medrxman

Went to add an address to the address book today and when I did the final step,"add to address book" the system locked up. I restarted the car, activated the navigation system and every thing works EXCEPT if I try to access the address book, the system totally locks up. The addresses remain bland and I must restart to access the nav system.


Any one else experience this scenerio?

vp911

Try disconnecting the battery (doing this may require you to enter your navi and radio codes). If that does not work I suggest going to your dealer.

Rich in NC

As mentioned. Disconnect the battery and short the terminals. You will need to reneter the nav and radio codes.

medrxman

No success.
Everything works until the "Address Book" is trying to be accessed. Well, to the dealer I go. Will post results .

Thanks for the replies.

Rich in NC

Did you hold the battery cables together after disconnecting the battery? Otherwise you won't get a true reset for several hours of disconnection.

medrxman

Thanks,Yes I did, I was familiar with the reset from the phantom door lock issue.

I opened the door using the 2nd key FOB and all worked as it should. I then
unlinked and relinked my key fob but no success.

So my feeling is that perhaps I may have a bad key fob or their may be a dealer computer reflash to correct the system.

Will advise when/if corrected?

medrxman

Technician determined that the Navi Control Unit was bad and ordered a n ew Navi Control Unit. Hopefully that will fix the issue. Will post results.

medrxman

New Navi Control Unit installed today and all is ok.