Lawsuit Against ACURA - TRANSMISSION FAILURE #2
 

You guys aren't going to believe this......
I FINALLY got my car back after being gone to the dealership for 32 days..... Well I had it for about an hour atleast......
I drove to my friends house and everything seemed fine....
then about an hour later we decided to leave then I GOT 2 BLOCKS FROM HIS HOUSE AND THE SECOND TRANNY FAILED!!!!!
I had put LESS then 10 miles on the car (since leaving the dealership) and they were all less then 35mph (residental streets)
I'm 30 years old, haven't performance modded the car and I don't drive like speed racer..... just an average consumer from the bay area and I use it for road trips from time to time....

The car is now at the dealership AGAIN....!
They now say that they are going to replace TRANNY #2 and ALSO replace the computer for my car.......
WTF is wrong with ACURA...?

You spend 30K for a car that falls apart like a hyundai...


I also have an attorney now and am pursuing a legal course of compensation for all of the time and headache they have caused me.... I've lost time off from work and been COMPLETELY inconvienced by their lack of QA and RD on their product.
I'm done with my CL-S and Acura:mad:

Sorry to hear this bud... Lemon law that sucka!

Haven't had any problems with my car yet but I kind of wish I would cuz I'm ready for a new car :(

-Ash

That sucks that the tranny went. You are doing the right thing though. You do bring up a good point. Their R&D is costing us time and money.

I'm an attorney and I would pretty interested in what your attorney would advise you to do. Can you keep us posted on your current situation considering that you might be setting a legal precedence here? Also, I don't have any tranny problems with my car but I can totally sympathize with what you're going through. I think that since you have been through enough hassles that your dealership should compensate you in some way. Have they charged you anything for replacing the tranny the first time? If they did they would be wrong to do so because of the inconvenience you have been put through. Has your attorney asked you if there have been any other cases of tranny failures? The reason he/she would ask this would be if you would have to go to court your attorney can have written documentation from other dealerships and persons that are going through the same experience.

BTW. Do you have pics of your stereo?

I state it again: LEMON LAW!!! In FL, if they don't fix it in 30 days, you get a new car or they buy yours back! It ends up being a great deal for the consumer (in FL at least).

Guys, dont forget about the fact that transmission replacement has to be done by EXTREEMLY qualified proffesionals.....
I know if tranny is not installed properly, it will fail very soon !!

Maybe dealership that installed new tranny had some morons installing it without knowing what the fuk they are doing.....

Transmission installation is a very high skilled, precise job !!!

Sorry to hear that bro. Lemon that POS and get your dough back.

:mad:

tracy aint near the bay. it's hella far. aint it up near tahoe or sac-town?

Same here in CA. You can definitely get your money back.

Yet another person whose second tranny failed very quickly.
Very interesting. Not in a good way of course. :(

Does your dealer actually know it is the computer causing the problem? And if so, why didn't they notice it before the put the new tranny in? Is it something they don't normally check for?
Or is it something that showed up but didn't look signifigant
(till it blew up the next tranny)?

Basically, is there something that people should be asking their
dealers to check on their car, to see if they have a potential tranny problem?
'

I'd say sometimes its a fault of a person who installs the tranny.
Most likely Acura dealership incorectly installed the tranny.
Acura Mechanics are the same morons as in local shops.

I think it is the dealers who are NOT QUALIFIED to install new transmitions. Replacing a tranny is not something that should be done by junior mechanics... That's two I've heard about now that failed right out of the dealer.

personally, my new tranny WHINES in 1st gear, it is really annoying and I am taking it back to the dealer.

Yeah, those japanese cars should be fixed by proffessionals, not by amateurs. I know few stories where replaced transmission gone bad in 1-2 days, it definatly suggested incorrect installation....

I just picked up my car 10 days ago after being out of commission for 48 days. Mine is already exhibiting the same symptoms as it did shortly before the first tranny failed. I give mine a month before it's back at Acura. Also, when I picked up mine, they had another they had just installed the tranny in and it didn't work at all. It's a good thing I've already Lemon Law'd the car. I'm just waiting on my arbitration date.

