I joined the club!!!
04-02-2002, 08:42 AM
#1
Racer
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I joined the club!!!
Tranny died 3/27/02 @ 60,485mi.
Acura is replacing it even though my warranty has expired. They are also paying for a rent car for however long it takes to get a replacement. JOHN EAGLE ACURA and my service rep ROMAN BLANDINO get nothing but high praise from me. By the time I got to the dealership the zone rep had already been called to make the call for replacing the tranny out of warranty. I was in a rent car and gone in about an hour.
"Mad props to these guys".
Acura is replacing it even though my warranty has expired. They are also paying for a rent car for however long it takes to get a replacement. JOHN EAGLE ACURA and my service rep ROMAN BLANDINO get nothing but high praise from me. By the time I got to the dealership the zone rep had already been called to make the call for replacing the tranny out of warranty. I was in a rent car and gone in about an hour.
"Mad props to these guys".
04-02-2002, 08:53 AM
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Drifting
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Dam man sorry to hear that I guess...at least now you have a trany woth 0 miles on it...just hope that it hold up for ya. Mi first replacement did not hold up...I just got my 2nd new one about a week ago. Who was the zone rep...did you catch his name...was it Rick or something like that??
04-02-2002, 08:57 AM
#3
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That's ALOT of miles on your CLS and the tranny died 
I was hoping the tranny issues only happened under 30K or so since it seemed to be the trend
Now I'm scared!:o
I was hoping the tranny issues only happened under 30K or so since it seemed to be the trend
Now I'm scared!:o
04-02-2002, 09:00 AM
#4
Cost Drivers!!!!
Wow ok this confirms what the Acura Customer Relations Rep told me on the phone and what TypeR posted. If the tranny were to die out of warranty, then Acura would take care of the problem. Customer would pay for labor but Acura would take the bulk of the cost.
04-02-2002, 09:53 AM
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Originally posted by NOLACLS
Dam man sorry to hear that I guess...at least now you have a trany woth 0 miles on it...just hope that it hold up for ya. Mi first replacement did not hold up...I just got my 2nd new one about a week ago. Who was the zone rep...did you catch his name...was it Rick or something like that??
Dam man sorry to hear that I guess...at least now you have a trany woth 0 miles on it...just hope that it hold up for ya. Mi first replacement did not hold up...I just got my 2nd new one about a week ago. Who was the zone rep...did you catch his name...was it Rick or something like that??
Sorry to hear about you loosing another tranny. I hope I don't have that happen to me. Only time will tell.
04-02-2002, 10:04 AM
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Originally posted by Marine1
I did not catch his name. It was all done before I got to the dealer. I will call and find out for you.
Sorry to hear about you loosing another tranny. I hope I don't have that happen to me. Only time will tell.
I did not catch his name. It was all done before I got to the dealer. I will call and find out for you.
Sorry to hear about you loosing another tranny. I hope I don't have that happen to me. Only time will tell.
Mark
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04-02-2002, 11:11 AM
#8
Just call me DADDY!!!
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Re: I joined the club!!!
Originally posted by Marine1
Tranny died 3/27/02 @ 60,485mi.
Acura is replacing it even though my warranty has expired. They are also paying for a rent car for however long it takes to get a replacement. JOHN EAGLE ACURA and my service rep ROMAN BLANDINO get nothing but high praise from me. By the time I got to the dealership the zone rep had already been called to make the call for replacing the tranny out of warranty. I was in a rent car and gone in about an hour.
"Mad props to these guys".
Tranny died 3/27/02 @ 60,485mi.
Acura is replacing it even though my warranty has expired. They are also paying for a rent car for however long it takes to get a replacement. JOHN EAGLE ACURA and my service rep ROMAN BLANDINO get nothing but high praise from me. By the time I got to the dealership the zone rep had already been called to make the call for replacing the tranny out of warranty. I was in a rent car and gone in about an hour.
"Mad props to these guys".
04-02-2002, 01:00 PM
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How long tranny covered?
Did Acura mention exactly how long they'd cover the tranny?
And how much is just the tranny labor rebuild? If it's less than $1k, it might be cheaper just paying for the labor than buying an extended Acura warranty.
And how much is just the tranny labor rebuild? If it's less than $1k, it might be cheaper just paying for the labor than buying an extended Acura warranty.
Originally posted by Zapata
Wow ok this confirms what the Acura Customer Relations Rep told me on the phone and what TypeR posted. If the tranny were to die out of warranty, then Acura would take care of the problem. Customer would pay for labor but Acura would take the bulk of the cost.
Wow ok this confirms what the Acura Customer Relations Rep told me on the phone and what TypeR posted. If the tranny were to die out of warranty, then Acura would take care of the problem. Customer would pay for labor but Acura would take the bulk of the cost.
04-02-2002, 01:07 PM
#11
Cost Drivers!!!!
Re: How long tranny covered?
Originally posted by Simpleman
Did Acura mention exactly how long they'd cover the tranny?
And how much is just the tranny labor rebuild? If it's less than $1k, it might be cheaper just paying for the labor than buying an extended Acura warranty.
Did Acura mention exactly how long they'd cover the tranny?
