Documentation Fee

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Old Mar 7, 2005 | 06:20 AM
  #1  
catsailr's Avatar
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From: Union City, TN
Documentation Fee

I traded my 04TL for and 05RL on February 12th at an Acura dealer out-of-state. I did not receive all my papers so I could register the car until February 28th. I've traded cars numerous times and have never had to wait this long on papers.

Anyway, when I received the papers I noticed that had added the $219 documentation fee. I specified that when I made the trade offer that it was to include everything except the sales tax, and specifically mentioned the doc fee. I didn't even realize the doc fee was added until the County Clerk said I owed another $21 in sales tax. I should have checked to total more carefully when I signed the deal, but the doc fee was 'x-ed' out and then added back in.

I don't guess $219 is much on a $50K car, but dealer doc fees are a sore spot with me. I don't care what a dealer charges for a doc fee, as long as it is included in the amount I offer to trade for. They use it as a means to get additional revenue. I have contacted the dealer concerning this. They said they would check in to it, but I have not yet received an answer.
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Old Mar 7, 2005 | 08:18 AM
  #2  
AcuraRLBlue's Avatar
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I wouldn't let the dealer get away with it. It was "x-ed" out, and you have proof.
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Old Mar 7, 2005 | 10:31 AM
  #3  
rllakeshore's Avatar
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Originally Posted by catsailr
I traded my 04TL for and 05RL on February 12th at an Acura dealer out-of-state. I did not receive all my papers so I could register the car until February 28th. I've traded cars numerous times and have never had to wait this long on papers.

Anyway, when I received the papers I noticed that had added the $219 documentation fee. I specified that when I made the trade offer that it was to include everything except the sales tax, and specifically mentioned the doc fee. I didn't even realize the doc fee was added until the County Clerk said I owed another $21 in sales tax. I should have checked to total more carefully when I signed the deal, but the doc fee was 'x-ed' out and then added back in.

I don't guess $219 is much on a $50K car, but dealer doc fees are a sore spot with me. I don't care what a dealer charges for a doc fee, as long as it is included in the amount I offer to trade for. They use it as a means to get additional revenue. I have contacted the dealer concerning this. They said they would check in to it, but I have not yet received an answer.
Put the fear of "I will call Acura directly" fear into them so they will refund you that cost.
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Old Mar 7, 2005 | 01:22 PM
  #4  
Hou-RL's Avatar
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From: Houston, Texas
Do you have a copy of the original documents you signed when you bought the car? If so, then no problem. Just make them refund the amount. If you didn't get a copy then contact the finance guy and work it out. If all else fails after working with the dealership, then contact Acura and file a greivance about your purchase. Also you can request to rate your overall buying experience again. They will send you a questionaire again. This will make them stand up and take notice. Acura wants to score highly to reflect the overall experience.
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Old Mar 7, 2005 | 03:22 PM
  #5  
Rob L's Avatar
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From: Ontario, Canada
That's BS.

I say show them the original papers and if they don't care then contact Acura head office and tell them about this shady business move the dealership did.
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Old Mar 7, 2005 | 08:41 PM
  #6  
Hou-RL's Avatar
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From: Houston, Texas
Originally Posted by Rob L
That's BS.

I say show them the original papers and if they don't care then contact Acura head office and tell them about this shady business move the dealership did.

Rob,

I thought I said that. Only I said it in the politically correct manner huh?
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