My wife told me that the tail gate switch on the rear of the car does not open the tail gate when pressed. All you hear is a beep sound and lights flashing in the back when you press the switch. She saids it used to work before wondering if anyone has experienced this issue..

 

It sounds like she's pressing the lock switch, which does not open the tailgate. However, she should be able to open the tailgate by opening the back latch, which also triggers unlock. That doesn't use the power lift that way though. I think the only way to use the power liftgate from outside the car is with the button on the fob.

 

There is a plastic handle on the back that opens the tailgate. There is also a smaller rubberized button that locks/unlocks the doors.

It sounds like your wife is pressing the button.

 

There is a plastic handle on the back that opens the tailgate. There is also a smaller rubberized button that locks/unlocks the doors.

It sounds like your wife is pressing the button.

 

ALso, the power hatch will not work if the vehicle is locked and you're trying to open it from the drivers seat, with the button on the dash.