warranty issue...please help

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Old Jun 19, 2005 | 11:15 PM
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Lightbulb warranty issue...please help

Ok guys, my father in law buys salvage titles and rebuilds them....this is the first car i've worked with him on and therefore am keeping it 2003 TLS (looks new now) it is however salvaged.....i was reading in my warranty booklet and on page 10 on the right side it states this under the section

These Warranties Do Not Cover:

"Any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or that has been issued a "salvage" or similar title under any state's law. This exclusion does not apply to the Emissions Warranties, The Seat Belt Limited Warranty, The Replacement Parts Limited Warranty, or any recalls or other Campaigns."


So correct me if i'm wrong but if the exclusion does not apply then i still can get my oil jet kits and tranny recalls or campaigns done correct???

Maybe it's just wishful thinking, but I sure do hope
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Old Jun 19, 2005 | 11:34 PM
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I had checked on this before purchasing my current TL and FROM WHAT I REMEMBER, having a salvage or a rebuilt title voids ALL warranties out there. You might want to call up Acura Customer Care or something. I would think since Transmissions on our TL's is a VERY, VERY common problem and also a recall they SHOULD fix it for you. Keep us posted.
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Old Jun 19, 2005 | 11:40 PM
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See....i've heard the same (about them voiding everything) but now finding this i dont know how they can.....it clearly states "...this exclusion does not apply to...recalls or other campaigns"
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Old Jun 19, 2005 | 11:46 PM
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Best way to find out is to call your local Acura zone representative. Or ask your dealership.
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Old Jun 19, 2005 | 11:49 PM
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I really hope i'm right about this b/c i love the TL but ever since i heard about the tranny issue i've made myself worried sick, wishing I would have picked another car he rebuilds (last one was a 04 BMW 745Li doubt i could have gotten that one, but it would be worth a shot) so when i heard about this clause I got so freakin happy
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Old Jun 20, 2005 | 12:27 AM
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I believe that means you can get an oil jet kit because the recall calls for it, but not a tranny replacement - as the transmission warranty is voided.
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Old Jun 20, 2005 | 01:07 AM
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Originally Posted by 03CoupeV6
I believe that means you can get an oil jet kit because the recall calls for it, but not a tranny replacement - as the transmission warranty is voided.

yup. that's what i got when i read it. but try anyways, maybe you can pursaude them..
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Old Jun 20, 2005 | 01:49 AM
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just dont tell them lol, they dont check the Vin# right away
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Old Jun 20, 2005 | 01:57 AM
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Originally Posted by TeknoKing
just dont tell them lol, they dont check the Vin# right away
Oh, they will. Sooner or later, they have to clear the work with Acura, and the VIN is how they do it.
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Old Jun 20, 2005 | 02:01 AM
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by that time it will be too later and not his problem lol

its either that, or a law suit waiting to happend if tranny kicks into 2nd as you are going 80mph. He can call the Acura headquarters, and plead with them, they usually give in to the consumers' demands.
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Old Jun 20, 2005 | 05:33 AM
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From those words how do you gather oil jet or whatever....i gather whatever recall or campaign is out for the car...right???


I'm making calls tonite and will post later what the outcome was
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Old Jun 20, 2005 | 05:50 AM
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Well the recall on the transmissions for these cars indicates than an oil jet kit should be added to the transmission to provide extra lubrication to the second gear shaft to prevent over-heating, which leads to gear chipping, and could cause the transmission to lock-up resulting in a crash. It says if the transmission shows signs of heat damage upon inspection pre-oil jet kit, it should be replaced, but this is reportedly a very low number.

It DOES NOT specify a new transmission.

The new transmissions come from an extended warranty to 7 years/100,000 miles - but as the warranty booklet says, this does NOT apply to a car with a salvage title.

So you buy this car, and the transmission dies, it is your responsibility.

Edit: My advice to you is to not keep this car. The transmissions have fatal design flaws, and they are expensive to repair and replace. With it's salvage title, it will be your responsibility to replace the transmission out of pocket should it fail. And if you've searched around this board, lots of people have had more than one failure. If you happened to be an unlucky one, you could end up paying far more in transmission repairs for this salvaged TL-S than you would from just purchasing a clean-titled used vehicle that will have the warranty intact.
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Old Jun 20, 2005 | 08:12 AM
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No warranty on the tranny. Someone on the board had the same issue, salvage title and tried to get Acura to install a new tranny. They told him to go pound sand.
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Old Jun 20, 2005 | 11:13 AM
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ok, i'm not arguing just to argue, I just hearing warranty voided and not why, i need reasons...your right about the oil jet kit being apart of the recall, although in the recall statement it says that if discoloration has begun to take place then a new transmission would be installed

I believe you guys are right, I just need where it states this is the case, b/c as of right now the only proof one way or the other is that it states it does not include recalls
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Old Jun 20, 2005 | 11:29 AM
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A direct quote from the Acura site...

