warranty work results
#1
Three Wheelin'
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warranty work results
ok, today (after the lovely ticket, damnit) i went to the dealer (acura of pleasanton) to get oil change and also some warranty work done. here's the outcome.
warpped rotors - they found warpped rotors on my car and all they could do was to resurfaced it, which is not what i wanted but it'd be tough to have them replaced it anyway... he said when i brake really hard the rotor will get hot and easily warpped. i was like i never really brake that hard (and i have never used my abs at all...) but he said it's the only cause. then i said no matter what a warpped rotor at 10k miles seem to be ridiculous, and that i am a member here and i have seen A LOT OF people getting their TLS rotors fixed under 10k miles. he said he has never seen it before and the second lowest mileage customer he has dealt with had 25k miles... i basically lost patience at him and guess i will just have to go back when it warp again...
seat belt squeaking - they couldn't duplicate the problem. great...... well at least they added more lubricant to it and it didn't squeak on my way home
moonroof rattling - finally they agreed that they found the problem and put on the tape thing and also TONS of lubricant. i still can't find where they put the tape on but when i open up the sunroof i can see lubs everywhere.... but it does help as i didn't hear anything at all on my way home.
so here's what i did today, got a ticket, went to dealer 30 miles away and got stuff done. they do have great service though, very nice people and very polite. and afterall at least i got a 01 tl as a loaner (though both me and my gf think that the car is not as comfortable as mine and the seats were just weird).
warpped rotors - they found warpped rotors on my car and all they could do was to resurfaced it, which is not what i wanted but it'd be tough to have them replaced it anyway... he said when i brake really hard the rotor will get hot and easily warpped. i was like i never really brake that hard (and i have never used my abs at all...) but he said it's the only cause. then i said no matter what a warpped rotor at 10k miles seem to be ridiculous, and that i am a member here and i have seen A LOT OF people getting their TLS rotors fixed under 10k miles. he said he has never seen it before and the second lowest mileage customer he has dealt with had 25k miles... i basically lost patience at him and guess i will just have to go back when it warp again...
seat belt squeaking - they couldn't duplicate the problem. great...... well at least they added more lubricant to it and it didn't squeak on my way home
moonroof rattling - finally they agreed that they found the problem and put on the tape thing and also TONS of lubricant. i still can't find where they put the tape on but when i open up the sunroof i can see lubs everywhere.... but it does help as i didn't hear anything at all on my way home.
so here's what i did today, got a ticket, went to dealer 30 miles away and got stuff done. they do have great service though, very nice people and very polite. and afterall at least i got a 01 tl as a loaner (though both me and my gf think that the car is not as comfortable as mine and the seats were just weird).
#2
Shogun Assassin
When I had the '00 TL, my rotors got warped at around 7000 miles. The dealer resurfaced them and they were fine afterwards. Do you want new rotors that badly?
#3
Advocatus Diaboli
How can I find out if I have warped rotors ? Is it something I should feel when i brake or is something only a dealer/mechanic can see? And is the end result of not getting it checked that my brakes will wear out? You guys are getting me nervous!
#5
Re: warranty work results
Originally posted by rominl
he said when i brake really hard the rotor will get hot and easily warpped. i was like i never really brake that hard (and i have never used my abs at all...) but he said it's the only cause.
he said when i brake really hard the rotor will get hot and easily warpped. i was like i never really brake that hard (and i have never used my abs at all...) but he said it's the only cause.
This is why you shouldn't wash a car with cold water when the rotors are still hot. The cold water itself doesn't really harm the rotors, but it causes the surface exposed to the water to cool rapidly while the area under the pad doesn't get any water and stays hot. That causes warping. That's why driving through a cold puddle on a winter day isn't the same thing--the wheel is in motion so the entire rotor gets wet and wiped by the pads (remember, pads are always touching the rotor, even when you are not braking), and warping is not an issue for everyday driving through puddles.
As for (2) uneven torqueing of lugs, if you don't have the wheel torqued evenly all the way around the rim, you can cause the wheel to "pull" against the spindle and it can warp the rotor. That's why a torque wrench and tightening lugs in a star-pattern is so important.
Lastly, (3) too hard of a compound of brake pad materials can cause premature wear on the rotor. The compound may further restrict the cooling of the surface area directly under the pad and contribute to warped rotors. Acura has a TSB on at least the 2002s with regards to the OEM pads being improper for our stock rotors and are a contributing factor to warped rotors.
moonroof rattling - finally they agreed that they found the problem and put on the tape thing and also TONS of lubricant. i still can't find where they put the tape on but when i open up the sunroof i can see lubs everywhere.... but it does help as i didn't hear anything at all on my way home.
#6
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Re: Re: warranty work results
Originally posted by pianoman41
Acura has a TSB on at least the 2002s with regards to the OEM pads being improper for our stock rotors and are a contributing factor to warped rotors.
Acura has a TSB on at least the 2002s with regards to the OEM pads being improper for our stock rotors and are a contributing factor to warped rotors.
#7
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Re: Re: Re: warranty work results
Originally posted by copland007
So should all 02 TLs be brought in and based on that TSB have the pads changed? Or is their policy based on an action-reaction where they will only change them only after the damage has been done?
So should all 02 TLs be brought in and based on that TSB have the pads changed? Or is their policy based on an action-reaction where they will only change them only after the damage has been done?
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#8
Shogun Assassin
Re: Re: Re: Re: warranty work results
Originally posted by rominl
and million thanks to pianoman41, your post was very informative
and million thanks to pianoman41, your post was very informative
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#9
Re: Re: Re: warranty work results
Originally posted by copland007
So should all 02 TLs be brought in and based on that TSB have the pads changed? Or is their policy based on an action-reaction where they will only change them only after the damage has been done?
So should all 02 TLs be brought in and based on that TSB have the pads changed? Or is their policy based on an action-reaction where they will only change them only after the damage has been done?
I think a lot of it (like other warranty issues) is all in how you ask. If you show up at the dealer *demanding* that your pads get changed because you know about a TSB, etc., they might be reluctant to do it. But if you call up and just voice your concern over the brake issue--say, if it would prevent future warping you'd be grateful if they could do something in advance like replacing the pads--you just may get your wish. Some dealers (like PAA) are better at this stuff than others.
And thanks guys for the compliments!
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