You're most likely wasting your time trying to get an attorney in this matter. The court's are going to point out that you already have an available remedy, the Lemon Law. Take advantage of it.

People need to get off their asses, look up the Lemon Law for their state and when the tranny goes, send off your defect notices to Acura. That's the only way Acura will start dealing with this problem.

Tracy is the next city past Livermore heading East on the 580/205.
Acura of Pleasanton would be the closest one for jjc001.

Sux that happened.. :mad:
I hope Acura does something about this to keep their customers.. looks like the've lost one because of the tranny.. I'm sure it isn't the last.. :(

this happened to me as well... but my car died after a week, not a couple of hours. they replaced my tranny and computer now, and everything seems fine. total time at tustin acura: 8 weeks.

SERIOUSLY!


If the people who replace the tranny don't:

1. Inspect, clean, and test all of the solenoids.
2. Check the sensors going to the trans.
3. Make sure the bloody PCM (Powertrain Control Module) wasn’t mucking the shifts up in the first place (which could only help fry the clutch packs).
4. And become "local tranny experts"


There are just going to be more-and-more of these problems.

If Acura and the dealers had a clue -- they would just:

1. Take the "new"/"rebuilt" transmission and keep it in a sealed bag.
2. Have a "guru" show up to check list the install
3. Take all of the current solenoids and sensors back to a set of test jigs and devices for complete retest & Q/A.
4. Take the PCM back to Acura/Honda for full simulation/testing (take your pick of Q/A)
4. Supply "new" or "fully-retested" aux transmission interface parts (solenoids, pressure sensors, etc) WITH the "rebuilt" tranny.
5. Suppy a new PCM module.

So, you get all guru validated and assured parts *and* a Honda/Acura tranny guru oversees the assembly...

I'm not kidding!


(At the very least – they should have 1 – PCM module that is good for verification/comparison testing)

really? how does the lemon law work in cali. does it have to be mechnical? I got rear ended and the lady bent my frame, body shop said they could fix it( didnt go to dealer because people i know at the dealer reccemended a good shop. Well anyways I havent had my car for 24 days as of today and the way it looks i wont get it till after christmas. how does it work? i kinda wnated to get rid of it anyway i can. 1 for the horrible resale and for what i owe. 2 i would like to get a cls.

This is so ridiculous. When are you going to wake up and get a lawsuit going?

This is silly. Isn't it obvious by now that everyone's tranny has the likelihood of going out on them because of this inexcusable quality issue, and even worse, most will probably go out after the warranty is over?

When are we going to get a class-action thing going that demands Acura provide us with a warranty that covers the transmission for an extended period of time (seven years, 150k miles?) and enacts a fix for the transmission that actually does some GOOD?!

:mad:

I think I'm more pissed off at anyone here who doesn't realize a class-action suit would get the problem more to the front and center where it belongs instead of under wraps at Acura's HQ.
This shit is their fault and THEY ARE NOT HANDLING IT PROPERLY. That means it's time for some action from the victims.

I don't want money, I want a fucking car that is useable. You know, that thing I paid $31k for.

Sounds familiar

http://www.acura-cl.com/forums/showt...ghlight=tranny

:mad:

And it's going to keep sounding familiar until we DO something about it.

Hey, mine is working fine, but it has low miles...

However, when I see the second tranny fix stuff -- this is like pouring "salt in the wounds"

And some people say, "Well, only a few go -- ok???"

<-------------------------------->

1. Who do you propose to initiate the lawsuit?

2. Has anyone investigated what standard is required to initiate a "successful" class-action lawsuit (based on what has worked *and* what hasn't worked with auto issues).

a) How many, what kinds of failures, etc make for an effective class-action lawsuit?

b) What are the remedies. Do we get:
Sequential Manuals Gearboxes (for everyone)?
Free Manual Upgrade (for those desiring it)?
The extended warranty with guaranteed loner (Acura CLS/TLS or better vehicle) with any transmission failure incident (don't forget the hassle of driving around in a Geo Metro!)
A "come clean and punitive measures" set of remedies
Name yours here...


Comment: I know that this issue is now floating over the known BBS universe *and* the sales of the CLS are faltering... But, how much negative commentary needs to be generated before they feel the "pain" in sales enough to go public.