And how much is just the tranny labor rebuild? If it's less than $1k, it might be cheaper just paying for the labor than buying an extended Acura warranty.
04-02-2002, 01:32 PM
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Re: I joined the club!!!
Originally posted by Marine1
Tranny died 3/27/02 @ 60,485mi.
Acura is replacing it even though my warranty has expired. They are also paying for a rent car for however long it takes to get a replacement. JOHN EAGLE ACURA and my service rep ROMAN BLANDINO get nothing but high praise from me. By the time I got to the dealership the zone rep had already been called to make the call for replacing the tranny out of warranty. I was in a rent car and gone in about an hour.
"Mad props to these guys".
Tranny died 3/27/02 @ 60,485mi.
Acura is replacing it even though my warranty has expired. They are also paying for a rent car for however long it takes to get a replacement. JOHN EAGLE ACURA and my service rep ROMAN BLANDINO get nothing but high praise from me. By the time I got to the dealership the zone rep had already been called to make the call for replacing the tranny out of warranty. I was in a rent car and gone in about an hour.
"Mad props to these guys".
they paid about a grand for the rent that I had for a month
04-02-2002, 02:32 PM
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Re: How long tranny covered?
Originally posted by Simpleman
Did Acura mention exactly how long they'd cover the tranny?
And how much is just the tranny labor rebuild? If it's less than $1k, it might be cheaper just paying for the labor than buying an extended Acura warranty.
Did Acura mention exactly how long they'd cover the tranny?
And how much is just the tranny labor rebuild? If it's less than $1k, it might be cheaper just paying for the labor than buying an extended Acura warranty.
04-02-2002, 02:41 PM
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Racer
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Originally posted by Mike
What percentage of your miles were fwy vs. highway?
What percentage of your miles were fwy vs. highway?
04-02-2002, 10:39 PM
#18
Originally posted by Marine1
My milage breakdown is about 70% highway, 20% freeway and 10% city.
My milage breakdown is about 70% highway, 20% freeway and 10% city.
Could you describe how yours died? Signs? Symptoms?
04-03-2002, 06:47 AM
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Originally posted by JRock
That's about what mine are so if mine goes it will probably be a ways off, even though it shifts 1-2 really weird now. Kinda stuttering-sluggish 1-2 shift a lot.
Could you describe how yours died? Signs? Symptoms?
That's about what mine are so if mine goes it will probably be a ways off, even though it shifts 1-2 really weird now. Kinda stuttering-sluggish 1-2 shift a lot.
Could you describe how yours died? Signs? Symptoms?
04-10-2002, 11:02 PM
#20
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Oh crapolla...
Sorry to hear that Marine1,
Unfortunately (I sure hope not, but going to take it in tomorrow anyways) but I might be on my second one shortly. I'm taking it easy on the throttle now (until I can get it into the dealer which will be first thing tomorrow), and since I have experienced it once and had to go through hell from Acura due to supposed 'abuse', I want to make damn sure we are on the same page here.
I'm about to hit 50k, but I believe these rebuilt transmissions carry an additional warranty on them (don't remmember what it is, can anyone else inlighten us here??) but just to make sure I cam going to take it in tomorrow before 50k is hit.
I'll keep everyone upto date.
-Johnny
Unfortunately (I sure hope not, but going to take it in tomorrow anyways) but I might be on my second one shortly. I'm taking it easy on the throttle now (until I can get it into the dealer which will be first thing tomorrow), and since I have experienced it once and had to go through hell from Acura due to supposed 'abuse', I want to make damn sure we are on the same page here.
I'm about to hit 50k, but I believe these rebuilt transmissions carry an additional warranty on them (don't remmember what it is, can anyone else inlighten us here??) but just to make sure I cam going to take it in tomorrow before 50k is hit.
I'll keep everyone upto date.
-Johnny
04-15-2002, 01:09 PM
#21
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Re: Oh crapolla...
Originally posted by JSuppi
Sorry to hear that Marine1,
Unfortunately (I sure hope not, but going to take it in tomorrow anyways) but I might be on my second one shortly. I'm taking it easy on the throttle now (until I can get it into the dealer which will be first thing tomorrow), and since I have experienced it once and had to go through hell from Acura due to supposed 'abuse', I want to make damn sure we are on the same page here.
I'm about to hit 50k, but I believe these rebuilt transmissions carry an additional warranty on them (don't remmember what it is, can anyone else inlighten us here??) but just to make sure I cam going to take it in tomorrow before 50k is hit.
I'll keep everyone upto date.
-Johnny
Sorry to hear that Marine1,
Unfortunately (I sure hope not, but going to take it in tomorrow anyways) but I might be on my second one shortly. I'm taking it easy on the throttle now (until I can get it into the dealer which will be first thing tomorrow), and since I have experienced it once and had to go through hell from Acura due to supposed 'abuse', I want to make damn sure we are on the same page here.
I'm about to hit 50k, but I believe these rebuilt transmissions carry an additional warranty on them (don't remmember what it is, can anyone else inlighten us here??) but just to make sure I cam going to take it in tomorrow before 50k is hit.
I'll keep everyone upto date.
-Johnny
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