So my moms 01 TL got a new tranny last week at Los Gatos Acura! The radio needs the code to work again because as most of you guys know, they unplug the battery. The dealer that you buy the car from MUST record the radio code in their files, for problems like mine. Stevens Creek Acura did not do that, and not want me to pay their service guys $70 to take out my radio, scan the serial #, and get my code. I was like no fuckin chance. I am waiting for the GM of the dealership to call me back to see what they want to do! What do u guys think. Should I have to pay them for their mistake?:o :o

 

Nope. You should have the code anyway in your owners manual. Don't you? It should have come in a little plastic drug bag.

 

You should have gotten a card when you bought the car. Copied it and put on file at your home. I don't think its your responsibility for a moron dealerships lack of ! Call the Acura Corporation and complain !

 

that is complete bull shit

take your car to another dealership

sidemarker

 

I looked, she didn't have the card.

 

Dude, call up acura customer care and complain, that is complete bs, if they ever tried to charge me for a code I would punch the guy. Sounds like it is time ofr a new dealer, I drive 150miles to get my car serviced and it is worth every mile.

 

It's on the bottum of the ashtray. Your welcome

 

What "ashtray" ????? I don't have an ashtray in my 01 CLS !

 

if it is not on the bottom of yur ash tray look under the fuse box covers, that is where I found mine... like you, Acura wanted $70 to pull my deck and scan the serial.

 

Look at your trunk lid next to the buckle

 

Samething happened to me the other week... They wanted to charge me 90 bucks.. so I went to another dealer and they said they would charge me 46 dollars... I had no choice but to do it.. They gave me my navi code and radio and all you can do is complain to honda Usa... good luck

 

or the bottom of your cup holder

 

They left a messsage on my machine tellmin me that they would do for "no cost"! So i guess it pays to bitch a lil to the GM!