Here comes the flip side of going public:

Could you image if it turns out that only 5% of the trannies got a bad part (or two) -- beyond their control. And there is no way, without disassembly and testing to check the transmission. So, if only 5% of the boxes are doomed, what is the cost to give everyone a "super-beef" tranny? IMO -- there will be people doing everything in their power to "trash" the existing box to insure that they get the new "super-beef" model!

Re: Lawsuit Against ACURA - TRANSMISSION FAILURE #2
 

let us know how we can join the 'class'..
and don't be dissing hyundai like that.. we had one for 100k miles with no problems.. :)

you know what would fix all this?

GO PUBLIC! CALL FOX or Dateline or 60 min or those shows hell, tell Opera!

if a couple of you guys get together and go public your damn right acura is going to hear you out.

i have 2 questions,
are you still driving your car?
has your transmission failed yet?

who would put yours in? Jiffy Lube

how do i join? i brought this subject up a while back and some idiot had the nerves to ask me "a class action law-suit for what?" ----- either we poke acura in the ass now or keep taking it in ours. i vote, I'm doing the JAMMING!!!!!!

that';s nice...i'm an idiot now when you can't even answer the fucken' question.

if your tranny fails, the warranty fixes it, plain and simple.

you have no #s or % of failure, you don't know what you're suing for, you dont' know what it's gonna cost, you don't know what you're up against, but all you tout is "sue sue sue!"

and then when i ask you what you a question which you cannot clearly answer, you call me an idiot?

the tranny is not the reason cl sales are slow. cl sales are slow because it's a $30k+ coupe.

and about your list of remedies, why should acura give you MORE than what you had? if your tranny fails, why should they give you more than a new tranny? if you had some losses, maybe you can sue for this on an individual basis to recover what you lost financially, but then this can't be applied to a class action suit unless EVERYONE involved suffered the same financial losses. and why should they give ALL of us extended tranny warranties? if you have a bad tranny, you may be able to get one, but not everyone else. if you want that to be the case, go buy a hyundai.

and your statement with the word "punitive" has no place in this. "punitive" damages are awarded based on malicious intent. so are you saying acura wanted to hurt you, so they sold you a bad tranny?

i'm not arguing that people who suffered losses shoudln't sue, but i am arguing that there is no purpose to a class action suit in this case. if you suffered losses, then you have to recover on a case by case basis. YOU know what you lost and YOU know what you are suing for. in a class action suit, EVERYONE involved has to sue for the same thing, but that's impossible unless everyone suffered the same losses, which isn't the case. That's why i'm asking what a class action suit is suing for and no one has answered yet.

and SilverBulletCLS - Fuck you.

mr deeno, im not asking for a new car nor a 6 speed manual tranny. all i want is security. if i replaced my first tranny at 28,000 miles, what can/should i expect in the future. for all i know, the second tranny could start to slip again at 50,001 miles (although highly unlikely) and who the hell will cover that tab? like i said before, it's either from my pocket or theirs, and i prefer to stay a happy camper....

mrdeemo, no need for hasty vocabulary. take a chill pill then go fuck yourself.

I think the news agencies are a little distracted right now. We're closing on Bin Jerkoff... nobody cares about a few trannsmissions. GM owners deal with this every month. :rolleyes:

I image no one has sued because they cannot. They cannot because they don't have a case. How can you sue when the defendant has already agreed to comply? And once the defendant has agreed to comply, your thoughts of being compensated for loss of this...and loss of that....and money to help you feel better in the future....and thoughts of punishing Acura for what they might have done or known.....and whatever, you start to realize that no judge will award you anything for that unless you really, really, really had a solid case. And you don't, so you don't sue. That's why there are no lawsuits. If there are, let's see the case #. ;)

As for "when are we going to do something to get Acura to start to react?", answer me this:

1.I have a manufacturer's warranty that will cover me to 50k miles.
2.I have an extended warranty that will cover the whole car including the tranny to 100k miles.

