Big fail on dealership!

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Old Mar 15, 2010 | 04:24 AM
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Big fail on dealership!

so I took my 2000 TL 3.2 navi into the dealership for a oil change. drove it for a couple days and then when i started my car one day, the engine itself started to rumbling really really hard. I barely had control of it cause it kept rolling when i was on D5 and the brakes didn't really stop the car.

turned off the car and opened the hood. Checked all the oil and guess what? the Engine oil was empty when i checked the stick. it was below the bottom hole! i bought some oil from Kragen and put about...3 bottles in. Turn the car on and let it run through for a while to lube everything. Then the car worked again for a while. During the while sometimes i turned on my car it engine started to rumble again and i turned it off and start it again and it's fine.

does anyone know why and how i can fix this? Can it be tranny even if i didn't even put it in any gears yet?

2000 TL 3.2
140k miles
Stock
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Old Mar 15, 2010 | 06:44 AM
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um how about bringing it back to the dealer that did the work. thats where i would start
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Old Mar 15, 2010 | 09:29 AM
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Should have called a tow truck and have that shit towed to the dealer. Since you added the oil your case might be kind of hard to prove that they messed up.
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Old Mar 15, 2010 | 10:27 AM
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Originally Posted by Gen7Milan
Should have called a tow truck and have that shit towed to the dealer. Since you added the oil your case might be kind of hard to prove that they messed up.
Sad but true!
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Old Mar 15, 2010 | 10:39 AM
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didn't the car show low oil or some kind of message. It is amazing you were able to drive the car a few days without oil-
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Old Mar 15, 2010 | 10:48 AM
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Is it possible the dran bolt is loose? That's probably why you were able to drive a few days and only now noticed the rumbling. You could probably still prove that its the dealership's fault if that's the case.

Or you may have a serious leak. Check your oil level again, and underneath the car for any big leaks.
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Old Mar 15, 2010 | 10:58 AM
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wow....
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Old Mar 15, 2010 | 12:08 PM
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why i wont the dealer touch my car anymore, they stink!
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Old Mar 15, 2010 | 12:58 PM
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Originally Posted by fsttyms1
um how about bringing it back to the dealer that did the work. thats where i would start
^^ I agree. No offense but its common sense to bring it back to the dealership..see what damages they have caused, and AT THE LEAST..get another free oil change.
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Old Mar 15, 2010 | 02:35 PM
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^x2... it's almost a big fail on u now =/

it is gonna be mighty hard to point fingers at the dealership now
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Old Mar 15, 2010 | 04:26 PM
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If the mechanic didnt remove the rubber ring from the old oil filter that will cause oil leaks
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Old Mar 15, 2010 | 04:33 PM
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I woulda let it run more then i woulda towed it to the dealer asap. You coulda had a good thing going for you at the dealers expense but now i think that chance is over. Still contact them and talk to the service manager.
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Old Mar 15, 2010 | 06:15 PM
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There's no leaks of oil at all. I check every morning! But it's been running fine so far. how many months per each oil change for you guys?
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Old Mar 15, 2010 | 07:21 PM
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Every 3 thousand religiously.
Also you indicated the car was in Drive and was running at a higher than idle speed with weak brakes. Odd as the brakes would have no problem holding back the engine unless you have a vacuum leak. With the engine running rough and no oil (or leaks) check for a malfunctioning PCV system. You may be just burning the oil caused by a vacuum leak through the PCV. Is there any dark damp soot in the tailpipes?

Last edited by RC99TL; Mar 15, 2010 at 07:23 PM. Reason: Meant PCV not EGR...
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Old Mar 15, 2010 | 07:46 PM
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Originally Posted by ballersonly
There's no leaks of oil at all. I check every morning! But it's been running fine so far. how many months per each oil change for you guys?
I dont go by months, i go by miles. I typically go 14-15k intervals with syn. 3k intervals is just a waste of oil and money, if you are using dino oil go with what the manufacturer recommends which is 7500k intervals.
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Old Mar 15, 2010 | 08:03 PM
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that whole brakes wont hold in D5 thing is what you need to address
Possibles- unplugged brake booster line or major vac hose knocked loose
Vac hose at motor mount broken or mount failed and leaking vac

take it back to the dealer and speak with the service MANAGER
You can draw an oil sample and send to the lab- they can tell you what brand it is (what you bought vs the shops normal oil) and how much wear is in it= metal shavings from damage

its leaking it, or burning it, or the oil change kid put in 2 qts and forgot the rest in which case acura just bought you an engine!!

Last edited by 01tl4tl; Mar 15, 2010 at 08:06 PM.
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Old Mar 15, 2010 | 08:05 PM
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6000-7500 miles is good for oil changes unless you race on the real race track or have a SC or Turbo on the TL

oil is made way better than in the past, only speedie lube thinks you need it every 3/3000!
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Old Mar 15, 2010 | 09:07 PM
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Originally Posted by fsttyms1
I dont go by months, i go by miles. I typically go 14-15k intervals with syn. 3k intervals is just a waste of oil and money, if you are using dino oil go with what the manufacturer recommends which is 7500k intervals.
What kind oil do you use? I've never heard of anyone going that far on one oil change. Do you change the filter in between at least?

I usually do a change at 8000km, or 5000 miles, but I have a different car.
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Old Mar 15, 2010 | 11:42 PM
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i do every 5k miles and that's when i do tire rotation too. 3000 is waste of money.


ballersonly... you should have at least gotten an oil pressure light if you were low on oil??/
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Old Mar 16, 2010 | 12:33 AM
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I would definitely talk with a service manager as stated above and if they didnt fix the problem, I would contact Acura / Honda and have them speak with the dealer. Most Service Managers know they live and die by those surveys Acura does, and should be trying to fix the situation with no out of pocket expense.
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Old Mar 16, 2010 | 01:08 AM
  #21  
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No i never thought of that but i'll check it!
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Old Mar 16, 2010 | 03:49 AM
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I agree, i never got the light on the dash board!! when i bought the car it was clean title too and it's still is!
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Old Mar 16, 2010 | 05:10 AM
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if you had a quart in the system it will still make enough pressure to keep the light happy- they call them idiot lights for a reason~

The TL has very low oil pressure at idle so the low pressure sensor is extra low before it trips

something is very wrong with this car between the engine noises and brakes not working
I would find the problem before driving further
Possible brake booster failure?
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Old Mar 16, 2010 | 11:16 PM
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Was it service at acura or serramonte?
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Old Mar 17, 2010 | 03:54 AM
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Acura's Serramonte
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Old Mar 17, 2010 | 08:57 PM
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that's weird. I haven't had much experience with the service department, but its a good heads up.
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Old Mar 18, 2010 | 04:22 PM
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"Checked all the oil and guess what? the Engine oil was empty when i checked the stick. it was below the bottom hole! i bought some oil from Kragen and put about...3 bottles in.?"

If there was any oil on the dipstick, 3qts should have brought it over full, are you sure you got a good reading. I would definitely take it back to the service department and at least let them know of your problem.
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Old Mar 18, 2010 | 08:42 PM
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all readings must be taken after a few minutes engine off- remove stick and wipe clean- insert and remove to read
Oil will be splashed up in the tube during operation and cause false readings

but if 3 qts put it at full and not over---

Whats the shop got to say about it?
How are the engine noises?
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Old Mar 19, 2010 | 12:26 PM
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everything has been running fine. i put about 4 qtrs total. i only put three because it was only late at night and i only had 3 left. I just want to know what happened and why.
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