Door dimple
#1
2012 Cadillac CTS-V Coupe
Thread Starter
Door dimple
just noticed today that my passenger side door will not lock if I touch the dimple. It will unlock, but not lock.
Called the dealer and they said that they might try to reset the computer first to see if that works. If not, they'll need to replace the handle.
Does anyone know how to do the reset? It's really not a big deal, just trying to avoid a service visit.
Called the dealer and they said that they might try to reset the computer first to see if that works. If not, they'll need to replace the handle.
Does anyone know how to do the reset? It's really not a big deal, just trying to avoid a service visit.
#4
2012 Cadillac CTS-V Coupe
Thread Starter
Originally Posted by gavine
Did you just go through a car wash? There was a recent thread about the door handles not working properly after an automatic car was.
#5
Safety Car
Originally Posted by gavine
Did you just go through a car wash? There was a recent thread about the door handles not working properly after an automatic car was.
Bottom line, don't keep the key fob with you when the hose is on.
#6
2012 Cadillac CTS-V Coupe
Thread Starter
Originally Posted by Chas2
That is the truth! I was washing the car yesterday, and had the key fob in my pocket. The car was going crazy any time a stream of water from the hose hit the dimple on either side of the car! Beeping, headlights and interior lights on off, etc.
Bottom line, don't keep the key fob with you when the hose is on.
Bottom line, don't keep the key fob with you when the hose is on.
#7
Three Wheelin'
Originally Posted by GoHawks
I went through a touchless a couple weeks ago and it sat in the garage for close to week. It did rain last night, but I would hope that isn't what caused it.
This happens to me all the time. Since you car was in a garage, it might not have dried out. I never have any problem with the passenger side. I think the pressure for the touchless wash is what is causing the prolem. The next time I go, I am going to wrap a rag around the handle to see if the helps.
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#8
Burning Brakes
I'm probably about to show how stupid I can be but here goes...
My "dimple" (didn't we have a recent descussion about what this should be called?) would work on and off, about half of the time. I had it in and the dealer could find nothing wrong. I ended up "diagnosing" and fixing the problem myself.
Turns out that about half the time, I used the dimple with my thumb. Unfortunatley, while pressing the dimple, I held the rest of my fingers inside the door handle like I was going to open it. Sensing my fingers, the car didn't know if I wanted to lock the door or open it so it did nothing. Now that I know to keep my fingers out of the wayt, I find it works 98% of the time.
LL
My "dimple" (didn't we have a recent descussion about what this should be called?) would work on and off, about half of the time. I had it in and the dealer could find nothing wrong. I ended up "diagnosing" and fixing the problem myself.
Turns out that about half the time, I used the dimple with my thumb. Unfortunatley, while pressing the dimple, I held the rest of my fingers inside the door handle like I was going to open it. Sensing my fingers, the car didn't know if I wanted to lock the door or open it so it did nothing. Now that I know to keep my fingers out of the wayt, I find it works 98% of the time.
LL
#9
2012 Cadillac CTS-V Coupe
Thread Starter
Originally Posted by lland
I'm probably about to show how stupid I can be but here goes...
My "dimple" (didn't we have a recent descussion about what this should be called?) would work on and off, about half of the time. I had it in and the dealer could find nothing wrong. I ended up "diagnosing" and fixing the problem myself.
Turns out that about half the time, I used the dimple with my thumb. Unfortunatley, while pressing the dimple, I held the rest of my fingers inside the door handle like I was going to open it. Sensing my fingers, the car didn't know if I wanted to lock the door or open it so it did nothing. Now that I know to keep my fingers out of the wayt, I find it works 98% of the time.
LL
My "dimple" (didn't we have a recent descussion about what this should be called?) would work on and off, about half of the time. I had it in and the dealer could find nothing wrong. I ended up "diagnosing" and fixing the problem myself.
Turns out that about half the time, I used the dimple with my thumb. Unfortunatley, while pressing the dimple, I held the rest of my fingers inside the door handle like I was going to open it. Sensing my fingers, the car didn't know if I wanted to lock the door or open it so it did nothing. Now that I know to keep my fingers out of the wayt, I find it works 98% of the time.
