Jackzilla

Spicy, what exactly are you looking for from Acura with regard to the CMBS system and how it actually performs?

Are you looking to have them re-program your system so it activates as you believe the TV commercial illustrates? Or, do you want them to refund the cost of the system because it doesn't live up to your expectations?

Just wondering, because as cases like these wind through the courts, most of the people on this forum who even own RL/CMBS cars -- as well as among the general Acura owning public -- won't even still have their cars by the time any settlement is reached. Assuming even a favorable outcome.

This is not simply rhetorical, because as you know, I am also the owner of a PAX/CMBS RL.

SpicyMikey

Well, my expectations from Acura have changed over the last 6 months as this has evolved.

At first, I sincerely thought my particular car was "broken" and I just wanted them to fix it . That took 3 months, but I eventually was convinced by Acura that it wasn't broken, but simply didn't work as I expected. In that 3 months of back-and-forth with acura, I learned, and they confirmed, that the system was modified at the last minute before production and the user sensitivity adjustment setting was removed from the car. It evidently is now "hardwired" to the lowest sensitivity setting. The user adjustment feature worked just like the Adaptive Cruise sensitivity setting works. Acura's own RL Service Manual still refers to it, but Acura confirmed the feature isn't there on the car

After that phase, then I simply wanted them to adjust my car to be at the highest sensitivy rather then the lowest sensitivity. That would have made me happy. Instead they told me that wasn't possible and also tried to convince me that my expectations and interpretation of their advertising was just plain wrong.

Well, that just made me mad and I then decided to go the legal route. At this point, the lawsuit primarly demands that American Honda a) stop advertising this feature as a 3 stage "early warning" system, and b) give me me my money back (with interest) for the cost of the CMBS package.

The CMBS system was the primary reason I bought the car and feel totally hustled by the advertising and commercials I saw before I bought it. Do you remember the TV commercials they used to run back in 06 hyping the CMBS system? I particularly remember the "fog" commercial that made the CMBS system seem like this great early warning system to help you safely recognize danger ahead with a series of alerts. If you don't remember it (or never saw it) you can still check it out on the ad agencies website. Kind of hard to get to it, but here's how you can view it.

- Go to www.rpa.com
- skiip past the intro page
- use the Navigation bar at the top to scroll the timeline back to October 2005 (10.2005)
- Look for the "2006 Acura RL Campaign"
- Click on the thumbnail that is on the far right showing the fog scene.

Watch that commercial and tell me if your car works ANYTHING like that depiction. I understand ads will puff up and exagerate products they are selling. But this is so far from how the system really works, I feel Acura should be held responsible.

This is now an active legal case so there's not much more I can talk about besides this. If you want to learn more, you can PM me, or call the law firm directly.

Hope that explained it better.

neuronbob

Just got back from out of town and found this. Sorry to hear you have to take things this far, Mikey.