brian6speed

iTrader: (5)

So i went to 2 different acura dealers in the past week and both have turned out to be horror. first i went to Libertyville Acura to do my 75k mile service. When i was in i asked him if he cld remove the screws from my rear license plate since they were stripped and the metal screw was rusted to the metal bracket. here is the pics of the damage they caused from removing the screws.

brian6speed

iTrader: (5)

Today i went to Pauly Acura to have them look at my clutch. i asked if i could go with for the test drive and the guy said no, just wait in the waiting room. I should have known to leave right then. Here is the damage from them having my car for 15 minutes.









Im pretty pissed right now, both places denies doing any of it and says i did the damage not them. They said they dont care if they have me as a customer even after i bought 2 acuras and they wont help me out at all. Basically i know for sure they did it cause i washed my car the day before. So now the question is what to do, fight it or just pay out of my own pocket. I dont ever want to go to an acura dealer again. Can i get any other shop to do my service check ups cause ive never gotten my car back from acura without damage.

brian6speed

iTrader: (5)

They even scraped the inside of the black vent dunno how thats even possible. On top of all this the guy says my clutch PP is pretty worn and he thinks it will only last another 10k miles. It isnt slipping yet tho. Fun week so far. All the damage ive ever gotten on my car is all from acura dealers or other ppl hitting my car when its parked. I hate ppl

brian6speed

iTrader: (5)

My bumpers were flawless before these acura visits i know for sure they did them both cause i inspected the car before i drove it into service bay. I guess i have to learn from now on to take pictures of the whole car in the service area, point out to them there isnt damage, and make sure i am watching the car every second it is being worked on with a camera ready to show them damaging it.

civicdrivr

iTrader: (9)

Go back, talk to a service manager, and calmly explain what happened. If he still says it was your fault, make sure there are plenty of customers around and start screaming.

Things like "You damaged my car and now you wont pay for it!" get the customers attention. When their heads start to turn, hes on the hot seat. Hes either going to lose more business by repeating what he said, or hes going to give in and repair them.

Also threaten to open a complaint with the Better Business Bureau and Acura Corporate.

brian6speed

iTrader: (5)

I did all this threatened to file a report with bbb, threatened to file one with acura headquarters and threatened to take them to court. The guy just laughed at me and walked away. I even had someone else who knows more about the law come in and talk to him also. Guess my only option is to go to court or pay myself. I will definately be goin back there and telling every customer how shitty they are.

brian6speed

iTrader: (5)

I guess it dsnt help that the service manager says hes the one that was driving my car and knows he didnt hit anything. I doubt he will ever admitt it now.

CH46ESeaKnight

Thats terrible man. Good luck with that!

SG81

iTrader: (1)

this is why i haven't been to a dealership since 2005.

if i can't see the work being done on my car or go with you for the test drive, i'm out

friesm2000

iTrader: (4)

hey just get Rajca to work on your car and help him make some money on the side and help out a fellow Aziner at the same time

brian6speed

iTrader: (5)

I doubt he does his own bodywork.

TheWeez

Why do people think the BBB is some magical government organization that has any power? They're a non-profit company that has NO power. They will simply send a letter to Acura saying "This person has a problem, please fix it." That's all they do. I've dealt with them in the past and that's the full extent of their power. Don't even bother.

BT5150

If your in the NW burbs of Chicago and you don't find a decent indy shop, you might want to try Acura of Brookfield near Milwaukee. It'll take a little over an hour to get there, but I have had very good luck with them. I know that a lot of the Chicago NSX owners only take their NSX's to AOB because they are NSX experts.

99CLstag

the op has a history on here of complaining about Acura shops. Check all these posts about him bashing the Acura dealerships. And he is still going?

https://acurazine.com/forums/2g-cl-2001-2003-50/acura-body-shop-464825/

https://acurazine.com/forums/2g-cl-2001-2003-50/car-smashed-while-parked-463885/

brian6speed

iTrader: (5)

yes i went for a sevice checkup only. If you have nothing to add go troll elsewhere.

friesm2000

iTrader: (4)

he is just pointing something out , don't have to be so rude

99CLstag

Seems like you're the troll here. You have posted this sob story over 3 times in the course of a couple years.

CL-S progression 01

iTrader: (2)

It's a shitty situation OP. I mean, u cannot "prove" anything. especially something like that. you need dates, explicit photos, etc. it's just not in the cards bro.

If I were you I'd stake outside theie place for an entire day with a couple of ur supporting buddys and make a SCENE with picket signs.. I'm sure the DLR will lose a couple grand worth of business that one day!

but as for you... looks like u need to do ur own work, or find an acura mechanic who is ur friend and is at a close dlr so u can take ur car and make sure only HE handles the car.... which is what I do (for the things I cannot accomplish myself... like a timing belt, valve adjustment, etc)

StonedCL

iTrader: (1)

And I thought that i did alot of bitchin and complaining!

Rapture

Well I don't think you could actually prove beyond a reasonable doubt that the damage wasn't there before you took it in... unless you have dated photos or something...? I dunno. What IMO you could do for the time being is call a legal consultant, get legal advice.

At the very least, just know not to ever go there again?

TCM 01 CL-S

Dealerships FTMFL.

YeuEmMaiMai

my dealer cracked my bumper and they replaced it with another acura oem part and gave me a loaner for a few days. got the car back and all was well

Whitebear Acura Subrau is the best dealer I have ever worked with IMHO

friesm2000

iTrader: (4)

but i think brian6speed has complained one too many times and about small things too, which is why the dealers do not care if they lose him as a customer, but are willing to keep taking his money as long as he keeps coming back

CL-S progression 01

iTrader: (2)

LOL you guys are jokes.

who knows, maybe he is getting fucked over by ppl over and over...., it happened to me and my probe. I went on the forums and ppl were CHIRPING me for having a fucked up ride, when there's was ok.

It CAN happen FYI so, give him at least a lil slack (benefit of the doubt)

brian6speed

iTrader: (5)

dunno why i bothered posting. shoulda known acura owners would bash when i said acura. close this thread please no useful information from these ppl. thnx to the one person who recommended a dealer in milwaukee tho ur the only useful person. i wont read anymore so dont bother posting more bashing

brian6speed

iTrader: (5)

says the so called mechanic who is always wrong

brian6speed

iTrader: (5)

youre bringing up the only complaint threads i ever had and they are 2-3 years old. Do u remember them from that far back or do you have so much free time you searched for every thread i ever made

and btw that thread was about a body shop not the acura dealer/service.

Rapture

Kinda strange how you bumped a thread that was on the 2nd page to tell us not to post anymore...

brian6speed

iTrader: (5)

a whiney bitch calling someone else a whiney bitch hehe

99CLstag

He comes on the Acura boards and asks for help on every subject from A to Z and supposedly has owned 2 CL's and can't figure out if his wheels will fit

I say we all ignore this troll