A person like me, what do you suggest that I do? What kind of idiot would I look like if I were to cry and whine and complain when I have the maximum protection already in place? What's my beef? That's I can't drive comfortably down the freeway because I'm just not sure if my transmission will fall out all over the road? :rolleyes: And that's worth how much exactly? Can I get something for the pain and suffering I feel thinking that a mac truck might run me over and kill me next week, too? :rolleyes:

I think those who are too cheap to minimize their risk with this vehicle by buying extra protection or getting quality maintenance are trying to get the rest of us to speak out to support them and get them the protection [that they do deserve] at our expense while they only take the minimum and less costly steps. Sounds like they are trying to ban together the entire Acura community against Acura for their own personal benefit and comfort and protection while they only do the minimum stuff and take no positive steps to mitigate the damage. "Is the 15,000 mile service required...", "Why is the dealing ripping me off...", "My car works well with regular unleaded....", "I drive 100mph daily....", etc.

A class-action lawsuit is suppose to protect the entire class and make the lawyers rich. Where do I benefit from a class action lawsuit? A class can't comprise of just the CL driver's who didn't get the extended warranty. What will I gain from a class action lawsuit, why should I support one? Yes I can opt out but the premise of the class is suppose to include everyone affected. It won't raise the resale value of my car and it won't ensure that my tranny won't fail. The only thing that I can see is maybe I won't have to pay a deductible and perhaps my expenses might get paid (upon a tranny failure) and maybe the tranny might get covered for a lifetime. Other than that, the rest of you bums get the benefit of a tranny protection without having to pay for an extended warranty. Maybe that's ok if you can find that Acura intentionally or knowingly did this (critical design flaw, etc), but under normal circumstances that wouldn't be fair to the rest of us. :(

So if everyone would go out and buy an extended warranty, and take their cars to a reputable maintenance facility (read: Acura; not your cousin's), then we might have a case, together. Otherwise you are on your own. There is no class. Individuals don't go into a class for personal benefit, sue on your own if you can. :rolleyes: :D

OK , how about COMPENSATORY

sure I knew you could :D

wtf you talking about Ken. we dont want money. we want Acura to fix the fault in the tranny (the right and hell, the normal thing to do) so that we don't have to continue to suffer inconvenient transmission failures that can be avoided if the faulty part is fixed.

there is no compensation issue, there is only the issue of Acura not doing it's job properly. so this might be more of a Better Business Bureau issue than a lawsuit issue.

whatever the hell you want to call it the fault is acura not fixing a known problem with the transmission. by not fixing the source of the problem they are saying "we dont care that many of you will experience a transmission failure in the future due to this known problem." That's terrible business ethics. That should be changed by force if they do not wish to do the right thing on their own. They need to be legislated to fix the problem since they dont want to do it on their own.

It's very simple.

And don't give me any bullshit about ACura not knowing the source of the problem - they know. Hell some members here know, but cannot talk about it.

Very simple - now let's see something get done about it since Acura refuses to fix the problem of their own volition, and only offers a known-to-be-equally-faulty replacement part.

How hard is it for some of you to agree that Acura should FIX THE PROBLEM? I can't believe some of you act like it isn't their responsibility to produce something that works (and fix a major fault in something that isn't working). I guess people with a similar sentiment work at Acura, seeing as how they AREN'T fixing it. :mad:

just to let you in on a little class-action lawsuit info
Chrysler was notorious for transmission problems, and class action lawsuits were never won against them,

i for one will not worry about a transmission failure, "if" it happens, it will be warranty - and i only have the car for 3 years, so far (other than my accident) - the car has been great, and i love driving it.

i will not get involved in this - he said - she said, lawsuit against acura stuff

we don't know the real world driving habits of the cars in question/if any mods contribute to failures (don't flame - i said "we don't know" - but you have to take and look at all variables) i've seen plenty of abuse in my day that people cried warranty - then again maybe there is a problem, i'll be open minded to both sides (and staying neutral)

i just drive/enjoy my car

i'm gonna apologize for my statement. i had a bad day and being called an 'idiot' pushed me over the edge.

Others here might not be so fortunate as to be able to buy another car within three years. It is average practice to keep a car around five years. The warranty is only good the first 50k miles anyway, and even the extended is only 100k.

