff and basically plaster the business all over the news for everyone to see just how crappy they are.

This is kind of extreme, but if you want to expose the fraud and crappy customer relations of this business, then this would be a really good way to do it.

Good luck with everything.

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"Man thinks that, they own things And man sits high upon thrones
When you die tell me what the fvck you own
When your skin, flesh, and bones find a permanent home
As food for worms or fossils trapped in stone."

 

Mark S. Herr, Director
Office of the Director
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, New Jersey 07102
Telephone: 973-504-6200
Fax: 973-648-3538
TDD: 973-504-6588 E-Mail:
AskConsumerAffairs@oag.lps.state.nj.us

Better Business Bureau
400 Lanidex Plaza
Parsippany, NJ 07054-2797

State of New Jersey
Dept. Of Law & Public Safety
Division of Consumer Affairs
P.O. Box 45025
Newark, NJ 07101

Need more? I got 'em!

 

BlackShadow watch out man. there are so manu F**&ing @$$oles in NJ. They try to rip you off and have the nerve to tell you that u in turn try to rip him off.
I would never ever go to that store. Why don't you try some other shops some place other than JC or Newark and the like. I know that action tire on rt 46 is pretty good.
check em out.

 

Why doncha just go to Streeteffectz?
Ed

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Acura-TL.com - Forum Moderator

'99 TL Satin Silver/Ebony, Non/Nav, Comptech lowered, Comptech Air Filter Element, Inspire Tails, AEM Brake Pads all around, Comptech Axle Back Exhaust, "Guy Smiley" doll on the dash as my Co-driver...

Pics of my TL
Pics of my Miata! Wadya think?