LL
#10
Senior Moderator
I wouldn't say it's the water, but the pressure on the handle from the carwash.... just a theory.
Originally Posted by GoHawks
I went through a touchless a couple weeks ago and it sat in the garage for close to week. It did rain last night, but I would hope that isn't what caused it.
#12
2012 Cadillac CTS-V Coupe
Thread Starter
Originally Posted by clangjr
So wait, I'm confused. The door dimples are supposed to lock the car too?
Touch the door dimple to lock. There are also sensors on the inside portion of the door handles so that when you grab them the doors unlock.
#13
Three Wheelin'
Originally Posted by synth19
I wouldn't say it's the water, but the pressure on the handle from the carwash.... just a theory.
I think you could be right, but I can't unerstand while it only happens with the dirvers side and not the passenger. I am going to wrap a rag around the handle(driver) and test your theory
#14
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I have similar issues with my driver's side handle. It will always unlock the door but the dimple doesn't work when it is raining or even damp out. However, the passenger's side door works all the time, wet or dry. I have mentioned it to my dealer but unless I take it up there when it is raining, I'm not sure if I'm going to be able to convince them that something is wrong.
#15
Three Wheelin'
Originally Posted by Meteor06RL
I have similar issues with my driver's side handle. It will always unlock the door but the dimple doesn't work when it is raining or even damp out. However, the passenger's side door works all the time, wet or dry. I have mentioned it to my dealer but unless I take it up there when it is raining, I'm not sure if I'm going to be able to convince them that something is wrong.
The handles will need replacing. As you said, the dealer will have to see the problem.
WE had the exact same problem until the handle just stopped working. With the new handle it works wet or driy. Only when going through the laser wash does the drivers side stop working. A day later, then back to working all the time.
#17
Originally Posted by GoHawks
Now it's working. I have an appointment scheduled for Monday morning that I may now have to cancel.
I always wash the car with the key FOB away from the car to avoid these issues. Last week after washing I was trying to park the car inside the garge. The ignition would not move to position 1. I thought the steering had got locked and tried couple of times... At last I figured the key FOB was outside. Sometimes I just think the good old ways of car starting is good. Atleast you wont try to start it without the keys.
#19
Three Wheelin'
Originally Posted by Rexorg
I wish the fob unlocked the doors as you approached and locked them as you departed. The dimple is a pain to use right.
#20
Burning Brakes
Originally Posted by Rexorg
I wish the fob unlocked the doors as you approached and locked them as you departed. The dimple is a pain to use right.
I did discover that the whole area above the dimple also locks the door. The upper part of the dimple zone is sensitive. You don't have to be so accurate to press the dimple itself.
Rob144
#21
Drifting
Try this, my dealer suggested brushing the back of your hand across it rather than pressing your thumb on it. When I remember to do that it works, but habit has me pressing the dimple with my thumb. Incidently, I've had my driver side door handle replaced twice.
#22
2012 Cadillac CTS-V Coupe
Thread Starter
It started acting up again so I just took it in. Made the appointment last night to take it in this morning. Went in the morning and the SM told me that she ordered the door handle last night requesting overnight delivery, hoping it gets in today so I can pick it up tonight.
Now is that service or what?
Anyway, she said that this is is a known problem (no surprise to us). While it has happened with all colors, lighter colors seem to be more prone to it.
She also said that replacing it is the first step and she hinted that it may be temporary. My guess is that they're trying to redesign the handle, and I would bet this is why the MDX didn't get this feature. All I can say is I'm glad I bought the extended warranty as these handles I heard are about $400 a piece.
On the bright side, they put me in a new MDX. I'm not sure what the cost of it is since the window sticker says "AHM DEMO VEHICLE, NOT FOR SALE". It is the tech version.
I only drove it from the dealer to work, but in that short time, here are my thoughts.
- Steering is much firmer than the RL. Almost too much. Maybe it'll take some getting used to.
- Nice firm ride, definitely doesn't feel like a SUV
- Nice dash layout, although I think I still like the RL better
- Doesn't "feel" any faster than the RL, actually slower, but then again it had 464 miles on the odo, so maybe it's not fully broken in.