"These Warranties Do Not Cover...

Any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or that has been issued a "salvage" or similar title under any state's laws. This exclusion does not apply to the Emissions Warranties, the Seat Belt Limited Warranty, the Replacement Parts Limited Warranty, or any recalls or other campaigns."

The transmission problems are covered under a Warranty Extension, not a recall. Whether or not a salvaged car tranny would be covered would depend upon what Acura means by "other campaigns".

As others have said, the only way you will know is by directly asking Acura Customer ervice.
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Old Jun 20, 2005 | 12:30 PM
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I don't know -- this could be interesting now that I think about it.

Let's see here. The 3rd gear issue, which is what causes the majority of transmission failures, is NOT covered by a recall; only the warranty and extended warranty if your car is eligible (my car is not).

However, the 2nd gear issue IS covered by the recall, and the recall clearly states that if there is a heat discoloration indicating possible failure, then it will be replaced with a new one. If there is no heat discoloration, then it will receive an oil jet kit.

And according to the warranty disclaimer, salvaged cars are still eligible for recalls. Does this mean that your car could receive a new transmission under the recall if there is heat discoloration on your second gear? I don't know, but it sounds like it -- but I'm just speculating here.

Salvaged cars are exempt from warranty coverage because the extent of the damages that caused the car to be totalled/salvaged could and would affect other parts of the vehicle, and that is not Acura's responsiiblity to cover those problems. However, a recall is launched because there's a design/engineering fault of the part by the company -- in this case, the problem could and would have affected the car regardless of the fact the car has been salvaged. The government knows that people buy and fix up totalled cars, and that's why you can get a salvage title; cars with salvage titles still have a right to be repaired of to meet a safe condition if the problem originates from a design/engineering fault of the company.

Nonetheless, it's best to contact the the dealership, Acura corporate, or if you would like to get an unbiased answer, then call your State Attorney General, or the National Highway Traffic Safety Administration.
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Old Jun 20, 2005 | 02:29 PM
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I talked to everyone (and their mother) today about my situation....I am covered!!!! here's how and why

By law they must repair any and all recalls or Acura would be held responsible b/c the car would be deemed unsafe....here is why i would receive a new tranny if discoloration has taken place

"...THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE..."
~This is the recall issued by Honda Motor Company

They state in the recall if discoloration has begun then a new transmission would be replaced, so a new tranny is apart of the recall if circumstances are right


you dont know how happy I am that I can drive in peace now
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Old Jun 20, 2005 | 02:39 PM
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You confirmed this with Acura Customer Service?
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Old Jun 20, 2005 | 02:58 PM
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Originally Posted by Tyzing
I talked to everyone (and their mother) today about my situation....I am covered!!!! here's how and why

By law they must repair any and all recalls or Acura would be held responsible b/c the car would be deemed unsafe....here is why i would receive a new tranny if discoloration has taken place

"...THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE..."
~This is the recall issued by Honda Motor Company

They state in the recall if discoloration has begun then a new transmission would be replaced, so a new tranny is apart of the recall if circumstances are right


you dont know how happy I am that I can drive in peace now

here is the thing the tranny is NOT involved in a recall, it meerly has a 7year 100k extension that is now voided due to the title being salvged!. if the tranny dies YOU are responsible.

Dont go by OUR WORD! call Acura!!!!!!!!!!!!!!! they will tell you how it all works! and what is covered
BY PHONE
Monday through Friday, 6:00 AM to 5:00 PM Pacific Standard time at the toll-free number (800) 382-2238
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Old Jun 20, 2005 | 03:20 PM
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I DID!!!!!!

Now if the tranny dies for any other reason then what the recall it's up to me, in fact if anything on the car goes that is not covered by a recall then it's up to me
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Old Jun 20, 2005 | 04:44 PM
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You are missing what we're saying completely.

1. Yes you can get a transmission oil jet kit.
2. The chances of them replacing the tranny due to heat discoloration is very low.
3. The transmission warrany 7/100 is STILL void.
4. If it fails, you pay for it.
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Old Jun 20, 2005 | 04:46 PM
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Originally Posted by Tyzing

Now if the tranny dies for any other reason then what the recall it's up to me
RIGHT! And almost every one of them have failed because of the third gear clutch pack, something completely unrelated to the recall.

