Another MORONIC Acura Dealer- what are they thinking?!?!?!!?
11-25-2002, 06:32 PM
#1
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Thread Starter
Another MORONIC Acura Dealer- what are they thinking?!?!?!!?
This is UNBELIEVABLE! I called my acura dealership today (ED NAPLETON ACURA) to schedule an oil change....then for convenience since I was going to be there, I asked if they could swap my tire setup.... I told them that no mounting/balancing was needed... I said clearly if they could SIMPLY take the stocks and swap them with my summer setup..... guess what they wanted to charge me?????
$90 FUCKIN DOLLARS!!!!!!!!!!!!!!!!!!!!!!!!!
ARE YOU KIDDING ME!!!!
Who do they think they are?!?!??! I told them politely that I would do it myself, and thanks for quote over the phone. According to the service manager "It involves taking the old tires out of the car, reloading the summer tires back in the car....this isnt like a normal rotating of tires...this takes more work." This mentality just aggitates me........ 90$ dollars........UNBELIEVABLE! I know the haters are probably going to say, I should have just done it myself in the first place, thats not the point.... the point is that what they would charge for something so simple....
I am shocked...........another lost customer........going back to Continental Acura...........
$90 FUCKIN DOLLARS!!!!!!!!!!!!!!!!!!!!!!!!!
ARE YOU KIDDING ME!!!!
Who do they think they are?!?!??! I told them politely that I would do it myself, and thanks for quote over the phone. According to the service manager "It involves taking the old tires out of the car, reloading the summer tires back in the car....this isnt like a normal rotating of tires...this takes more work." This mentality just aggitates me........ 90$ dollars........UNBELIEVABLE! I know the haters are probably going to say, I should have just done it myself in the first place, thats not the point.... the point is that what they would charge for something so simple....
I am shocked...........another lost customer........going back to Continental Acura...........
11-25-2002, 06:35 PM
#2
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ya i live around chi-town (evanston) and I was wondering which was the best dealer around this area...i had previously thought ED NAPELON was really the only dealer worth going to..was this your only problem here or do they always act like jerks?
11-25-2002, 06:40 PM
#3
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Thread Starter
No way, I have had other countless problems with these pricks......do NOT go there, the problem is that I live literally 1 mile from this dealership......so it's so convenient.... But now I've had enough, and I'm willing to drive an additional 15 miles to go to Continental.....they are dope. Another "incident" at Ed Napleton happened last year......man, they said my car would be ready in a few hrs......they dropped me off at my house and didnt show up for freakin 5 HOURS!! I was stuck and couldnt do anything that day, when I asked why it took so long, they replied "Oh, there was a recall on some part, we were checking on that" IT WAS TOTAL BULLSHIT.......like I dont have access to the internet and cant look shit up?! And Dont get me even started what they quoted me for the 30k service.......
11-25-2002, 06:47 PM
#4
Administrator Alumnus
Originally posted by synth19
And Dont get me even started what they quoted me for the 30k service.......
And Dont get me even started what they quoted me for the 30k service.......
I don't think there's enough vasaline in the world to make that one slide in any better.
11-25-2002, 06:49 PM
#5
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Thread Starter
hahaa......I have to do a search on the quote the gave me (I posted here months ago), but it was in the $400 range............. and they didnt do anything extra then what was quoted in the manual........ except for them saying: "It's really really a super-duper hard job..."
11-25-2002, 07:11 PM
#6
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I am startin not to like my dealership. either. That would be Woodfeild Acura. Service with a smile-------------> they're smiling the whole time that they bend you over.
I am going to try Arlington Acura....but i have heard that Continental is pretty good....I know that they are mod freindly atleast. They sell most of the parts.
I am going to try Arlington Acura....but i have heard that Continental is pretty good....I know that they are mod freindly atleast. They sell most of the parts.
11-25-2002, 08:08 PM
#7
Suzuka Master
Originally posted by Loseit
I am startin not to like my dealership. either. That would be Woodfeild Acura. Service with a smile-------------> they're smiling the whole time that they bend you over.
I am going to try Arlington Acura....but i have heard that Continental is pretty good....I know that they are mod freindly atleast. They sell most of the parts.
I am startin not to like my dealership. either. That would be Woodfeild Acura. Service with a smile-------------> they're smiling the whole time that they bend you over.
I am going to try Arlington Acura....but i have heard that Continental is pretty good....I know that they are mod freindly atleast. They sell most of the parts.
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11-25-2002, 09:00 PM
#9
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Hey you guys tried McGrath Acura....I heard their building a new dealership across the from the old Abt store in morton Grove....
McGrath Acura is the place I go because their very polite with their customers
McGrath Acura is the place I go because their very polite with their customers
11-25-2002, 09:42 PM
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Originally posted by Scrib
Couldn't have been more insane than the $259 I was quoted for the 7500 mile service at Rizza Acura...
I don't think there's enough vasaline in the world to make that one slide in any better.
Couldn't have been more insane than the $259 I was quoted for the 7500 mile service at Rizza Acura...
I don't think there's enough vasaline in the world to make that one slide in any better.
