Good dealer in So Cal for service

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Old 04-23-2002, 03:34 AM
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Good dealer in So Cal for service

Hi you guys....
I am going to take my TL-S in for an oil change soon and was wondering which so-cal dealerships are not only good for service, but also have a nice waiting room/showroom to check out the new cars in the meantime. The three closest dealers to me are South Coast Acura, Tustin Acura, and Mission Viejo Acura. I went to Tustin Acura last time but their showroom was under repairs and their "waiting room" sucked. Anyways, any recommendations would be appreciated....thanks in advance!!!

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SSM '02 TL-S
Old 04-23-2002, 09:22 AM
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Come on you OC guys. Help Kitt out!
Old 04-23-2002, 11:47 AM
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You're South of me so unfortunately I can't reply about your dealers in question. I have the same question for my first dealer service. Bought my car at Acura 101 but work very close to Acura of Santa Monica. Any service related feedback on those two dealers would be appreciated.
Old 04-23-2002, 01:22 PM
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I have used both South Coast and Mission Viejo. Have been happy with both. If you go with Mission Viejo, they will pick you up and drop you off, while South Coast will only drop you off

Hope this helps
Old 04-23-2002, 01:44 PM
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hey kitt9000 where do you live bro? I didnt think there were any people from this board that lived in irvine =D. I live in woodbridge. For service, I just go to the tustin dealership, but yea there is no showroom yet. HOWEVER, when the construction is finished, I heard they will get a couple of nsx's, so that should be cool
Old 04-23-2002, 03:29 PM
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i live in northwood, i think tustin is not bad, thats where i got my car
Old 04-23-2002, 03:33 PM
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I take my CL to Acura 101 West. Service Dept. is good. Waiting area is nice (Leather lounge chairs, TV, Coffee, donuts..etc) If you call ahead...loaner car is no problem. As for the showroom, must of the times I have been there they have had an NSX!
Old 04-23-2002, 03:37 PM
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I've been to both Tustin and Cerritos, they were both pretty nice. I like Cerritos service better, but they are smaller and it's hard to get an appointment with them for weekends. I think they are also remodeling their showroom right now tho.
Old 04-23-2002, 03:42 PM
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I used to live around the corner from Keyes Acura in Van Nuys and brought my Integra into them for interval service and a couple problems.

I always got the feeling that they were trying to dick me over. It took them three days to replace my clutch. The service manager seemed pretty slimey (and I know slimey ).

They get a thumbs down.

(there was an independent shop around the corner called Kennedy's that was quite fair - I would recommend them to any valley-ites)
Old 04-23-2002, 04:37 PM
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Originally posted by Slimey


(there was an independent shop around the corner called Kennedy's that was quite fair - I would recommend them to any valley-ites)
Thanks for the reference. What issue, if any, is there with Acura and our warranty by using an independent vs. dealer for service?
Old 04-23-2002, 05:02 PM
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I cannot emphasize how much I dislike Tustin. Try South Coast or Mission Viejo.
Old 04-23-2002, 08:44 PM
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Originally posted by DJF


Thanks for the reference. What issue, if any, is there with Acura and our warranty by using an independent vs. dealer for service?
I'm not sure. My Integra was long out of warranty when I started going to Kennedy's. The guy who ran it, as well as his employees, were all Honda/Acura certified. In fact I think that they used to work at Keyes and left to form their own business.

It's on Calvert just off Van Nuys Boulevard if your interested.
Old 04-23-2002, 09:03 PM
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Originally posted by Slimey
(there was an independent shop around the corner called Kennedy's that was quite fair - I would recommend them to any valley-ites)
And on a similar note, I highly recommend Mesman Motors (they're on First Street in Santa Ana) to the OC people.
Old 04-23-2002, 09:08 PM
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Originally posted by Xenxon
I've been to both Tustin and Cerritos, they were both pretty nice. I like Cerritos service better, but they are smaller and it's hard to get an appointment with them for weekends. I think they are also remodeling their showroom right now tho.
GOO Cerritos! Yeah they are remodeling right now so I probably wouldn't sugg them for now....otherwise they are good.

Tustin Acura I hear is really good.

Welcome to the boards!
Old 04-23-2002, 09:27 PM
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Originally posted by tw1112
GOO Cerritos! Yeah they are remodeling right now so I probably wouldn't sugg them for now....otherwise they are good.
So is Tustin.
Old 04-23-2002, 10:35 PM
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Originally posted by vince

So is Tustin.
oh are they?? I dont go there so I wouldnt know Hmmm......well then..i dunno.
Old 04-23-2002, 11:25 PM
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Originally posted by tw1112
oh are they?? I dont go there so I wouldnt know Hmmm......well then..i dunno.
They have no showroom and the salesmen sit under a tent that is in front of the lot. The following happened while I was there a couple of weeks ago. I had some trouble finding the parts counter (it's also under construction, and you need to slip into the service garages to get to it).

Me: Excuse me, do you know where the parts department is?
Salesguy: I will just show you right now, since I have nothing else to do. Hey, do you want to buy a car?
Me: No, I've already got one.
Salesguy: Are you sure?
Me: Yeah
Salesguy: OK then. Follow me.

I don't know, I guess you had to be there.
Old 04-23-2002, 11:32 PM
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Originally posted by vince

They have no showroom and the salesmen sit under a tent that is in front of the lot. The following happened while I was there a couple of weeks ago. I had some trouble finding the parts counter (it's also under construction, and you need to slip into the service garages to get to it).

Me: Excuse me, do you know where the parts department is?
Salesguy: I will just show you right now, since I have nothing else to do. Hey, do you want to buy a car?
Me: No, I've already got one.
Salesguy: Are you sure?
Me: Yeah
Salesguy: OK then. Follow me.

I don't know, I guess you had to be there.
LOL Must be bored??
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