First tranny by-by at 44k miles
First tranny by-by at 44k miles
Well I guess I knew it was going to happen, so thats why I bought a warranty. I've got an 01 TL that had just 36k miles when I got it and a non acura dealership. I guess why I'm posting is to mention about the outstanding customer service Acura has. I could dig deep into it, but basically the warranty company (extended-care plus) was wanting to do the bare minimum and spend as least as possible, they basically wanted to get a unknown tranny out of a junk yard and pay the Acura dealership (Acura of Peoria,AZ) next to nothing to install it (leaving me with over a $2k out of pocket difference). Well the dealership went back and forth with my warranty company and handled all the BS that I thought I was going to have to deal with. Needless to say I'm getting an fresh (yes I know rebuilt) tranny from Acura with a 3yr 36k mile warranty for under $1k, AND I get to drive around in a 2010 $50k Acrua ZDX loaner for free while the work is being done.
when I first saw ur username I thought u were from sac since it had sic soul916
but anyway my tranny went b4 I bought the car it was replaced at 35k then my engine mounts were replaced at 37k.
bought the car with 70k and now I'm at 115k hoping nothing goes wrong with my tranny
but anyway my tranny went b4 I bought the car it was replaced at 35k then my engine mounts were replaced at 37k.
bought the car with 70k and now I'm at 115k hoping nothing goes wrong with my tranny
yeah, use to live in Sac.
Second yeah, I was amazed at the low mileage too, but knew of possible (if not definite) tranny issues.
Like I said before, another blown tranny post is nothing new, I am just so impressed with Acura's customer service. I've owned a Chevy, Toyota, Subaru, and numerous other vehicles and I've never really had a bad customer service issue, but I've also never recieved customer service like Acura has provided. I guess it sounds like im brown nosing, but after this incident, I pretty sure my next vehicle will be another Acura......I do love the ZDX, but $900 a month is a little steep for me :-)
Second yeah, I was amazed at the low mileage too, but knew of possible (if not definite) tranny issues.
Like I said before, another blown tranny post is nothing new, I am just so impressed with Acura's customer service. I've owned a Chevy, Toyota, Subaru, and numerous other vehicles and I've never really had a bad customer service issue, but I've also never recieved customer service like Acura has provided. I guess it sounds like im brown nosing, but after this incident, I pretty sure my next vehicle will be another Acura......I do love the ZDX, but $900 a month is a little steep for me :-)
Trending Topics
Thread
Thread Starter
Forum
Replies
Last Post
mugen_kid
Member Cars for Sale
7
Nov 13, 2015 10:38 PM








