rotors - under warranty?

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Old 07-13-2004, 04:32 PM
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rotors - under warranty?

I called my dealer since my rotors are really getting warped. It's annoying, believe me.
They told me they are only covered under my warranty if they can prove that there was a problem with my brake system, causing the warping. They said that if it's simply warped because of normal usage, that the rotors will not be covered under warranty...

What a piece of sh** that guy was...
Old 07-13-2004, 04:34 PM
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Not true. Search the site, there is a TSB on it. They must replace under warranty. Its a known problem.
Old 07-13-2004, 05:05 PM
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blader, I did dude. Can't find SH*T!
Old 07-13-2004, 05:19 PM
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Originally Posted by berny
blader, I did dude. Can't find SH*T!
lol are you serious? theres like 40 million threads on it.

I found this in 10 seconds .. and its from a few days ago

http://www.acura-cl.com/forums/showt...=rotor+warping

Old 07-13-2004, 05:38 PM
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found some stuff. your thread is good too! lol, amazing. you think if I print out that sheet and bring it they will put it under the warranty?
Old 07-13-2004, 05:48 PM
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Should just be able to mention the TSB number - they keep a record of that stuff. but I guess you could print it just incase.
Old 07-13-2004, 06:31 PM
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Will that work in Canada?
Old 07-13-2004, 06:33 PM
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i just saved that image my rotors just warped again
Old 07-13-2004, 06:35 PM
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that tsb doesn't mean all rotors are covered covered. there has to less than a certain amount of wear on the brake pads...after that its normal wear and tear.

I have 44k on my 01 cls and I tried two dealers, neither one would cover it. I had to pay to have them cut.
Old 07-13-2004, 06:37 PM
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Acura and the dealers must think that they can get away w/ that lame excuse everytime. Its been hella years now and they still won't budge...assholes. Yes, the rotors/pad are wear and tear but we've all experienced the shitty brake quality at one point and they (the dealers) thought we all drove our cars like we were autocrossing or something. I think it would be funny if someone blew up the TSB and used it as a sunshield when they brought the car in for service
Old 07-13-2004, 06:42 PM
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Took my car in for a oil change. 01 cl-p w/nav 60k. sales rep kimmy (great guy) asked if any thing else was needing looked at. I told him the alarm pad didn't work.(jumped in pool) and the wheel was shaking when braking.(hard braking 120-45mph) came back after work new rotors, pads, and 2 new alarm pads. all for the price of a oil change. when i asked why so cheap he simply siad "you wipe my ass and i'll wipe yours" What he ment by that was when i bought the car in 01 i swore i would feed the whole front office twice a year for the next 4 years. needless to say i stuck to my word. my wife is a gm at a eating establishment (can't say whare) all 4 years cost me $0. past 9 oil changes 6 were free. point is how cool are you with the people at the dealer. you never know.
Old 07-13-2004, 06:44 PM
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you are a fucking customer and spending your hard earned money for their product. No need to kiss their ass or give them free food for that matter.
Old 07-13-2004, 06:46 PM
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Originally Posted by TypeS_boi
you are a fucking customer and spending your hard earned money for their product. No need to kiss their ass or give them free food for that matter.

I'd rather give away some free food in exchange for free brakes out of warranty than pay the $290 I paid last week to fix brakes that IMO should have been covered under warranty.
Old 07-13-2004, 06:49 PM
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Originally Posted by BEETROOT
I'd rather give away some free food in exchange for free brakes out of warranty than pay the $290 I paid last week to fix brakes that IMO should have been covered under warranty.



Make friends with the people in your service department. I get a loner every time I go in for service and I bought my car used at a Lincoln Mercury lot. A little kindness goes a long way in some cases.
Old 07-13-2004, 06:53 PM
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get in on the rotora group buy .. I sure the hell am
Old 07-13-2004, 07:03 PM
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Originally Posted by blader
get in on the rotora group buy .. I sure the hell am
Listen to the man, of course, this is IF they will not budge with your sunshield TypeSboi will provide you
Old 07-13-2004, 07:18 PM
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justin.cl and scotty...wait till you've had to replace your rotors/pads more than 3 or 4 times and see if the dealer will still be your friend when they deny you warranty service. Sometimes the only way to get things done is to be an asshole. Ask anyone who's had to go that route. Its very frustrating. that's just my
Old 07-14-2004, 10:45 AM
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I called the dealer today finally. They will "inspect" the brakes. If they find that there is nothing unusual and that they see that its simply normal wear, they will charge me 20$ for the inspection!!! can you believe that?

Damn. Anyways, I'm bringing a printed copy of that TSB and i'll be flashing it in their faces if I experience any problems.

Anymore suggestions?
Old 07-14-2004, 11:21 AM
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Originally Posted by berny
Anymore suggestions?
Try another dealer if possible, don't deal with those pricks if you don't have to.
Old 07-14-2004, 01:09 PM
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what's really annoying is that the dealer is at 2 minutes car from my house! I'll just go them.
Old 07-14-2004, 06:13 PM
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Originally Posted by berny
what's really annoying is that the dealer is at 2 minutes car from my house! I'll just go them.
sometimes convenience is not always better
Old 07-14-2004, 08:00 PM
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Originally Posted by BEETROOT
that tsb doesn't mean all rotors are covered covered. there has to less than a certain amount of wear on the brake pads...after that its normal wear and tear.

I have 44k on my 01 cls and I tried two dealers, neither one would cover it. I had to pay to have them cut.

Interesting... I had mine resurfaced at 44k and replaced at 51k. Both underwarranty. Acura dealers warranty their service work for 12 months/12k miles. They warped again in under 8k miles in about 3 months so they just went ahead and replaced the rotors and pads. Warp free and I'm at 71k.

The only time I have a vibration is when i'm going real fast, like 100+ and attempt to slow the car. I always feel a vibration when I begin to slow down after the 1/4 mile.
Old 07-14-2004, 11:01 PM
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/\ Mine warped in less than a month from having front\rears resurfaced at PAA with new pads. The dealer I bought my car from is an hour away, PAA is 2 hours away. I drive an extra hour to have PAA work on the car .. I dont feel like taking that drive everytime my brakes shit out on me again.

I'll just have them do the swap for the Rotora's and axxis ultimates.
Old 07-15-2004, 06:17 AM
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Originally Posted by blader
I'll just have them do the swap for the Rotora's and axxis ultimates.

Bought mine yesterday
Old 07-15-2004, 07:00 AM
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i am taking my rl in for the same thing. didnt find a tsb but since i just bought it they are going to do it for free
Old 07-15-2004, 11:50 AM
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Originally Posted by Chopper
sometimes convenience is not always better
Old 07-15-2004, 12:07 PM
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I'm bringing my car in on monday. Monday, I'll know if they will replace it under warranty. if they don't, I'll just never go back to that dealership and go for the rotoras rotors group buy....

Can anyone with thoses rotors tell me how they perform? Do they warp easily?
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