Acura of Peabody, MA charging for loaners
05-21-2004, 12:18 PM
#1
Burning Brakes
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Acura of Peabody, MA charging for loaners
Got a letter in the mail yesterday from Acura of Peabody, MA. Said they now charge $20 a day for loaners unless it is warrantee work.
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05-21-2004, 03:51 PM
#8
Happy CL-S Pilot
BS!.. my dealer offered a loaner whenever the service can't be done in short time ( 1 hr) for bug bills service I can schedule a loaner no problem!
Otherwise they will shuttle me to work!
Otherwise they will shuttle me to work!
05-21-2004, 04:20 PM
#10
Semper Fi
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Well, my dealer provides a free loaner if I ask for it at the time I make the appointment.
All they ask is that I return it with the same amount of gas that it had when I picked it up.
I hope the idea of charging doesn't spread.
Acura dealers seem to be more generous than others, though. Maybe we've been paying too much.
- John
All they ask is that I return it with the same amount of gas that it had when I picked it up.
I hope the idea of charging doesn't spread.
Acura dealers seem to be more generous than others, though. Maybe we've been paying too much.
- John
05-22-2004, 12:43 AM
#11
Burning Brakes
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Originally posted by Lester_leaps_in
Well, my dealer provides a free loaner if I ask for it at the time I make the appointment.
All they ask is that I return it with the same amount of gas that it had when I picked it up.
Well, my dealer provides a free loaner if I ask for it at the time I make the appointment.
All they ask is that I return it with the same amount of gas that it had when I picked it up.
Scottsdale Acura has "free" loaners but they charge a $7.50 fee for processing, regardless how long you keep the car. When they replaced my tranny, I had a loaner for 4 days and I only had to pay that fee. Bell Acura's loaners are completely free though, from what I've heard.
EDIT: oops, just realized you're in Phoenix, *NY* not *AZ*, doh!!
05-22-2004, 12:42 PM
#12
Team Owner
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Originally posted by Katana18
my dealer gives me a loaner if i get an oil change, no charge.
my dealer gives me a loaner if i get an oil change, no charge.
I can drop my car off on a Tuesday night around 6, pick up a loaner, keep it over night, drive it to work, etc the next day, and then pick my car up later.
Tischer Acura Service Dept. > *
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