You're playing with fire with this TL-S, and you know what they say happens to people who play with fire....
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Old Jun 20, 2005 | 05:02 PM
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Originally Posted by 03CoupeV6
and you know what they say happens to people who play with fire....
they start forest fires?????
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Old Jun 20, 2005 | 05:04 PM
  #24  
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Haha I was actually hoping for a "they get burned" respose.
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Old Jun 20, 2005 | 10:49 PM
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trust me i went through it. if your 2nd gear doesnt chip or break. your assed out when it goes. most cases its thr 3rd gear clutch pack that cant hold up to the head and comes apart. so get in there and take a hammer to the 2nd gear or something then you will be covered
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Old Jun 20, 2005 | 11:31 PM
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point taken, it has already crossed my mind
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Old Jun 21, 2005 | 06:40 PM
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My interpretation is the same as 03v6 coupe. If they see discoloration on the inspection, they will replace it then and there. If they dont, its all on you. You could have it blow on the way home from the dealership and still not be covered.

Keep in mind, this oil jet kit does nothing for the main reason TL/Cl-S trannies were failing. This was for a different issue all together.
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Old Jun 21, 2005 | 06:54 PM
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Not only that, he could have it fail two or even three times, more than paying for a clean title used TL-S.
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Old Jun 21, 2005 | 09:51 PM
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well i'm in my 03 TL with only rear end damage for a little under 11k, so i'm willing to go through a tranny....I'm not worried, my father has a very good relationship with a near by Acura Dealer and it's one of those things where they dont have to cover it but they can
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Old Jun 21, 2005 | 09:53 PM
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my bro-in-laws salvage yard just got a 05 745Li BMW......it's sweet, nothing really wrong with it but a rear axle and needs air bags.....he's "asking" 23k
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Old Jun 21, 2005 | 10:54 PM
  #31  
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Okay, but you're doing this at your own risk. Tranny failures can happen more than once, and an Acura dealer can't "slip" you a new transmission. They cost Honda mucho dinero and they will investigate. So if you're okay paying $3K+ each time the transmission fails (and more than one failure isn't unheard of by any means) then you go right ahead.

Good luck to you.
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Old Jun 22, 2005 | 08:48 AM
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Originally Posted by Tyzing
well i'm in my 03 TL with only rear end damage for a little under 11k, so i'm willing to go through a tranny....I'm not worried, my father has a very good relationship with a near by Acura Dealer and it's one of those things where they dont have to cover it but they can
There you go. You got a hook-up.
Enjoy your TL
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Old Jun 23, 2005 | 12:19 PM
  #33  
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It's all good Tyzing

I could not resist. I called Acura Customer Service (800) 382-2238 and Honda Customer Service (800) 999-1009. You actually don't need a hook up to get your salvage title tranny replaced, if discoloration or damage is noticed on the second gear. This recall and any other recall is not voided due to a salvage title.

Enjoy your TL!
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Old Jun 23, 2005 | 10:20 PM
  #34  
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Originally Posted by drewwill
I could not resist. I called Acura Customer Service (800) 382-2238 and Honda Customer Service (800) 999-1009. You actually don't need a hook up to get your salvage title tranny replaced, if discoloration or damage is noticed on the second gear. This recall and any other recall is not voided due to a salvage title.

Enjoy your TL!

Thanks man, I said that earlier in the thread but it may have gone unheard...and i just reached a point to stop arguing with the other members....i understand where everyone is coming from though, everyone just wants whats best for all TL owners and what's best for their TL....so it's no big deal, but thanks for the support!
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Old Jun 23, 2005 | 11:08 PM
  #35  
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It's like neither of you pay any attention to what we're saying. Let me make this very clear:

1. The chances of them replacing your tranny on inspection of second gear = Very Low.
2. Failures due to second gear = Very Rare.


We were trying to help your avoid a costly mistake, but you obviously ignored our repeated warnings and have very little knowledge about the transmission issues with these vehicles. Acura recalled the transmission because there were isolated instances of the transmission locking up while driving due to the second gear overheating, chipping, and breaking.

Most failures occur because of the third gear clutch packs, which are weak - and you will not be getting a new transmission if this happens unless you pay for it.

Got it? I reiterate:

YOU are NOT covered for the MOST COMMON method of failure.

If you want to take that risk, it's up to you. But remember, when that first of what could be many four-figure bill is laid out in front of you, that well meaning members of Acurazine tried getting you to save your hard-earned money and purchase a TL-S with a warranty intact.
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Old Jun 24, 2005 | 02:51 AM
  #36  
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03CoupeV6 has provisioned a bang on analysis. However, provided that "relationship" with the dealer has the "appropriate characteristics" ( the dealer will make it a discoloration - 2nd gear problem, regardless of the actual transmission diagnostic) it appears the member will be covered for at lest one replacement.?
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Old Jun 24, 2005 | 03:17 AM
  #37  
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They have to send the transmission back to Acura so they can refurbish it (and they put a refurbished one in his)... it's very doubtful they can dupe Acura. This is costing them a fortune, and they'll most likely investigate.
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