Just Venting on Factory brake problem
#1
Just Venting on Factory brake problem
I just had my 2000 TL in as I could hear a brake noise coming from the rear. I have only 35,000 KM. My right rear had zero left but the other three had 60% plus left. Obviously a dragging brake. The dealer gave me the song and dance that I must have been driving with the E-brake on. Well I exploded on them. First, it was just one wheel at zero and second, the TL has a separate drum system for the E-brake. The dealer said they wouldn't cover it under warranty. So, I had it repaired else where at half the dealer cost.
My gas mileage went from 400Km a tank to 550Km a tank. I never got better then 400Km a tank so I complained to Honda Canada that it was a factory problem. Honda Canada said that there were many possible causes for the poor gas milage and that I should have had it looked at when it was under warranty. FIDs.
I guess all I can do is vent and say that a little concession on their part would have gone a long way to bolster customer relations. It's almost like Honda Canada telling me that my next car won’t be an Acura.
I mean, I've had no big problems with my 2000 TL but the little things really makes me realize that Acura (Honda) don't really care too much about customer relations. I hate how my TL’s rims got pitted and corroded in the first winter but my wife's 97 Acura EL rims are still pristine. I hate how my wife's EL came standard with inner wheel well guards but I had to pay extra for them on my TL. I hate that my wife got her driver's seat leather repaired under warranty but my TL seats wouldn't be. I hate how the plastic on the TL's gauges is tilted outward and collects dust and scratches but the plastic on the EL's gauges is tilted inward and never needs cleaning. It bugs me that the TL's windshield gives me too much internal glare but the EL is just fine. It bugs me that I have more headroom in my Wife's EL.
Just venting.
My gas mileage went from 400Km a tank to 550Km a tank. I never got better then 400Km a tank so I complained to Honda Canada that it was a factory problem. Honda Canada said that there were many possible causes for the poor gas milage and that I should have had it looked at when it was under warranty. FIDs.
I guess all I can do is vent and say that a little concession on their part would have gone a long way to bolster customer relations. It's almost like Honda Canada telling me that my next car won’t be an Acura.
I mean, I've had no big problems with my 2000 TL but the little things really makes me realize that Acura (Honda) don't really care too much about customer relations. I hate how my TL’s rims got pitted and corroded in the first winter but my wife's 97 Acura EL rims are still pristine. I hate how my wife's EL came standard with inner wheel well guards but I had to pay extra for them on my TL. I hate that my wife got her driver's seat leather repaired under warranty but my TL seats wouldn't be. I hate how the plastic on the TL's gauges is tilted outward and collects dust and scratches but the plastic on the EL's gauges is tilted inward and never needs cleaning. It bugs me that the TL's windshield gives me too much internal glare but the EL is just fine. It bugs me that I have more headroom in my Wife's EL.
Just venting.
#2
Originally Posted by racertl
I just had my 2000 TL in as I could hear a brake noise coming from the rear. I have only 35,000 KM. My right rear had zero left but the other three had 60% plus left. Obviously a dragging brake. The dealer gave me the song and dance that I must have been driving with the E-brake on. Well I exploded on them. First, it was just one wheel at zero and second, the TL has a separate drum system for the E-brake. The dealer said they wouldn't cover it under warranty. So, I had it repaired else where at half the dealer cost.
My gas mileage went from 400Km a tank to 550Km a tank. I never got better then 400Km a tank so I complained to Honda Canada that it was a factory problem. Honda Canada said that there were many possible causes for the poor gas milage and that I should have had it looked at when it was under warranty. FIDs.
I mean, I've had no big problems with my 2000 TL but the little things really makes me realize that Acura (Honda) don't really care too much about customer relations. I hate how my TL’s rims got pitted and corroded in the first winter but my wife's 97 Acura EL rims are still pristine.
I hate that my wife got her driver's seat leather repaired under warranty but my TL seats wouldn't be.
I hate how the plastic on the TL's gauges is tilted outward and collects dust and scratches but the plastic on the EL's gauges is tilted inward and never needs cleaning.
It bugs me that the TL's windshield gives me too much internal glare but the EL is just fine.
It bugs me that I have more headroom in my Wife's EL.
#3
wow you sound like a 5 year old...
" mean, I've had no big problems with my 2000 TL but the little things really makes me realize that Acura (Honda) don't really care too much about customer relations"
I think the 1000s of transmissions they have replaced and still are show they do care about customer relations. You cant expect them to be at your every call for every little thing.
" mean, I've had no big problems with my 2000 TL but the little things really makes me realize that Acura (Honda) don't really care too much about customer relations"
I think the 1000s of transmissions they have replaced and still are show they do care about customer relations. You cant expect them to be at your every call for every little thing.
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