I've had mine a little over seven months and I have 16500 miles on it already. Do you think I care about the problem being covered by the current warranty (which it is anyway)? No, see, I'm a little more worried that Acura isn't fixing the problem just replacing one faulty tranny with another one, and just biding their time until everyone has used up their warranties at which point they start making back the money on the warrantied trannies (because they will be charging us full price once our warranties go.)

This is why I'm looking for one of two things:

A: This problem to be covered by a special warranty for a minimum of five years.

B: A solution to the problem and voluntary recall so we can get the fixed transmission.

Those are both 100% legitimate things considering the situation we are faced with.

Just remember next time that just because you plan to be rid of your car within the warranty period, others here might not.

i'm still staying neutral, but it won't happen

Ok - you guys are getting WAY to excited about this.

Car companies have faulty equipment. CD players fail, lawn mowers don't always start, and my goddamn garage door opener works 75% of the time. Guess what - unless you have causative damages, you can't sue unless you're gonna spend your own money on a lawyer. Lawyers only take cases free ( I believe I've said this before) if they think they can make serious bank on it. So unless you find some issue that is not hypothetical that has caused damage to an individual or the group, you ain't gonna do smack about filing a lawsuit.

Jrock,

So - you wanna sue to get them to fix the problem, right? IMO, unless you get hit by a truck and paralyzed (not wishing this on anyone, just a hypothetical), you have no loss to sue for. As stated before, they are fulfilling their contractual obligations by putting a new tranny in - there are no such constraints as time, etc except in a ....

LEMON LAW CASE

Again - I state this. Your proper legal remedy to this issue is to Lemon Law your vehicle. If you really want to stick it to them, arbitrate it, and get the results published by the state. If you settle with the mfgr, the results never get published. In FL, you can see the VIN and list of every car "bought back" due to Lemon Law. There is 1 2001 CLS/TLS. :(

People - you're dealing with a MAJOR corporation that will not listen to a handful of car enthusiasts. There have been no accidents caused by this malfunction to my knowledge. It's embarrasing to Honda/Acura to get their name on the bought back list tens of times, and that embarrasment will be one of the guiding concerns for a re-design. Until then, why shouldn't they just keep replacing trannies and quietly fix the problem on their time?

Again - I reiterate - LEMON LAW YOUR CAR IF YOU CAN!!!

All,

I have to take issue with the argument that Acura is attempting to resolve this issue by replacing transmissions under warranty.

The fact of the matter is that many of the owners that have received "new" transmissions, by and large, appear to be suffering the same issue with the replacement.

Acura needs to recall these cars and make whatever modifications are necessary to insure that the transmission operates properly, at least for the duration of the warranty period, if not the life of the vehicle.

I am also not a fan of the "Lemon Law" argument. What exactly are we supposed to do at 60k if the transmission fails? The argument that we should purchase an extended warranty to compensate for Acura's negligence in moving a defect ridden transmission to production leaves much to be desired.

The bottom line is that Acura needs to be held accountable. At this point I would support a legal remedy of some kind. Would be interested to see a list of viable options. For example, could NHTSA be of assistance?

The problem with exposing Acura is that publicity cuts both ways. Acura might, conceivably, do the right thing and correct the issue with the 5 speed. On the other hand, Acura might well continue to minimize the problem while our resale values tank as a result of increased public awareness of the problems with the CL.


In the absence of a recall, I can guarantee one thing. Never again will I purchase or recommend an Acura vehicle.



QuickSilver
'01 CL-S (No Mods)

Trust me, Acura is no happier about what's going on then we are. I saw a post somewhere that the reimbursement to the dealer for a transmission replacement costs Acura between $7,500 to $10K a pop. I'm sure having to do it twice on the same car eats away any profit Acura made from building and selling the car in the first place. If they knew what’s wrong, they would fix it for cars currently being produced and for replacement transmissions going into cars that have broken. The reason - they are a publicly held company and the bottom line is king. Since the CL is a low-volume car, statistically the warranty pay out per vehicle has to be going through the roof from all of these transmission replacements and I’m sure that doesn’t make the accountants or management very happy. All the threats of lawsuits and huffing and puffing that's taking place isn't going to result in Acura being more concerned faster. Ultimately, in a capitalistic society, what they have to pay out for transmission problems will make them act much faster than the communal cry of a small percentage of affected customers. Also, using worst-case numbers from the forums, there haven’t been more than 100 transmission replacements on the CL and TL and Acura has produced close to 200K since they were both introduced. While it may be a crisis to those that have had their transmissions fail, statistically is hasn’t been that bad (yet) when you look at the big picture. Also, from a cost effectiveness perspective, it is unlikely Acura will issue a full-scale recall once they identify the problem since it does affect a relatively small percentage of vehicles (unless someone is hurt or killed or likely to be injured directly because of the problem). They will most likely however issue a "secret" warranty extension through the dealer network that covers defective transmissions beyond the standard factory warranty.

