Alright my cousin is havin Navi Problems and we need help!

Here's what it says:

1st MESSAGE: Disc is unformatted

2nd MESSAGE: Database is old please consult your dealer.

He's never had anyproblems and this is his first time he tried cleaning the disc and he can't control his a/c or anything cause its through the navi.

Please Help!

-veeral

 

Is this a burned disc?

 

Nope, its an original...he was wondering if he got a new disc it would fix it, but the discs are like $50+ a piece and he doesnt feel like she should be responsible for a malfunctioning disc. Cause he's never taken it out or anything...

He tried using special cleaner for DVD's on it also...still the same problem

 

any clue anyone? just get a new disc you think

 

If he tried to load another DVD in there, the old data is dumped and the original CD will not work anymore. Other than that, I would say that the Navi unit itself may have taken a dump.

 

See if there’s another member in your area with the same version NAVI DVD and try to swap them.
If it works, it’s a bad DVD.
Buy the latest upgrade from Acura (185-bucks) or an older used version on EBAY.

If the DVD doesn’t work, something is wrong with the drive.

It MUST be the same version disc when you test it or the system will attempt to upgrade the software and you won’t be able to go back without resetting everything.

 

alright sounds good, thanks for your help!