For all those techincian that deals with "THE ENGINEER" customer,
here is a letter that a Honda technician wrote to one
of his customer and then posted on www.craiglist.com. Sorry for the
profanity, but I hope you enjoy it as much as I did. I should start a
site for frustrated technician.

Dear Mr. Engineer:

I am the technician that was unfortunate enough to have been dispatched
the repair order instructing me to determine exactly why your piece of shit
car wouldn't pass a smog check inspection today.
I was so pleased when you walked into my work stall and informed me that
you were an engineer and knew everything about everything. Your rudeness,
blind arrogance and condescending attitude left not a trace of doubt in
my mind that I indeed had been blessed with the presence of perhaps the
greatest engineeering mind the world has ever seen.
Your brilliant diagnosis and the subsequent repair attempts performed in
your garage with your son's play tools and a very big hammer before
bringing your car to me made things so much easier... and oh, no, it was
no trouble at all to spend two hours drilling out the exhaust manifold studs
that you broke off in the cylinder head... right, it should have only
taken me a few minutes...how dare I think that you should pay anything
extra to have that done. You fucking dickwad. And oh, thank you so much for
setting me straight on how emission controls work--how have I ever gotten
along these past twenty years as a driveability and emissions mechanic without
you? I mean, what a run of luck! All of those cars that ran well and passed
the smog test with flying colors after I ONLY THOUGHT I had diagnosed and
repaired them correctly...thank God you came along! You Sir, are a true
champion of the environment and I salute you. I also wish to thank you for
disputing my diagnosis and recommended repairs after you finally left me
alone long enough to do some simple tests to determine that your roachbag '87
Accord had the same failed components that almost every other shitbox
roachbag '87 Accord with over two hundred thousand miles on it has...I mean,
I LOVED IT when you inferred to the Service Manager that I was incompetent
and trying to rip you off. We always appreciate such constructive feedback.
Wasn't he nice when he guaranteed my diagnosis and even agreed to let
you breathe down my neck as I performed the repairs? I really love that guy.
And then my lucky streak continued! After the repairs, it passed the
test! Jesus loves me!! Thank you so much for accusing me of tweaking the test
equipment software when you weren't looking...man, I couldn't slip
anything past you, could I? Mr. Engineer, you are a complete fucking idiot
that I wouldn't trust to wipe my cat's ass. What kind of engineer are you,
anyway? You blew so much ignorant bullshit out of your own ass that I can
only assume you design toilet paper dispensers, you fucking moron. You
don't have enough common sense to keep your dick out of your zipper.
Finally, I must applaud you for berating our cashier when you paid your
bill. I have no idea what management was thinking when they chose to hire
a young woman that is attractive, sweet, friendly and helpful. She just
loves taking responsibility for things that have absolutely nothing to do with
her. I know that's true because I saw the tears of joy in her eyes after
you left. We at ******** Honda sincerely wish to thank you for allowing
us to take care of your service needs, and we look forward to seeing you again.
In the meantime, go fuck yourself, you piece of shit.

P.S. Your garage door opener no longer works. I opened it and changed the
code when you went to the bathroom. Kiss my ass.

>

 

BTW, this tech has Huge Balls otherwise he could be fired in a sec!

 

Ouch!! I like to get a little involved if I must take my car to the dealer, but there is a line. When I had my tires rotated, I had them do an oil change while it was there, what the heck. It wasn't at Acura, it was a smaller mechanic shop close to my hometown. I just wanted to see the underside of the car on while it was on the lift mostly, looked at the stock sways and stuff, helped them swap the tires too. They are pretty cool.

 

SG - I thought you are the one who wrote it.

 

after the kind of day that I had, that was worth reading

 

classic. sums up holier than thou engineers to a T.

 

I actually find that to be pathetic.

There are two sides to everything; we know nothing about either in this case. There are excellent techincians and there are bad one's As such is the case with engineeers.

However, I will say that if this is real that engineer must have been an IE.

 

as a technician, i can really relate to this guy. i have definately had my share of engineers help me out in tough spots, but more often, been talked down to and criticized by them for doubting their "expertise."

 

The 'engineer' was obviously over-stepping his bounds here. A good engineer has the ability to trouble-shoot most problems given sufficient data as long as the problem(s) lie within his/her domain of expertise (or common-sense stuff). From personal experience... dealing with a mechanic while being somewhat knowledgeable on cars myself must be approached carefully. You never tell a mechanic what he needs to do; there are ways to suggest ideas... sometimes even making the mechanic feel he figured it out himself!

The mechanic, on the other hand, went totally out of control. At the worst he can report his side of the story to the service dept etc., but:

(1) He should NOT have reprogrammed the garage-door opener
(2) He should NOT have posted this on the internet
(3) He is somewhat of a nitwit to do (1) and then SAY he DID IT!!

Deal with the situation as a bad day at work and move on!

 

haha lmao

 

Ohh man this is great...I agree the tech did cross the line but i as well know how it is to be bothered by some rachet-happy customer that changes his own oil so that must mean he can diag DTC's. I will say that if something like this ever happened at my dealer the tech would get fired in a heartbeat. But if this story was correct and true...my forman would'ove thrown the customer out before it ever got this far outta hand.

 

shucks he beat me to it. I post this up because I had an engineer today that wanted his used air and oil filter back. He said he wanted to dissect them and see what contaminant is in it. My reaction was whatever, I will get it right away.

 

LMAO

 

I didnt know you had a 87 honda accord



















j/k

 

sorry Scalbert but you got admit Crazy Sellout is funny.

 

But seriously, I do think the tech went waay over board if he truly DID sent this to the customer.
I know Techs have to put up with all of us crazy customers, and more power to them.
Have a good day

Chopper

 

 

 

do cat owners really have to wipe their cat's asses?

 

No, because Cats can lick their own asses !

 

:gaylaugh:

 

Oh, that is so fu%$ing funny...LOL Sad he had to even right it.

 

Changed the garage door code.

 

Is that not a hoot....