You Have no idea what you are taking about, i'm suprised you made it through life as far as you have

you want a recall. so everyone who has the vehicle has to have there car down in the shop to have the transmission replaced or rebuilt even if they never have a problem

The exteneded warranty covers much more than a transmission

Acura is being held accountable, its called a warranty - they do pay for repairs

They are not going to replace your automatic with a 5-speed

when you find a manuacture that has never had a transmission failure - let us all know

Good

There is no such thing as a Secret Warranty, you might be referring about a special policy, but that would be in writing, also there could be dealership/Acura "goodwill" to help a customer that is out of warranty

i've talked to various mfg's reps over the years, i once heard when a recall or a special policy comes out, the Mfg does not take the whole hit, the supplier of the part in question usualy has to kick in and own up to there mistakes - i would think this is the way with acura as well as the domestics, - i'm sure there are many things outlined in contracts from suppliers

Your last sentence makes no sense. If Acura issues a [safety] recall, you'll still buy from them. If they don't, you won't? :confused:

By "secret", I meant not promoted publicly or announced formally to all affected car owners. Many manufacturers have extended/enhanced warranty programs that aren't publicized but are offered through the dealer based on the circumstances of the repair. I’m sure if Acura comes up with something someone on the board will find out from a dealer and post it to the forum so “secret” probably wasn’t the best choice of words.

I think quicksilver hit the problem on the head. We need to do whatever it takes for a recall ASAP! Even though only a small percentage are having tranny problems I don't like sitting on pins and needles waiting and wondering if all of a sudden my tranny oil turns black and the clutches all fry due to some inherent internal design flaw! What can we seriously do about this!
Come on people lets have some feedback!:eek:

you're statement is severely flawed. YOU don't like waiting on pins and needles waiting and wondering if all of a sudden YOUR tranny goes out.

1) YOU don't have a problem yet, you're just worried. Should we take action because you're worried?

2) why should YOUR worries inconvenience thousands of people without any problems.

3) do you even know what a recall would do and how can that guarantee your tranny won't go out? if they issue a recall, take your car in for a day, take it for a drive, and return it saying it's ok, you won't be worried anymore, NOT knowing what they did except "check" the tranny, even when it's no more than just driving it?

4) they HAVE done soemthing about it and it's been mentioned many times before, but some people just can't understand it. THEY GAVE YOU A WARRANTY WHEN YOU BOUGHT THE CAR! no one can forsee problems, whether it's widespread or not, that's why they gave you a warranty.

so if you don't have a probelm but are worried, then go to acura and have them check it. why would you need a recall to do that, especially when you don't know what they'd do in case of a recall anyway?

Now this is really scary, I agree with the last two acura_service entries. I know one thing for sure, I'm not buying a lottory ticket today!

There is still no such thing, when a special policy comes out extended the warranty on a particular part or system on the car, you will be notified, its not a recall, it just states if you have problem a with your car we will cover it for x months and x miles,

this happened with honda and emissions parts - i think it was an igniter plugs and wires - people received letters about the issue

mrdeeno, maybe you haven't read very specific threads on the board regarding people's trans problems! From what threads I've read I just am beginning to think that there may be a design flaw when guys are taking cars in for trans replacement and it burns up again in short order and local Acura dealer doesn't even look inside to find whats wrong. That would be like if you had a bad heart and instead of finding out whats wrong you just replace it! Its just that it has gotten to a certain point and the strange way Acura is dealing with it that I don't like! I wouldn't ever suggest a recall just because "I'm worried" At this point I think there is some cause for concern and will not bury my head in the sand. I just want some answers from Acura and they owe that to us or even though I love my car I will not purchase from company that treats problems in this manner! I don't want to start a flame here, you are entitled to your opionions but don't tell me my statement is severely flawed or I would have to say you don't know what you're talking about! Bye!:mad:

All vehicles have problems. In terms of quality, what tends to differentiate one manufacturer from another is the method by which a given manufacturer handles any serious issues that arise with a given product.

