BigLizard

Acura dealerships treat a lot of people who look young...like poop!

rondog

iTrader: (1)

dead on with the service guys, like they hate their jobs, no eye contact even. Service guys think they know about the cars as if they engineered them. You kinda have to be nice to them in order to get what you want, I alwasy go in asking for service, like an oilchange and maybe a brake change or something, then I mention some sort of non related warranty issue in the end, just to check it out and let me know, then they end up fixing it for free!!!
Unfortuneatly that doesn't apply to tranny replacements.

RuthlessPastor

I think you should attack it on all fronts. Call Acura service first and tell them about the experience. Next find out who the owner of the dealership is or who is the highest guy in charge. At Crest Acura in Syracuse there is a guy who serves as a liason to the owner and after I spoke to him the service dept's attitude completely changed. Then call the service manager and tell him who you've spoken to so far. Last, talk to the douche of a service advisor and tell him all the steps you've taken and that he probably has some explaining to do. When someone makes life difficult for me like that I make sure to return the favor in kind, if not moreso.

JBlueCLS6

iTrader: (2)

I just got my car back From Bridgewater Acura, Car rides great again I've got no complaints and the guys want me stop by when the supercharger gets installed. Dave the service manager was a really cool guy and gave me no problems whatsoever about the mods. I even asked when I get boosted if I've anything occurs if they'll take care of me and they said yeah as long as the mods aren't a direct cause of the breakdown.

Stealth CL

so what all did they replace? i might need to know for when i go in.

JBlueCLS6

iTrader: (2)

Tell em take a look at the half shafts and motor mounts. Have them put the car on a lift and see if your half shafts are bobbing up and down.

RaviNJCLs

iTrader: (4)

Good that you got it fixed.

By the way I think I saw you driving around my area a couple days ago.

Stealth CL

ok theyre replacing my side mount because its shot so ill have them take a look at the half shafts too.

JBlueCLS6

iTrader: (2)

I'm always eating at Tasty Subs right by 27 and my craptacular bank is on 27 so you probably see me on Plainfield or 27 all the time. Thats my commute to work.