For an oil change and adding a fuel injector cleaner in your gas tank?. That's what a 7,500 mile service is.
11-25-2002, 09:44 PM
#15
Administrator Alumnus
Originally posted by SickCL
For an oil change and adding a fuel injector cleaner in your gas tank?. That's what a 7,500 mile service is.
For an oil change and adding a fuel injector cleaner in your gas tank?. That's what a 7,500 mile service is.
11-25-2002, 09:49 PM
#16
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I wouldn't goto Glenview McGrath Acura. Do a search "Chicago Area Service." I wrote an explanation there. BTW - Why does my info (eg, post count) keep reseting? Will I never escape newbie status? 
11-25-2002, 09:51 PM
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Originally posted by CL FWD SPEED
Hey you guys tried McGrath Acura....I heard their building a new dealership across the from the old Abt store in morton Grove....
McGrath Acura is the place I go because their very polite with their customers
Hey you guys tried McGrath Acura....I heard their building a new dealership across the from the old Abt store in morton Grove....
McGrath Acura is the place I go because their very polite with their customers
I bought my old Accord Coupe at Schaumburg Honda but had it serviced at Continental Honda in Countryside. I was real happy with them - Steve McKay in particular.
11-26-2002, 12:17 PM
#18
Senior Moderator
Thread Starter
I think you guys might have misread my post....I'm not saying it's a complicated job, but for "convenience" since I was going to already be there for an oil change, I wanted them to do the tire swap......... Anyways I did it myself.................
ginash
ginash
Originally posted by Nicky Pass
Let Jesal do the work
. Seriously, its soooo easy, don't get ripped off.
Let Jesal do the work. Seriously, its soooo easy, don't get ripped off.
11-26-2002, 01:56 PM
#20
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Re: Another MORONIC Acura Dealer- what are they thinking?!?!?!!?
Originally posted by synth19
This is UNBELIEVABLE! I called my acura dealership today (ED NAPLETON ACURA) to schedule an oil change....then for convenience since I was going to be there, I asked if they could swap my tire setup.... I told them that no mounting/balancing was needed... I said clearly if they could SIMPLY take the stocks and swap them with my summer setup..... guess what they wanted to charge me?????
$90 FUCKIN DOLLARS!!!!!!!!!!!!!!!!!!!!!!!!!
ARE YOU KIDDING ME!!!!
Who do they think they are?!?!??! I told them politely that I would do it myself, and thanks for quote over the phone. According to the service manager "It involves taking the old tires out of the car, reloading the summer tires back in the car....this isnt like a normal rotating of tires...this takes more work." This mentality just aggitates me........ 90$ dollars........UNBELIEVABLE! I know the haters are probably going to say, I should have just done it myself in the first place, thats not the point.... the point is that what they would charge for something so simple....
I am shocked...........another lost customer........going back to Continental Acura...........
This is UNBELIEVABLE! I called my acura dealership today (ED NAPLETON ACURA) to schedule an oil change....then for convenience since I was going to be there, I asked if they could swap my tire setup.... I told them that no mounting/balancing was needed... I said clearly if they could SIMPLY take the stocks and swap them with my summer setup..... guess what they wanted to charge me?????
$90 FUCKIN DOLLARS!!!!!!!!!!!!!!!!!!!!!!!!!
ARE YOU KIDDING ME!!!!
Who do they think they are?!?!??! I told them politely that I would do it myself, and thanks for quote over the phone. According to the service manager "It involves taking the old tires out of the car, reloading the summer tires back in the car....this isnt like a normal rotating of tires...this takes more work." This mentality just aggitates me........ 90$ dollars........UNBELIEVABLE! I know the haters are probably going to say, I should have just done it myself in the first place, thats not the point.... the point is that what they would charge for something so simple....
I am shocked...........another lost customer........going back to Continental Acura...........
11-26-2002, 05:46 PM
#21
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Thread Starter
Re: Re: Another MORONIC Acura Dealer- what are they thinking?!?!?!!?
righttttttttttttttttttttt............... I forgot that it wasnt in the best interest of a dealership to provide a "favor" for their valued customers.........
Originally posted by Pappy
They probably have an hour minimum charge. You don't think they were going to do you a favor?
They probably have an hour minimum charge. You don't think they were going to do you a favor?
11-26-2002, 08:37 PM
#22
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Re: Re: Re: Another MORONIC Acura Dealer- what are they thinking?!?!?!!?
Originally posted by synth19
righttttttttttttttttttttt............... I forgot that it wasnt in the best interest of a dealership to provide a "favor" for their valued customers.........
righttttttttttttttttttttt............... I forgot that it wasnt in the best interest of a dealership to provide a "favor" for their valued customers.........
11-26-2002, 10:43 PM
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Re: Re: Re: Re: Another MORONIC Acura Dealer- what are they thinking?!?!?!!?
[QUOTE]Originally posted by Rymnrsn
[B]I bought my car their also. They wouldnt even put the all season mats in my car for free.
:angry: 
[B]I bought my car their also. They wouldnt even put the all season mats in my car for free.
:angry:
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