In the case of the CL, transmissions are failing on vehicles that are less than 1 year old. Instead of communicating the root cause for the failure and correcting the defect, Acura appears content to advise the use of the "Lemon Law" or to provide another faulty rebuilt transmission as a replacement for the original.

I would like to know exactly what is wrong with the transmission and I would like steps taken to insure that the transmission functions for a reasonable time frame. My expectation as a customer is that Acura stand behind its product. If Acura had gone this route, providing full disclosure and a corrective fix, I would feel comfortable recommending Acura vehicles to potential buyers.

Instead of being forthright with customers, Acura is sweeping the problem with the CL-S transmission under the rug. I have better things to do with my time than worry about undisclosed defects in a vehicle. I cannot, in good conscience, recommend a vehicle produced by a manufacturer that reacts to what appears to be a design issue by burying its head in the sand. The handling of the transmission issue raises questions about whether or not owners will be made aware of other serious issues down the road.

If I am not mistaken, in previous messages in this thread comparisons have been made between the CL transmission issue and the Chrysler UltraDrive. I believe the comparison is apt. Wouldn't recommend a Chrysler to anyone, either.



QuickSilver
'01 CL-S (No Mods)

That's not exactly what I had in mind. What I had hoped is that one or more redesigned components could be replaced as a preventative measure.

Are you in essence saying that the problem is severe enough that the transmission requires replacement in all cases?

Why should I pay for an extended warranty to deal with Acura's decision to move a faulty transmission to production? Seems to me that you are suggesting I subsidize negligence, incompetence, or both. I prefer a different scenario in which Acura recognizes its mistake, fully discloses the root cause for the problem and corrects the error.

Your statement is true only if the transmission completely fails within the warranty period. If I see this problem at 50,001 miles or 4 years + 1 day, I will be out of luck.

Instead of waiting for the transmission to fail, have you ever considered making whatever corrections are necessary to insure that the failure does not occur in the first place? Again, aren't you implicitly stating that this problem is more severe than a simple part change out?

Ever hear the expression "an ounce of prevention is worth a pound of cure?"

Don't believe I ever asked for a manual transmission. I actually prefer an automatic for my daily commute.


Other manufacturers have similar problems on occasion. What's interesting is that some of the lowliest nameplates on the market have exercised greater disclosure and more concern for the customer than Acura has provided in this matter.


QuickSilver
'01 CL-S (No Mods)

that's where you're wrong...again. i have read the threads and people's 2nd tranny failures. how many were there? uh, 2? and the 1 was 'cuz the plug wasn't installed tightly?

if it was a design flaw, why doesn't EVERYONE with a cl-s or tl-s have bad trannies that die within a year?

why are there LESS people with tranny problems than there are people WITHOUT tranny problems?

a design flaw is like the sunroof wind visor that vibrates at certain speeds with the windows up...EVERYONE had it before it was fixed, because it was designed wrong.

if the tranny has a design flaw causing the trannies to fail, then EVERYONE would have failed trannies, not 5% or even 10% of owners.

and i'm trying to figure out what "manner" you are being treated? you don't have a problem yet, so why should they do anything for you? have you confronted them about it? have you copmlained that you are worried? like i said before, if you are really worried, then take your car in and have it checked, i'm sure they'd do it for free if you told them the tranny was acting wierd just to get it checked.

and why should they worry about the car after the warranty runs out? that's why the warranty ends. tell me a copmany that designs every component of every car it makes to last forever. NONE! that's why warranties have an ending period. for those with failed trannies that get htem replaced, if Acura gives them an extended warranty, that's for their convenience and peace of mind on their 2nd tranny.