- What's with no auto-dimming mirror? I know it's na option, but with all the toys in this thing, the absence of that feature really sticks out. I'm sure it'll be standard in a year or two like the back-up camera in the RL.
- Definitely see design similarities (interior) between the RL and MDX. If Acura North America has issues with the RL interior styling, it isn't reflected in the MDX.
Overall I was impresssed. If I was looking to downsize from our Land Cruiser, I would definitely (strongly) consider the MDX over say a 4Runner. The MDX is definitely more driver oriented.
Now is that service or what?
Anyway, she said that this is is a known problem (no surprise to us). While it has happened with all colors, lighter colors seem to be more prone to it.
She also said that replacing it is the first step and she hinted that it may be temporary. My guess is that they're trying to redesign the handle, and I would bet this is why the MDX didn't get this feature. All I can say is I'm glad I bought the extended warranty as these handles I heard are about $400 a piece.
On the bright side, they put me in a new MDX. I'm not sure what the cost of it is since the window sticker says "AHM DEMO VEHICLE, NOT FOR SALE". It is the tech version.
I only drove it from the dealer to work, but in that short time, here are my thoughts.
- Steering is much firmer than the RL. Almost too much. Maybe it'll take some getting used to.
- Nice firm ride, definitely doesn't feel like a SUV
- Nice dash layout, although I think I still like the RL better
- Doesn't "feel" any faster than the RL, actually slower, but then again it had 464 miles on the odo, so maybe it's not fully broken in.
- What's with no auto-dimming mirror? I know it's na option, but with all the toys in this thing, the absence of that feature really sticks out. I'm sure it'll be standard in a year or two like the back-up camera in the RL.
- Definitely see design similarities (interior) between the RL and MDX. If Acura North America has issues with the RL interior styling, it isn't reflected in the MDX.
Overall I was impresssed. If I was looking to downsize from our Land Cruiser, I would definitely (strongly) consider the MDX over say a 4Runner. The MDX is definitely more driver oriented.
#23
This door/dimple has been going on for ever. The replacement handles aren.t a fix, only a pacifier. A money maker for the dealer'd service dept .
Just like the extended trany issue on the TL's (1999 thru 2003?). They dont't have a fix. So if you own one of these cars and keep it beyond the 7yr/100M extended
warranty be prepared to pay for a tranny.
Just like the extended trany issue on the TL's (1999 thru 2003?). They dont't have a fix. So if you own one of these cars and keep it beyond the 7yr/100M extended
warranty be prepared to pay for a tranny.
#24
This door/dimple issue has been going on for ever. The replacement handles aren't a fix, only a pacifier. A money maker for the dealer's service dept .
Just like the extended trany issue on the TL's (1999 thru 2003?). They dont't have a fix. So if you own one of these cars and keep it beyond the 7yr/100M extended
warranty be prepared to pay for a tranny.
Just like the extended trany issue on the TL's (1999 thru 2003?). They dont't have a fix. So if you own one of these cars and keep it beyond the 7yr/100M extended
warranty be prepared to pay for a tranny.
#25
My passenger handle is acting up also. I already had the driver's one replaced when the car was fairly new. The pass. side always worked fine until now. This is an issue. I guess I will have that repaired aslo on my next visit. Good thing I use the driver one more.
#26
2012 Cadillac CTS-V Coupe
Thread Starter
I'm not worried about it. This isn't as serious as the tranny issue, and like the transmissions, after several attempts they finally figured it out. Acura isn't the first one to use these types of handles. Until it's figured out, they'll have to continue replacing them. I have 88K miles left on my warranty. I'm guessing they'll figure it out by then.
#28
2012 Cadillac CTS-V Coupe
Thread Starter
Originally Posted by kirbyflorida
Could the problem be related to high pressure washes such as a car wash?
I think you may be right as I tend to use those High pressure touchless washes a bit.
#29
Originally Posted by GoHawks
I think you may be right as I tend to use those High pressure touchless washes a bit.
Mainly when I wash my car my self then when I do a final rinse without the nozzle attached is when I the issue re-occurs. After a couple of days all is ok.
I find it easy to just lock the door as I am getting out of the car. Never have a problem unlocking /
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