cisgwaping

Hi Everyone,

So I just had the Excelerate 62A Mounts installed in my 03 TLS. After the shop installed the rear mount, the VSA light and the Exclamation point (tcs?) light stayed ON. Not sure if they are related. The shop told me they already checked everything, from connections to sensors and cannot find anything so they are saying that it has nothing to do with their installation. Now they want to have the dash board removed so they can check the electrical part - may be the wiring and check for shorts - Does this make sense though? I have not touched anything on the electrical parts of my car. They said I will have to pay 2-3 hours of labor because of this. Good thing is that if they cannot fix it from removing the dash, I will not have to pay them anything which to me is a good deal. Please advise. TIA

sammy95

Wonder if they stretched some wires in the back near the mount. Causing an open in the wiring.
Can they check to see what codes it has?

fsttyms1

Sounds like they unplugged something or damaged a wire during the install, especially if it didnt have an issue before you went in for the install. (the mounts wouldnt cause it) Id FIND a different shop. Do NOT let them remove the dash to try to figure this out.

Karanx7

iTrader: (2)

I wouldn't trust that shop. Changing the mounts have nothing to do with electrical connections, and they definitely don't change anything behind the dash. They must have been careless, I wouldn't trust them.

Also, I'd complain if they are charging you.

Excelerate

iTrader: (1)

Installation of motor mounts has nothing to do with the VSA. Bring it to a shop that has the actual equipment to determine why the lights are on. They likely damaged something or left something unplugged.

gold2003tl (90)

did they plug the vac lines to the old mounts? not sure if that would cause that problem. they might have tried to jack the engine up too high to avoid removing the brackets, and broke a few wires or even more stuff.

cisgwaping

So the VSA light are still on. They said they already did a reset and its still on. They also said that they tried to pull codes and none shows up. I do appreciate the concern on the shop but this place is one of the reputable places here in San Diego. I was in touch with the actual owner the whole time. I do see the possibility of stripping or having wires pulled but the owner already confirmed and looked at the car for hours to look for a loose connection or what so ever. If I lift the car, am I going to see the vac lines? Should I try to plug them? or that does not matter?

gold2003tl (90)

the stock oem mounts are hydraulic filled, and are vac assisted to provide variable dampening. as the engine revs up, vac increases and stiffens up the motor mounts. since the mounts have been replaced by solid poly filled mounts those vac lines are no longer used. they are small rubber tubes which have some metal lines along with them. they should run right to the bottom of the front and rear motor mounts, check to see if they have been plugged up since they are not being used, otherwise you will have a massive vac leak.

# 5 and $6 are the front and rear mounts respectively, see #13 and #14 for the corresponding vac lines.

if you are no longer using the lines, they can be ripped out and just plug the one larger line by the solenoid valve #11

cisgwaping

Alright, so I brought my car to a indep shop yesterday and they said they got a 97-01 or 01-97 (not sure which one comes first) which they said is a sensor. They implied that they will have to look at the engine bay. They will need the car for a couple of hours to find the culprit. Does that sound right?

sammy95

In the VSA system a 97 is a VSA-TCS Control Valve Actuator code. Hmm... There wasn't an 01 code. I could be wrong.

cisgwaping

just an update, so i brought my car to a different shop today, seems more legit. So what they found is a stripped/pulled wire under the sub-throttle body. Black wire has been pulled, they red wire has been stripped. The owner of the shop told me its gonna be 620 to buy a new subthrottle so he will attempt to repair it instead. He will take out the motor and solder new wire inside. He said he will charge me two hour labor for the whole thing so thats $200. What do you guys think? Also, I went to a junk yard, they do have that part used at $250. Expensive!!!

sammy95

eBay the thing, glad you found what's up. I normally charge two hours (105 per hour) for electrical troubleshooting. So the cost sounds right.

Excelerate

iTrader: (1)

Glad you found the problem. I would try searching local junkyards if you can.

Also, can we change the title of this thread? It obviously has nothing to do with our mounts.

fsttyms1

Done, Sorry i should have done that originally

cisgwaping

I apologize for the title - thanks for removing.

So I got my car back. Tech/owner was able to repair it. Had to take out the motor inside to take of the rubber which hides the contacts for the wires. Good new - VSA light is no longer there. The bad news - he called me earlier that he was able to fix it, but i took him more than 3 hours to repair so he charged me 3 hrs instead of the initial 2 hrs he told me. At that point, can't really argue so I paid $300. Im officially broke!

sammy95

Hey bro just noticed you were on the other thread, didn't realize you had the shake issue on top of the mounts issue.

Question. Why is the shop charging YOU for something it appears that they caused? If you can prove it was damaged because of their doing I would get my money back. Then report them to the Better Business Bureau. I don't get paid for stuff I have to replace that I break. You shouldn't have to pay. They also should have noticed when they first wrote up your car if there were any check engine light, VSA lights, etc on.

I would check up on this, if you can prove the light was NOT on before they started working on the car for the mounts.

cisgwaping

[
Too late now sir since I already paid the other shop to repair. Owner admits that theres no light when he got it but will not pay for the VSA repair since he said it has nothing to do with the installation of the mounts. Hay...

quote=sammy95;13376027]Hey bro just noticed you were on the other thread, didn't realize you had the shake issue on top of the mounts issue.

Question. Why is the shop charging YOU for something it appears that they caused? If you can prove it was damaged because of their doing I would get my money back. Then report them to the Better Business Bureau. I don't get paid for stuff I have to replace that I break. You shouldn't have to pay. They also should have noticed when they first wrote up your car if there were any check engine light, VSA lights, etc on.


I would check up on this, if you can prove the light was NOT on before they started working on the car for the mounts.[/quote]

01tl4tl

did the 2nd shop say the wires were pulled too tight from the engine being raised too high during motor mount install ? and that caused their failure = shop A owes you
If they wont cover it go to small claims court

Karanx7

iTrader: (2)

Yea I agree. At least write a shitty google review or something lol. Talk to the shop owner first of course, but mechanic shops need reputation to keep going.

sammy95

If he admits the light wasn't there to begin with I would DEMAND my money back. That is THEIR fault, if I broke something at my shop, and the customer found out about it. I would have to eat the cost of whatever I broke.

Same for you, I would get my money back or small claims like 01tl4tl. So get that money back. They broke your car.

cisgwaping

Thanks for the advice guys but I already let go of the issue. I do see that I can escalate the issue but that may require time which I do not have right now. I did learn my lesson though, to never go back to that shop again.